Customer Service Line Sample Clauses

Customer Service Line. The Customer shall install and maintain, at his own expense, a service line which shall begin at the Meter Installation and extend to the dwelling or place of use.
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Customer Service Line. Licensee shall provide, at its sole expense, signage with a Customer Service Line notice including a toll free phone number and principal office address. The signage shall be in a conspicuous location in the Licensed Premises in full view of all customers while the Store is open for business.
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Customer Service Line. 1. The Customer Service Line is a customer telephone line providing customer services for the Vehicle Operators and/or the Vehicle Drivers non-stop. 2. The Customer Service Line provides the following services for the Vehicle Operators and/or the Vehicle Drivers in connection with the Contract on the Use of Specified Road Sections: a) provision of information from the statement of the Toll transactions, b) consulting on the issue of Electronic Toll Collection,
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Customer Service Line. 8.1 Countdown agrees to provide the Customer Service Line and deal with inquiries promptly and efficiently; 8.2 Countdown shall not be required to respond or reply to any inquiries, complaints or other comments received in the course of its providing the Customer Service Line relating otherwise than to the Contents and the Discount Program. In particular Countdown shall not be required to respond to any inquiries, questions or otherwise relating to any services provided by Airtours. 8.3 Airtours agrees to train such of Countdown's employees, agents or contractors as may be necessary and from time to time for the purposes of the Customer Service Line.
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Customer Service Line. The goal of this task is to enable a functioning customer service line to support charging infrastructure users and potential users. The project team will maximize cost-effectiveness by utilizing existing Subcontractor call center tools and processes. • Confirm Subcontractor Call Center procedures, process flow and call script(s) are appropriate for the project application. • Determine if a dedicated contact line is needed or if Subcontractor standard call center processes will achieve the goals. • Implement Customer Service Call Script(s) and Customer Service Process Flow Chart for the project sites and provide a copy to the CAM. • Open customer service hotline and maintain it as long as the stations operate. • Collect call records, usage data on hotline callers, user feedback, and response times and create an annual report. • Present to the Steering Committee on a quarterly basis and receive feedback. • Implement feedback from the Steering Committee to the call script, process flow chart, and other customer service hotline operations. • Write a Customer Service Chapter/Section of the Final Report, summarizing customer service hotline activity including summaries of call records, usage data, response times, Steering Committee feedback, and changes to procedures. Provide a copy to the CAM. • Customer Service Call Scripts • Customer Service Process Flow Chart • Customer Service Chapter/Section of the Final Report
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Related to Customer Service Line

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • CUSTOMER SERVICE ACCESS The Competitive Supplier agrees to provide, or cause to be provided, certain customer services to Participating Consumers. Such services shall be reasonably accessible to all Participating Consumers, shall be available during normal working hours, shall allow Participating Consumers to transact business they may have with the Competitive Supplier, and shall serve as a communications liaison among the Competitive Supplier, the Town, and the Local Distributor. A toll-free telephone number will be established by Competitive Supplier and be available for Participating Consumers to contact Competitive Supplier during normal business hours (9:00 A.M. - 5:00 P.M. Eastern Standard Time, Monday through Friday) to resolve concerns, answer questions and transact business with respect to the service received from Competitive Supplier. The Town will post program-related information on the Town’s website which will be available to Participating Consumers for general information, product and service information, and other purposes.

  • Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended.

  • Customer Support If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.