Common use of COMMUNICATION REGARDING DORS COMSUMERS Clause in Contracts

COMMUNICATION REGARDING DORS COMSUMERS. In order to facilitate a successful outcome for the consumer, it is critical that the DORS counselor and THE ARC CENTRAL CHESAPEAKE REGION staff communicate frequently. While written reports are an important, formal means to communicate progress, additional communication should occur on an as-needed basis to supplement formal reporting. Staff of THE ARC CENTRAL CHESAPEAKE REGION and staff of DORS are encouraged to communicate often by phone, teleconference, email or informally in person; such communication should be documented in the record. At times a more formal meeting, or “staffing” may be required, as follows: For purposes of this agreement, a staffing is defined as a meeting initiated by DORS, The Arc Central Chesapeake Region, or the client. A staffing will include the client, the individual requesting the meeting, family or other advocates as appropriate, the DORS counselor, THE ARC CENTRAL CHESAPEAKE REGION representative, and/or other supervisory staff. Staffings will be convened at critical times within the provision of services for the following purposes: • Upon the request of the DORS consumer or, as appropriate, the person’s parent, family member, guardian, advocate or authorized representative; • When progress toward goals and objectives identified in the person’s Individualized Plan for Employment is not being achieved in a timely, productive and cost effective manner as reflected in reports of THE ARC CENTRAL CHESAPEAKE REGION services; • At other times to address specific issues as requested by DORS or THE ARC CENTRAL CHESAPEAKE REGION

COMMUNICATION REGARDING DORS COMSUMERS. In order to facilitate a successful outcome for the consumer, it is critical that the DORS counselor and THE ARC CENTRAL CHESAPEAKE REGION ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇ EDUCATION AND COMMUNITY SERVICES, INC. staff communicate frequently. While written reports are an important, formal means to communicate progress, additional communication should occur on an as-needed basis to supplement formal reporting. Staff of THE ARC CENTRAL CHESAPEAKE REGION ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇ EDUCATION AND COMMUNITY SERVICES, INC. and staff of DORS are encouraged to communicate often by phone, teleconference, email or informally in person; such communication should be documented in the record. At times a more formal meeting, or “staffing” may be required, as follows: For purposes of this agreement, a staffing is defined as a meeting initiated by DORS, The Arc Central Chesapeake Region, or the client. A staffing will include the client, the individual requesting the meeting, family or other advocates as appropriate, the DORS counselor, THE ARC CENTRAL CHESAPEAKE REGION ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇ EDUCATION AND COMMUNITY SERVICES, INC. representative, and/or other supervisory staff. Staffings will be convened at critical times within the provision of services for the following purposes: • · Upon the request of the DORS consumer or, as appropriate, the person’s parent, family member, guardian, advocate or authorized representative; • · When progress toward goals and objectives identified in the person’s Individualized Plan for Employment is not being achieved in a timely, productive and cost effective manner as reflected in reports of THE ARC CENTRAL CHESAPEAKE REGION ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇ EDUCATION AND COMMUNITY SERVICES, INC. services; • · At other times to address specific issues as requested by DORS or THE ARC CENTRAL CHESAPEAKE REGION▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇ EDUCATION AND COMMUNITY SERVICES, INC.

COMMUNICATION REGARDING DORS COMSUMERS. In order to facilitate a successful outcome for the consumer, it is critical that the DORS counselor and THE ARC CENTRAL NORTHERN CHESAPEAKE REGION staff communicate frequently. While written reports are an important, formal means to communicate progress, additional communication should occur on an as-needed basis to supplement formal reporting. Staff of THE ARC CENTRAL NORTHERN CHESAPEAKE REGION and staff of DORS are encouraged to communicate often by phone, teleconference, email or informally in person; such communication should be documented in the record. At times a more formal meeting, or “staffing” may be required, as follows: For purposes of this agreement, a staffing is defined as a meeting initiated by DORS, The Arc Central Chesapeake RegionTHE ARC NORTHERN CHESAPEAKE REGION, or the client. A staffing will include the client, the individual requesting the meeting, family or other advocates as appropriate, the DORS counselor, THE ARC CENTRAL NORTHERN CHESAPEAKE REGION representative, and/or other supervisory staff. Staffings will be convened at critical times within the provision of services for the following purposes: • Upon the request of the DORS consumer or, as appropriate, the person’s parent, family member, guardian, advocate or authorized representative; • When progress toward goals and objectives identified in the person’s Individualized Plan for Employment is not being achieved in a timely, productive and cost effective manner as reflected in reports of THE ARC CENTRAL NORTHERN CHESAPEAKE REGION services; • At other times to address specific issues as requested by DORS or THE ARC CENTRAL NORTHERN CHESAPEAKE REGION

