Credit Structure. To receive a credit, Customer must submit their request within 30 business days after the month in which the MOS Service Level Standard was not met. Such credit will equal the pro-rated charges for one day of the MRC for the Customer’s Connections within the specific region during the calendar month in which the MOS Service Level Standard was not met. Mean Opinion Score (MOS) The pro-rated charges equal to one day’s MRC for the Customer’s Connections
Appears in 10 contracts
Sources: Service Level Agreement, Service Level Agreement, Service Level Agreement
Credit Structure. To receive a credit, Customer must submit their request within 30 business days after the month in which the MOS Service Level Standard was not met. Such credit will equal the pro-rated charges for one day of the MRC for the Customer’s Connections within the specific region during the calendar month in which the MOS Service Level Standard was not met. MOS credit table: Mean Opinion Score (MOS) The pro-rated charges equal to one day’s MRC for the Customer’s Connections
Appears in 3 contracts
Sources: Service Level Agreement, Service Level Agreement, Service Level Agreement
Credit Structure. To receive a credit, Customer must submit their request within 30 business days after the month in which the MOS Service Level Standard was not met. Such credit will equal the pro-rated charges for one day of the MRC for the Customer’s Connections within the specific region during the calendar month in which the MOS Service Level Standard was not met. Mean Opinion Score (MOS) The pro-rated charges equal to one day’s MRC for the Customer’s Connections.
Appears in 2 contracts
Sources: Global Private Ip Service Level Agreement, Service Level Agreement
Credit Structure. To receive a credit, Customer must submit their request within 30 business days after the month in which the MOS Service Level Standard was not met. Such credit will equal the pro-rated charges for one day of the MRC for the Customer’s Connections within the specific region during the calendar month in which the MOS Service Level Standard was not met. For Standard not met Credit Mean Opinion Score (MOS) The pro-rated charges equal to one day’s MRC for the Customer’s Connections
Appears in 2 contracts
Sources: Service Level Agreement, Private Ip Service Level Agreement