Credit Structure. To receive a credit, Customer must submit their request within 30 business days after the month in which the C-NTD Service Level Standard was not met. Such credit will equal the pro-rated charges for one day of the MRC for the Customer’s Connections within the specific region during the calendar month in which the C-NTD Service Level Standard was not met. C- NTD credit table: For Standard not met Credit
Appears in 14 contracts
Sources: Service Level Agreement, Service Level Agreement, Service Level Agreement
Credit Structure. To receive a credit, Customer must submit their request within 30 business days after the month in which the C-NTD Service Level Standard was not met. Such credit will equal the pro-rated charges for one day of the MRC for the Customer’s Connections within the specific region during the calendar month in which the C-NTD Service Level Standard was not met.
C- NTD credit table: For Standard not met Credit
Appears in 3 contracts
Sources: Private Ip Service Level Agreement, Global Private Ip Service Level Agreement, Service Level Agreement
Credit Structure. To receive a credit, Customer must submit their request within 30 business days after the month in which the C-NTD Service Level Standard was not met. Such credit will equal the pro-rated charges for one day of the MRC for the Customer’s Connections within the specific region during the calendar month in which the C-C- NTD Service Level Standard was not met.
C- NTD credit table: For Standard not met Credit
Appears in 1 contract
Sources: Service Level Agreement