COMMUNICATION REGARDING DORS COMSUMERS. In order to facilitate a successful outcome for the consumer, it is critical that the DORS counselor and THE ARC CENTRAL CHESAPEAKE REGION NEW HORIZONS SUPPORTED SERVICES, INC. staff communicate frequently. While written reports are an important, formal means to communicate progress, additional communication should occur on an as-needed basis to supplement formal reporting. Staff of THE ARC CENTRAL CHESAPEAKE REGION NEW HORIZONS SUPPORTED SERVICES, INC. and staff of DORS are encouraged to communicate often by phone, teleconference, email or informally in person; such communication should be documented in the record. At times a more formal meeting, or “staffing” may be required, as follows: For purposes of this agreement, a staffing is defined as a meeting initiated by DORS, The Arc Central Chesapeake RegionNEW HORIZONS SUPPORTED SERVICES, INC., or the client. A staffing will include the client, the individual requesting the meeting, family or other advocates as appropriate, the DORS counselor, THE ARC CENTRAL CHESAPEAKE REGION NEW HORIZONS SUPPORTED SERVICES, INC. representative, and/or other supervisory staff. Staffings will be convened at critical times within the provision of services for the following purposes: • Upon the request of the DORS consumer or, as appropriate, the person’s parent, family member, guardian, advocate or authorized representative; • When progress toward goals and objectives identified in the person’s Individualized Plan for Employment is not being achieved in a timely, productive and cost effective manner as reflected in reports of THE ARC CENTRAL CHESAPEAKE REGION NEW HORIZONS SUPPORTED SERVICES, INC. services; • At other times to address specific issues as requested by DORS or THE ARC CENTRAL CHESAPEAKE REGIONNEW HORIZONS SUPPORTED SERVICES, INC.

COMMUNICATION REGARDING DORS COMSUMERS. In order to facilitate a successful outcome for the consumer, it is critical that the DORS counselor and THE ARC CENTRAL CHESAPEAKE REGION UNITED NEEDS AND ABILITIES, INC. staff communicate frequently. While written reports are an important, formal means to communicate progress, additional communication should occur on an as-needed basis to supplement formal reporting. Staff of THE ARC CENTRAL CHESAPEAKE REGION UNITED NEEDS AND ABILITIES, INC. and staff of DORS are encouraged to communicate often by phone, teleconference, email or informally in person; such communication should be documented in the record. At times a more formal meeting, or “staffing” may be required, as follows: For purposes of this agreement, a staffing is defined as a meeting initiated by DORS, The Arc Central Chesapeake RegionUNITED NEEDS AND ABILITIES, INC., or the client. A staffing will include the client, the individual requesting the meeting, family or other advocates as appropriate, the DORS counselor, THE ARC CENTRAL CHESAPEAKE REGION UNITED NEEDS AND ABILITIES, INC. representative, and/or other supervisory staff. Staffings will be convened at critical times within the provision of services for the following purposes: • Upon the request of the DORS consumer or, as appropriate, the person’s parent, family member, guardian, advocate or authorized representative; • When progress toward goals and objectives identified in the person’s Individualized Plan for Employment is not being achieved in a timely, productive and cost effective manner as reflected in reports of THE ARC CENTRAL CHESAPEAKE REGION UNITED NEEDS AND ABILITIES, INC. services; • At other times to address specific issues as requested by DORS or THE ARC CENTRAL CHESAPEAKE REGIONUNITED NEEDS AND ABILITIES, INC.

