Common use of Customer Priority Clause in Contracts

Customer Priority. Customer priority for service is based on a priority point method that is based on household fuel consumption with additional priority if the household contains young children or elderly or disabled persons. Local Agencies must use the customer priority program in WAMS to assign priority points to customers and must follow the customer priority policies and procedures described in the Iowa Weatherization Policy and Procedures Manual. The Subgrantee must obtain primary data from municipal utilities, rural electric cooperatives (RECs), and deliverable fuel vendors for the customers who are customers of those fuel providers and must use this data to calculate priority numbers for those customers. Secondary fuel consumption should also be collected in order to calculate a more accurate priority number. If fuel consumption cannot be obtained, Subgrantees may use dwelling square footage to calculate priority points for customers. Square footage should be obtained from the county assessor.