Client Surveys Sample Clauses

The Client Surveys clause establishes the client's right to conduct surveys or assessments regarding the services provided by the contractor or service provider. Typically, this clause outlines the frequency, format, and scope of such surveys, and may require the contractor to cooperate by providing information or access as needed. Its core practical function is to enable the client to monitor service quality and satisfaction, ensuring that the contractor meets agreed-upon standards and allowing for timely feedback or corrective action if necessary.
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Client Surveys. In addition to planned consultation visits schools will also be requested to participate in client survey exercises, carried out at periodic intervals either by telephone or by a visit to a school, which are designed to monitor the performance by Sandwell Property Care over a range of areas and which are designed to detect at an early stage areas of service where performance is beginning to fall below required standards and to give an overall view of the standard of service provision by Sandwell Property Care Results from these client surveys will be published on the Web Portal.
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Client Surveys. (a) Baseline Customer Satisfaction Survey. During the 90-day period ------------------------------------- after the Effective Date, and as part of the Operations Services, ▇▇▇▇▇ Systems will conduct a survey to measure end-user satisfaction with the Systems at each Client site. The survey will contain questions to be agreed upon by Client and ▇▇▇▇▇ Systems within 60 days after the Effective Date. The survey will be administered according to procedures agreed upon by ▇▇▇▇▇ Systems and Client within 60 days after the Effective Date. ▇▇▇▇▇ Systems will promptly share the results of each such survey with Client, including, without limitation, copies of the user questionnaires completed by any Client Personnel. A sample Client Satisfaction Survey is attached as Attachment F.
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Client Surveys. 31 6.13 Extraordinary Events............................................ 32
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Client Surveys. Cancellation • We will reconfirm to the travel coordinator of any cancellation charge applicable prior to cancellation. • All suppliers will be advised of the cancellation and cancellation reference numbers will be requested and recorded in the booking. • If requested, We will provide written confirmation of cancellation. • FCm Client Survey 30 FCm Travel Solutions Travel Services Agreement 2014 SERVICE SLA FOR MANAGEMENT / STAFF METHOD OF MEASUREMENT Customer Satisfaction • We will offer You the opportunity to participate in satisfaction surveys on an annual basis. • In addition there will be an optional post-implementation survey which can be conducted 1-3months after each country “Go Live” date. • Upon Survey of Your travelers there must be a minimum 90% satisfied. • The survey form should be submitted to You for approval before sending to Your travelers. Your stakeholders will be the internal sponsor for all surveys distributed by Us. • Post Implementation survey results • Monthly Random Spot and Annual Traveler surveys measure for general satisfaction, responsiveness of consultants to special request, expertise of consultants, accuracy of tickets, on- time ticket delivery. Preparation/ Delivery • Travel documents will be delivered via email if appropriate. • FCm Client Surveys System Available • 99.9% uptime or better for FCm Systems. Any third party systems used by Client will be subject to such third party’s service levels. • IT Systems Report System Maintenance • Maintenance window notification of 72 hours prior to occurrence for FCm Systems. Maintenance to occur between midnight and 5am Mon - Fri and 9 pm - 12 noon on Saturday and Sunday (all times EST.) Maintenance of more than 2 hours will occur on weekends. Any maintenance to third party systems used by Client will be subject to such third party’s maintenance notifications. • IT Systems Report
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Related to Client Surveys

  • EU SURVEY 5.1. The participant shall complete and submit the online EU Survey after the mobility abroad within 30 calendar days upon receipt of the invitation to complete it.

  • Surveys Each Borrower shall submit the Ship owned by it regularly to all periodical or other surveys which may be required for classification purposes and, if so required by the Security Trustee provide the Security Trustee, with copies of all survey reports.

  • Due Diligence Examination At any time during the Review Period, and thereafter through Closing of the Property, Buyer and/or its representatives and agents shall have the right to enter upon the Property at all reasonable times for the purposes of reviewing all Records and other data, documents and/or information relating to the Property and conducting such surveys, appraisals, engineering tests, soil tests (including, without limitation, Phase I and Phase II environmental site assessments), inspections of construction and other inspections and other studies as Buyer deems reasonable and necessary or appropriate to evaluate the Property, subject to providing reasonable advance notice to Seller unless otherwise agreed to by Buyer and Seller (the “Due Diligence Examination”). Seller shall have the right to have its representative present during Buyer’s physical inspections of its Property, provided that failure of Seller to do so shall not prevent Buyer from exercising its due diligence, review and inspection rights hereunder. Buyer agrees to exercise reasonable care when visiting the Property, in a manner which shall not materially adversely affect the operation of the Property.

  • Architect/Engineer (A/E) means a person registered as an architect pursuant to Tex. Occ. Code ▇▇▇., Chapter 1051, as a landscape architect pursuant to Tex. Occ. Code ▇▇▇., Chapter 1052, a person licensed as a professional engineer pursuant to Tex. Occ. Code ▇▇▇., Chapter 1001 and/or a firm employed by Owner or a design-build contractor to provide professional architectural or engineering services and to exercise overall responsibility for the design of a Project or a significant portion thereof, and to perform the contract administration responsibilities set forth in the Contract.

  • Title Insurance and Surveys Due to the critical timeline requirements to close the transaction, PHI may order title searches on all NPC Owned Real Property and NPC Leased Real Property to be transferred to PH pursuant to this Agreement. These title searches will be performed by a national title company approved by PHI. If permissible under applicable law and the terms of any agreement with such company, the fees paid for the searches may be applied toward the title policy costs for title policies desired by PH based upon these title searches. In the event PH or PHI requires environmental reports relating to the NPC Owned Real Property, PH shall first obtain NPC’s prior written consent and shall execute the Access and Confidentiality Agreement substantially in the form attached as Exhibit “E”. NPC will not consent to any invasive environmental audit or review and the results of any permitted environmental audit or review will not affect PH’s obligations hereunder. To the extent that PH requires surveys of the NPC Owned Real Property, PH shall retain a nationally recognized firm to perform such work. The consultants referenced in this Section 2.7 will be retained solely by PH, but NPC shall have the right to obtain copies of any documents or reports that they prepare. As provided for in Sections 5 and 10.9, PH shall reimburse NPC at Closing for all actual or estimated costs incurred by PH related to these items, subject to any post-closing adjustments pursuant to Section 10.1 of this Agreement. Notwithstanding the foregoing however, PH will not be responsible for the payment or reimbursement of any costs relating to title insurance, surveys and/or environmental reports on any of the subject real estate unless such service is specifically requested by PH, and request is given forty-five (45) days prior to the Closing.