COMMUNICATION REGARDING DORS COMSUMERS. In order to facilitate a successful outcome for the consumer, it is critical that the DORS counselor and THE ARC CENTRAL CHESAPEAKE REGION MID ATLANTIC HUMAN SERVICE CORPORATION staff communicate frequently. While written reports are an important, formal means to communicate progress, additional communication should occur on an as-needed basis to supplement formal reporting. Staff of THE ARC CENTRAL CHESAPEAKE REGION MID ATLANTIC HUMAN SERVICE CORPORATION and staff of DORS are encouraged to communicate often by phone, teleconference, email or informally in person; such communication should be documented in the record. At times a more formal meeting, or “staffing” may be required, as follows: For purposes of this agreement, a staffing is defined as a meeting initiated by DORS, The Arc Central Chesapeake RegionMID ATLANTIC HUMAN SERVICE CORPORATION, or the client. A staffing will include the client, the individual requesting the meeting, family or other advocates as appropriate, the DORS counselor, THE ARC CENTRAL CHESAPEAKE REGION MID ATLANTIC HUMAN SERVICE CORPORATION representative, and/or other supervisory staff. Staffings will be convened at critical times within the provision of services for the following purposes: • Upon the request of the DORS consumer or, as appropriate, the person’s parent, family member, guardian, advocate or authorized representative; • When progress toward goals and objectives identified in the person’s Individualized Plan for Employment is not being achieved in a timely, productive and cost effective manner as reflected in reports of THE ARC CENTRAL CHESAPEAKE REGION MID ATLANTIC HUMAN SERVICE CORPORATION services; • At other times to address specific issues as requested by DORS or THE ARC CENTRAL CHESAPEAKE REGIONMID ATLANTIC HUMAN SERVICE CORPORATION

COMMUNICATION REGARDING DORS COMSUMERS. In order to facilitate a successful outcome for the consumer, it is critical that the DORS counselor and THE ARC CENTRAL CHESAPEAKE REGION OF ▇▇▇▇▇▇ COUNTY, INC staff communicate frequently. While written reports are an important, formal means to communicate progress, additional communication should occur on an as-needed basis to supplement formal reporting. Staff of THE ARC CENTRAL CHESAPEAKE REGION OF ▇▇▇▇▇▇ COUNTY, INC and staff of DORS are encouraged to communicate often by phone, teleconference, email or informally in person; such communication should be documented in the record. At times a more formal meeting, or “staffing” may be required, as follows: For purposes of this agreement, a staffing is defined as a meeting initiated by DORS, The Arc Central Chesapeake RegionTHE ARC OF ▇▇▇▇▇▇ COUNTY, INC, or the client. A staffing will include the client, the individual requesting the meeting, family or other advocates as appropriate, the DORS counselor, THE ARC CENTRAL CHESAPEAKE REGION OF ▇▇▇▇▇▇ COUNTY, INC representative, and/or other supervisory staff. Staffings will be convened at critical times within the provision of services for the following purposes: • Upon the request of the DORS consumer or, as appropriate, the person’s parent, family member, guardian, advocate or authorized representative; • When progress toward goals and objectives identified in the person’s Individualized Plan for Employment is not being achieved in a timely, productive and cost effective manner as reflected in reports of THE ARC CENTRAL CHESAPEAKE REGION OF ▇▇▇▇▇▇ COUNTY, INC services; • At other times to address specific issues as requested by DORS or THE ARC CENTRAL CHESAPEAKE REGIONOF ▇▇▇▇▇▇ COUNTY, INC 1. Establishment & application of fees. Fees are established for accredited services at rates negotiated by DORS and THE ARC OF ▇▇▇▇▇▇ COUNTY, INC (see Appendix 2 – Program Services and Fee Schedule). • New/revised fees may be applied to persons served already enrolled in the program effective on the official date of the increase. • New/revised fees may not be applied retroactively. 2. Responsibility for payment. DORS will not be responsible for the payment of any fees charged by THE ARC OF ▇▇▇▇▇▇ COUNTY, INC for services provided prior to the time authorized by DORS staff. 3. Failure of consumer to keep initial appointment at THE ARC OF ▇▇▇▇▇▇ COUNTY, INC If a DORS consumer fails to attend on the starting date, THE ARC OF ▇▇▇▇▇▇ COUNTY, INC Director or designee will inform the DORS counselor immediately. The Director or designee shall also contact the DORS consumer to schedule a new appointment with THE ARC OF ▇▇▇▇▇▇ COUNTY, INC at no cost to DORS. 4. Missed appointment or no show/withdrawal after the 1st week. After the first week, adjustments in the weekly fee shall be made should a DORS consumer be absent for more than three consecutive days. THE ARC OF ▇▇▇▇▇▇ COUNTY, INC shall report absences early and all dates of absence must be reported on the monthly progress reports to the DORS counselor. 5. Term of enrollment and continuation of billing. A DORS consumer is considered to be enrolled until completion of the prescribed program as stipulated by the authorization or until the DORS counselor notifies THE ARC OF ▇▇▇▇▇▇ COUNTY, INC through the Director that the DORS consumer is to be suspended or terminated from the program. Billing will continue until such notification is made except that five consecutive days of absence will constitute an automatic suspension by THE ARC OF ▇▇▇▇▇▇ COUNT, INC and billing will then cease unless the DORS consumer is reinstated. Reinstatement requires advance notification to THE ARC OF ▇▇▇▇▇▇ COUNTY, INC Director by the person’s DORS Counselor. 6. Compliance with laws prohibiting discrimination. DORS will purchase services for persons served only from community programs which comply with federal and state laws prohibiting discrimination in employment or in the provision of public services, including: Title VII of the Civil Rights act of 1964; Title V of the Rehabilitation Act of 1973, as amended; and Titles I, II and III of the Americans with Disabilities Act. (See Appendix 1.) 7. Financial participation of persons served. THE ARC OF ▇▇▇▇▇▇ COUNTY , INC may not require or accept any payment from the DORS consumer or the person’s family, or a third party for those services unless, prior to providing the services, the amount of the person’s responsibility has been: 8. Psychological evaluation required for THE ARC OF ▇▇▇▇▇▇ COUNTY, INC admission. If a psychological evaluation is required for admission to THE ARC OF ▇▇▇▇▇▇ COUNTY, INC, THE ARC OF ▇▇▇▇▇▇ COUNTY, INC shall not require DORS to purchase a psychological evaluation if the counselor has available existing documentation of the individual’s disability. 9. Payment for services not approved or accredited by DORS. DORS shall not pay for any program services (e.g., vocational services) which have not been approved or accredited by DORS or a DORS-approved national accrediting organization, and for which a DORS fee has not been established under this Cooperative Agreement.

