Customer Service Inquiries Sample Clauses

Customer Service Inquiries. Neither party will attempt to answer inquiries concerning the other party's products and services. Each party will refer inquiries concerning the other party's products and services to the customer service telephone numbers provided by such other party. Such other party will use reasonable efforts to address such inquiries in a timely and effective manner. Dealer/Contractor will co-operate with all reasonable investigations of Bank in response to an Accountholder’s refusal to pay amounts owed on his or her Account in whole or in part due to complaints regarding the Goods and/or Services that are the basis for the amount(s) owed.
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Customer Service Inquiries. After completion of the Opt-Out Period, Supplier must maintain and operate a toll-free telephone number and email address for the purpose of receiving questions and comments from Participating Customers concerning the Full- Requirements Electricity Supply. The Supplier may inform Participating Customers that questions about the delivery and billing of the Full-Requirements Electricity Supply should be directed to ComEd. Supplier must promptly and courteously address customer service inquiries in a manner that meets or exceeds the ICC requirements for the operation of call centers.
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Customer Service Inquiries. Neither Home Depot nor any of the Authorized Service Providers shall answer detailed inquiries by customers of GreenSky concerning GreenSky’s products and services, and GreenSky shall not answer inquiries by customers of Home Depot concerning Home Depot’s products and services (including those provided by any of the Authorized Service Providers). Home Depot and GreenSky shall each refer inquiries of customers of the other party concerning the other party’s products and services to the customer service telephone numbers provided by the other party. Such other party shall use reasonable efforts to address such inquiries in a timely and effective manner. Notwithstanding the foregoing, in connection with this Agreement, Home Depot (including the Authorized Service Providers) may furnish GreenSky-provided marketing materials to, and verbally respond to general inquiries of, intended or existing customers of Home Depot regarding the Finance Program. Home Depot agrees not to alter any marketing materials that may be furnished to Home Depot by or on behalf of GreenSky.
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Customer Service Inquiries. For inquiries, error resolution or refund requests, please call
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Customer Service Inquiries. Contractor or Contractor’s designated customer service representative shall respond to any Client Agency inquiry within twenty-four (24) consecutive hours from the initial Client Agency call or email for service. Contractor or Contractor’s customer service representative will be available during the Client Agency’s business hours from 7:00 AM to 5:30 PM local time, not to include weekends and Client Agency/Federal holidays via a toll free telephone number and email address. The Contractor’s customer service representative shall be able to handle all facets of inquiry from order entry to scheduling service and/or repairs and removal of Equipment and/or Accessories.
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Related to Customer Service Inquiries

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Customer Inquiries 45.1 Each Party shall refer all questions regarding the other Party’s services or products directly to the other Party at a telephone number specified by that Party. 45.2 Each Party shall ensure that each of their representatives who receive inquiries regarding the other Party’s services: (i) provide the numbers described in Section 45.1 to callers who inquire about the other Party’s services or products, and (ii) do not in any way disparage or discriminate against the other Party or its products or services.