Credit Tables by Outage Type Clause Samples
The 'Credit Tables by Outage Type' clause defines how service credits are calculated and applied based on the specific type of service outage experienced. Typically, this clause categorizes outages—such as planned maintenance, unplanned downtime, or force majeure events—and assigns different credit amounts or percentages depending on the severity and duration of each outage type. By clearly outlining the credit entitlements for each scenario, this clause ensures that customers are fairly compensated for service interruptions and that both parties have a transparent framework for addressing service level failures.
Credit Tables by Outage Type. ● The credits vary by Service Level Standard, location, access type and length of Hard Outage. ● Credit is based on the MRC for each connection of the E-LAN EVC.
Credit Tables by Outage Type. ● The credits vary by Service Level Standard, location, access type and length of Hard Outage. ● Credit is based on the MRC for each connection of the E-Line EVC.
6.1.1 Hard Outage Credit Schedules. Availability Credits as a percent of MRC E-Line EVC Availability Global Tiers A, B and US U.S. and Global Tier A Global Tier B From (Mins) To (Mins) On-Net (Platinum ) Off-Net (Gold or Silver) Off-Net (Gold or Silver) MTTR Credit as a Percent of MRC Global Switched E-Line Ethernet Core Network Outage Time U.S. Global Tiers A & B U.S. Global Tier A Global Tier B From Hr:Min:Se c To Hr:Min:Se c On-Net (Platinum) On-Net (Platinum) Off-Net (Gold or Silver ) Off-Net (Gold or Silver ) Off-Net (Gold or Silver )
6.1.2 RTD, Frame Jitter and DDR Credit Schedule. Service Level Standard Credit as % of MRC per connection of E-Line EVC *
Credit Tables by Outage Type. ● The credits vary by Service Level Standard, location, access type and length of Hard Outage. ● Credit is based on the MRC for each connection of the E-Line EVC.
6.1.1 Hard Outage Credit Schedules. Availability Credits as a percent of MRC E-Line EVC Availability Global Tiers A, B and US U.S. and Global Tier A Global Tier B Global Switched E-Line Ethernet Core Network Outage Time U.S. Global Tiers A & B U.S. Global Tier A Global Tier B From Hr:Min:Sec To Hr:Min:Sec On-Net (Platinum ) On-Net (Platinum ) Off-Net (Gold or Silver ) Off-Net (Gold or Silver ) Off-Net (Gold or Silver )
6.1.2 RTD, Frame Jitter and DDR Credit Schedule. Service Level Standard Credit as % of MRC per connection of E-Line EVC *
Credit Tables by Outage Type. The credits vary by Service Level Standard, location, access type and length of Hard Outage. Credit is based on the MRC for each connection of the E-LAN EVC.
7.1.1 Hard Outage Credit Schedules. Availability Credits as a percent of MRC Global U.S. and Global Tier A E-LAN EVC Tiers A, Global Availability B and Tier B US From (Mins) To (Mins) Platinum Gold, Silver or Bronze Gold, Silver or Bronze MTTR Credit as a Percent of MRC Ethernet Switched E- LAN Services Core Network Outage Time U.S. Global Tiers A & B U.S. Global Tier A Global Tier B From Hr:Min:Sec To Hr:Min:Sec Platinum Platinum Gold, Silver or Bronze Gold, Silver or Bronze Gold, Silver or Bronze
7.1.2 RTD, Frame Jitter and DDR Credit Schedule. Service Level Standard Credit as % of MRC per connection of E-LAN EVC *
Credit Tables by Outage Type. The credits vary by Service Level Standard, location, access type and length of Hard Outage. • Credit is based on the MRC for each connection of the E-Line EVC.
6.1.1 Hard Outage Credit Schedules. Availability Credits as a percent of MRC E-Line EVC Availability Global Tiers A, B and US U.S. and Global Tier A Global Tier B From (Mins) To (Mins) (Platinum) (Gold, Silver or Bronze) (Gold, Silver or Bronze) MTTR Credit as a Percent of MRC Global Switched E-Line Ethernet Core Network Outage Time U.S. Global Tiers A & B U.S. Global Tier A Global Tier B From Hr:Min:Sec To Hr:Min:Sec (Platinum) (Platinum) (Gold, Silver or Bronze) (Gold, Silver or Bronze) (Gold, Silver or Bronze))
6.1.2 RTD, Frame Jitter and DDR Credit Schedule. Service Level Standard Credit as % of MRC per connection of E-Line EVC *
Credit Tables by Outage Type. ● The credits vary by Service Level Standard, location, access type and length of Hard Outage. ● Credit is based on the MRC for each connection of the E-Line EVC.
6.1.1 Hard Outage Credit Schedules. Availability Credits as a percent of MRC E-Line EVC Availability Global Tiers A, B and US U.S. and Global Tier A Global Tier B
6.1.2 RTD, Frame Jitter and DDR Credit Schedule. Service Level Standard Credit as % of MRC per connection of E-Line EVC *
Credit Tables by Outage Type. The credits vary by Service Level Standard, location, access type and length of Hard Outage. Credit is based on the MRC for each connection of the E-Line EVC.
6.1.1 Hard Outage Credit Schedules. Availability Credits as a percent of MRC E-Line EVC Availability Global Tiers A, B and US U.S. and Global Tier A Global Tier B From (Mins) To (Mins) (Platinum) (Gold, Silver or Bronze) (Gold, Silver or Bronze) MTTR Credit as a Percent of MRC Global Switched E-Line Ethernet Core Network Outage Time U.S. Global Tiers A & B U.S. Global Tier A Global Tier B From Hr:Min:Sec To Hr:Min:Sec (Platinum) (Platinum) (Gold, Silver or Bronze) (Gold, Silver or Bronze) (Gold, Silver or Bronze))