COMMUNICATION REGARDING DORS COMSUMERS. In order to facilitate a successful outcome for the consumer, it is critical that the DORS counselor and THE ARC CENTRAL CHESAPEAKE REGION BAYSIDE COMMUNITY NETWORK, INC staff communicate frequently. While written reports are an important, formal means to communicate progress, additional communication should occur on an as-needed basis to supplement formal reporting. Staff of THE ARC CENTRAL CHESAPEAKE REGION BAYSIDE COMMUNITY NETWORK, INC and staff of DORS are encouraged to communicate often by phone, teleconference, email or informally in person; such communication should be documented in the record. At times a more formal meeting, or “staffing” may be required, as follows: For purposes of this agreement, a staffing is defined as a meeting initiated by DORS, The Arc Central Chesapeake RegionBAYSIDE COMMUNITY NETWORK, INC, or the client. A staffing will include the client, the individual requesting the meeting, family or other advocates as appropriate, the DORS counselor, THE ARC CENTRAL CHESAPEAKE REGION BAYSIDE COMMUNITY NETWORK, INC representative, and/or other supervisory staff. Staffings will be convened at critical times within the provision of services for the following purposes: • Upon the request of the DORS consumer or, as appropriate, the person’s parent, family member, guardian, advocate or authorized representative; • When progress toward goals and objectives identified in the person’s Individualized Plan for Employment is not being achieved in a timely, productive and cost effective manner as reflected in reports of THE ARC CENTRAL CHESAPEAKE REGION BAYSIDE COMMUNITY NETWORK, INC services; • At other times to address specific issues as requested by DORS or THE ARC CENTRAL CHESAPEAKE REGIONBAYSIDE COMMUNITY NETWORK, INC

COMMUNICATION REGARDING DORS COMSUMERS. In order to facilitate a successful outcome for the consumer, it is critical that the DORS counselor and THE ARC CENTRAL CHESAPEAKE REGION SUNRISE COMMUNITY OF MARYLAND, INC. staff communicate frequently. While written reports are an important, formal means to communicate progress, additional communication should occur on an as-needed basis to supplement formal reporting. Staff of THE ARC CENTRAL CHESAPEAKE REGION SUNRISE COMMUNITY OF MARYLAND, INC. and staff of DORS are encouraged to communicate often by phone, teleconference, email or informally in person; such communication should be documented in the record. At times a more formal meeting, or “staffing” may be required, as follows: For purposes of this agreement, a staffing is defined as a meeting initiated by DORS, The Arc Central Chesapeake RegionSUNRISE COMMUNITY OF MARYLAND, INC., or the client. A staffing will include the client, the individual requesting the meeting, family or other advocates as appropriate, the DORS counselor, THE ARC CENTRAL CHESAPEAKE REGION SUNRISE COMMUNITY OF MARYLAND, INC. representative, and/or other supervisory staff. Staffings will be convened at critical times within the provision of services for the following purposes: • · Upon the request of the DORS consumer or, as appropriate, the person’s parent, family member, guardian, advocate or authorized representative; • · When progress toward goals and objectives identified in the person’s Individualized Plan for Employment is not being achieved in a timely, productive and cost effective manner as reflected in reports of THE ARC CENTRAL CHESAPEAKE REGION SUNRISE COMMUNITY OF MARYLAND, INC. services; • · At other times to address specific issues as requested by DORS or THE ARC CENTRAL CHESAPEAKE REGIONSUNRISE COMMUNITY OF MARYLAND, INC.

