CLIENT SERVICE STANDARDS Clause Samples

The CLIENT SERVICE STANDARDS clause sets out the expected level of quality, timeliness, and professionalism that the service provider must maintain when delivering services to the client. Typically, this clause outlines specific benchmarks such as response times, reporting requirements, or performance metrics that the provider must meet throughout the engagement. Its core practical function is to ensure that the client receives consistent and reliable service, while providing a clear basis for evaluating the provider’s performance and addressing any deficiencies.
CLIENT SERVICE STANDARDS. Retailer and MBUSA agree that client satisfaction and the future growth of their respective businesses is substantially dependent upon the ability of owners of Mercedes-Benz light trucks to obtain high-quality servicing from Retailer. Therefore, Retailer agrees to: 1. Provide prompt, efficient and courteous service of the highest quality for all Mercedes-Benz light trucks, regardless of where purchased and whether or not under warranty; 2. Accurately diagnose and advise clients of the necessary repairs, and obtain their consent prior to the initiation of such repairs; 3. Professionally perform the necessary repairs; and 4. Treat clients fairly at all times.
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CLIENT SERVICE STANDARDS. Explain whether the SBEC has client service standards for wait times, etc. in place and how those standards were arrived at (i.e. Municipal or Provincial). How do you ensure client service expectations are being met? If you do not have client service standards, include a plan to create standards that will meet client expectations.
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CLIENT SERVICE STANDARDS. 6.1 The Authority is part of the Department for Work and Pensions (DWP). The role of the Authority is to help ensure that parents who live apart from their children contribute financially to their upkeep by paying child maintenance. 6.2 The Authority calculate and collect child maintenance from the parent who is not the main day-to-day carer of their child (the non-resident parent) and make sure that it is paid to the parent or person who is the main day-to-day carer of the child (the parent/person with care). 6.3 The Authority provides an overview in the Client Charter 2006 of the standards of service clients can expect from the Authority. In addition the Authority has produced a set of Client Service Standards. See Appendix 5 6.4 The Authority will provide Contractors with copies of the Client Charter 2006 and the Client Service Standards and any future amendments or enhancements for the duration of the contracts. The Authority requires the Contractor to aim to meet these standards and to support the Authority in reducing child poverty and raise the standards of living for more children by collecting more money more quickly.
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CLIENT SERVICE STANDARDS. All Tetra Tech International Development staff and team members are committed to the following Client Service Standards:
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Related to CLIENT SERVICE STANDARDS

  • Support Services Rehabilitation, counselling and EAP’s. Support is strictly non- punitive, and can be accessed at anytime (self-identification of the need for help is strongly encouraged).

  • Inpatient Services Hospital Rehabilitation Facility

  • Project Management Services Contractor shall provide business analysis and project management services necessary to ensure technical projects successfully meet the objectives for which they were undertaken. Following are characteristics of this Service:

  • Outpatient Services Physicians, urgent care centers and other outpatient providers located outside the BlueCard service area will typically require Enrolled Members to pay in full at the time of service. Enrolled Members must submit a claim to obtain reimbursement for covered healthcare services. Preauthorization is recommended for outpatient services.

  • Student Services a. High school students in dual credit courses will be given access to the College library, accorded appropriate privileges, and have adequate library resources convenient for use at the site where the course is offered. b. High school students in dual credit courses will be provided the academic support services, including academic advising and counseling, as those on the college campus. c. Prior to the start of each academic year, the High School and College shall collaborate on the development and communication of procedures for the provision of accommodations for students with disabilities enrolled in Dual Credit courses (“Established Procedures”). High School and College shall provide disability services in accordance with Established Procedures and applicable law. d. If a student is enrolled simultaneously in College and in high school in a dual credit program, the two schools may share information regarding the student, in accordance with FERPA. e. All other services provided to regular Dallas College students will also be provided to high school students enrolled in dual credit courses in accordance with applicable law and Dallas College policies.