Common use of Changing Your PCP Clause in Contracts

Changing Your PCP. Members are allowed to change their PCP up to twice annually. If the Member requests a PCP change through WHP’s Member Services Department on or before the fifteenth (15th) of the month, the change of PCP will be effective the first day of the following month. Otherwise, the change will be effective on the first day of the second month following the request. If the Member’s PCP ceases to be a Participating PCP, WHP will notify the Member in writing and assist the Member in selecting a new PCP. Members who have already changed their PCP the maximum number of times allowed and wish to express dissatisfaction with their current PCP, may use the Grievance Procedure defined in Section 15.