CDEV/CUSTOMER ORDER SERVICES Clause Samples

CDEV/CUSTOMER ORDER SERVICES. (A) Reuters or the applicable member of the Reuters Group will provide the necessary services to receive and process orders from prospective customers for the products and services offered by successors of Bridge or by SAVVIS on the Network (the "CDEV/CUSTOMER ORDER SERVICES"), including: (i) Completing Network Creation forms; (ii) Managing equipment shipping; (iii) Dispatching field technicians; (iv) Calling customers for service reviews; (v) Confirming client orders; (vi) Scheduling firm dates with clients; (vii) Scheduling turn-up dates; (viii) Finalizing the turn-up; and (ix) Closing any order. (B) Written requests for information from SAVVIS to Reuters and members of the Reuters Group or from Reuters and members of the Reuters Group to SAVVIS will be responded to within five (5) business days, unless otherwise agreed to by Reuters and SAVVIS. (C) If Reuters, in its reasonable discretion determines that certain changes or modifications to the CDEV/Customer Order Services are required, Reuters will submit such changes or modifications in writing to SAVVIS's nominated representative specified in the Customer Operations Manual (each, a "Change"). Each such Change shall (i) describe the Change necessary to the CDEV/Customer Order Services, (ii) identify why such Change is necessary, (iii) identify any change in the cost of providing the CDEV/Customer Order Services as a result of such Change, and
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