Customer Service Data Sample Clauses

The 'Customer Service Data' clause defines how information collected from customers during the provision of services is handled, stored, and used by the parties involved. Typically, this clause outlines what constitutes customer service data, such as names, contact details, and service usage records, and may specify restrictions on sharing or processing this data. Its core function is to ensure that customer information is managed responsibly and in compliance with privacy laws, thereby protecting customer privacy and clarifying data handling obligations between the parties.
Customer Service Data. A summary narrative of praises, 2 compliments, and problems encountered with Collection and processing activities and actions
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Customer Service Data. Harmonic and its suppliers to the Service may collect, share (amongst Harmonic and such suppliers only) and use Customer Service Data for Harmonic’s internal business purposes, including: (a) developing updates and improvements to the Service; (b) facilitating the provision of support services; and (c) billing, auditing and verifying compliance with this Agreement. Harmonic and such suppliers will not use or share Customer Service Data in a manner other than as described above.
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Customer Service Data. A summary narrative of praises, compliments, and problems encountered with Collection and processing activities and actions 2231 taken. Indicate type and number of Non-Collection Notices left at Service Recipient locations. A 2232 copy of the customer service log, including a summary of the type and number of complaints 2233 and their resolution. Copies of a written record of all calls related to missed pickups and 2234 responses to such calls. 2235 2236 2237 2238 2239 2240 2241 2242 2243 2244 2245 2246 2247 2248
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Customer Service Data. Contractor shall provide a summary narrative of praises, compliments, and problems encountered with collection and processing activities and actions taken. Contractor will indicate type and number of Non-Collection Notices left at Service Recipient locations.
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Customer Service Data. A summary narrative of problems 2680 encountered with Collection and processing activities and actions taken. Indicate type and 2681 number of Non-Collection Notices left at Customer locations. Indicate instances of property 2682 damage or injury, significant changes in operation, market factors, publicity conducted, needs 2683 for publicity. Include description of processed material loads rejected for sale, reason for 2684 rejection and disposition of load after rejection. A printed copy of the “screen print-out” of the 2685 most current Emeryville customer service data base pages. 2686 22.04.5 Customer Base Data. CONTRACTOR shall provide, Customer 2687 base data consisting of the number of SFD, MFD and Commercial Customers billed, sorted 2688 by Customer type, Container size, number of Containers and frequency of Collection. This 2689 data shall contain the percentage and number of MFD and Commercial Customers that have 2690 Recycling Collection Service reported separately for Commercial and MFD Customers. This 2691 data shall also include a separate list of all service accounts cancelled due to non-payment, 2692 consisting of name, service address, billing address, service received, service level for each 2693 service received including Cart or Bin size and frequency of service, days of Collection and 2694 for SFD, MFD, and Commercial Customers, the Customer contact information. 2695 22.04.6 Special Events. Summary of each special event activity, (CITY- 2696 sponsored or drop-off) including; the name and date of the event, the tonnage Collected, 2697 diverted and Disposed by material type, and other services provided. CONTRACTOR shall 2698 also provide information regarding the logistics of the event and suggestions for improving 2699 future events. 2700 22.04.7 Summary of Historical and Proposed Activities. CONTRACTOR 2701 shall provide a narrative of activities undertaken during the quarter and those planned or 2702 proposed for the upcoming quarter.
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Related to Customer Service Data

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • CUSTOMER SERVICE ACCESS The Competitive Supplier agrees to provide, or cause to be provided, certain customer services to Participating Consumers. Such services shall be reasonably accessible to all Participating Consumers, shall be available during normal working hours, shall allow Participating Consumers to transact business they may have with the Competitive Supplier, and shall serve as a communications liaison among the Competitive Supplier, the Town, and the Local Distributor. A toll-free telephone number will be established by Competitive Supplier and be available for Participating Consumers to contact Competitive Supplier during normal business hours (9:00 A.M. - 5:00 P.M. Eastern Standard Time, Monday through Friday) to resolve concerns, answer questions and transact business with respect to the service received from Competitive Supplier. The Town will post program-related information on the Town’s website which will be available to Participating Consumers for general information, product and service information, and other purposes.

  • Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended.

  • CUSTOMER SERVICE FUNCTIONS The Servicer shall handle all Customer inquiries and other Customer service matters according to the same procedures it uses to service Customers with respect to its own charges.