Availability and maintenance. D.2.1 If no SLA (Service Level Agreement) has been agreed between the parties, the following provisions apply.
Appears in 5 contracts
Sources: Terms and Conditions, Terms and Conditions, Terms and Conditions
Availability and maintenance. D.2.1 D.2.1. If no a SLA (Service Level Agreement) has not been agreed concluded between the parties, the following provisions apply.
Appears in 1 contract
Sources: General Terms and Conditions