Common use of Claims Processing Clause in Contracts

Claims Processing. The customer is informed that, in the event of wish- ing to file a claim, they can contact Kampaoh Agencia de Viajes S.L. at the following email address: ▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇ or by postal mail to ▇▇▇▇▇ ▇▇ ▇▇▇ ▇▇▇▇▇, ▇▇ – ▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇ ▇▇ ▇▇▇, ▇▇▇▇▇▇ ▇▇ Guadaíra (Sevilla), Postal Code 41500. Likewise, and in compliance with the provisions of Article 40 of Law 7/2017 on alternative dispute resolution for consumer disputes, it is informed that Kampaoh Agencia de Viajes S.L. is not affiliated with any organization and/or entity for the alternative res- olution of such disputes. Notwithstanding the above, if you disagree with the solution adopted by us re- ▇▇▇▇▇▇▇ your claim, you may contact the Consumer Arbitration Board of your respective Autonomous Com- munity and/or Municipality, as well as the Directorate- General for Tourism. In any case, it is informed that Kampaoh Agencia de Viajes S.L. will not participate in the arbitration procedure before the aforementioned entities. It is also informed that the limitation period for filing claims under Royal Legislative Decree 1/2007, of November 16, approving the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, is two years.