COMMUNICATION REGARDING DORS COMSUMERS. In order to facilitate a successful outcome for the consumer, it is critical that the DORS counselor and THE ARC CENTRAL CHESAPEAKE REGION BENEDICTINE SCHOOL OF EXCEPTIONAL CHILDREN, INC. staff communicate frequently. While written reports are an important, formal means to communicate progress, additional communication should occur on an as-needed basis to supplement formal reporting. Staff of THE ARC CENTRAL CHESAPEAKE REGION BENEDICTINE SCHOOL OF EXCEPTIONAL CHILDREN, INC. and staff of DORS are encouraged to communicate often by phone, teleconference, email or informally in person; such communication should be documented in the record. At times a more formal meeting, or “staffing” may be required, as follows: For purposes of this agreement, a staffing is defined as a meeting initiated by DORS, The Arc Central Chesapeake RegionBENEDICTINE SCHOOL OF EXCEPTIONAL CHILDREN, INC. , or the client. A staffing will include the client, the individual requesting the meeting, family or other advocates as appropriate, the DORS counselor, THE ARC CENTRAL CHESAPEAKE REGION BENEDICTINE SCHOOL OF EXCEPTIONAL CHILDREN, INC. representative, and/or other supervisory staff. Staffings will be convened at critical times within the provision of services for the following purposes: • · Upon the request of the DORS consumer or, as appropriate, the person’s parent, family member, guardian, advocate or authorized representative; • · When progress toward goals and objectives identified in the person’s Individualized Plan for Employment is not being achieved in a timely, productive and cost effective manner as reflected in reports of THE ARC CENTRAL CHESAPEAKE REGION BENEDICTINE SCHOOL OF EXCEPTIONAL CHILDREN, INC. services; • · At other times to address specific issues as requested by DORS or THE ARC CENTRAL CHESAPEAKE REGIONBENEDICTINE SCHOOL OF EXCEPTIONAL CHILDREN, INC.

COMMUNICATION REGARDING DORS COMSUMERS. In order to facilitate a successful outcome for the consumer, it is critical that the DORS counselor and THE ARC CENTRAL CHESAPEAKE REGION PRINCE ▇▇▇▇▇▇’S COUNTY staff communicate frequently. While written reports are an important, formal means to communicate progress, additional communication should occur on an as-needed basis to supplement formal reporting. Staff of THE ARC CENTRAL CHESAPEAKE REGION PRINCE ▇▇▇▇▇▇’S COUNTY and staff of DORS are encouraged to communicate often by phone, teleconference, email or informally in person; such communication should be documented in the record. At times a more formal meeting, or “staffing” may be required, as follows: For purposes of this agreement, a staffing is defined as a meeting initiated by DORS▇▇▇▇, The Arc Central Chesapeake RegionTHE ARC PRINCE ▇▇▇▇▇▇’S COUNTY, or the client. A staffing will include the client, the individual requesting the meeting, family family, or other advocates as appropriate, the DORS counselor, THE ARC CENTRAL CHESAPEAKE REGION PRINCE ▇▇▇▇▇▇’S COUNTY representative, and/or other supervisory staff. Staffings will be convened at critical times within the provision of services for the following purposes: • Upon the request of the DORS consumer or, as appropriate, the person’s parent, family member, guardian, advocate or authorized representative; • When progress toward goals and objectives identified in the person’s Individualized Plan for Employment is not being achieved in a timely, productive productive, and cost cost-effective manner as reflected in reports of THE ARC CENTRAL CHESAPEAKE REGION PRINCE ▇▇▇▇▇▇’S COUNTY services; • At other times to address specific issues as requested by DORS or THE ARC CENTRAL CHESAPEAKE REGIONPRINCE ▇▇▇▇▇▇’S COUNTY.