CUSTOMER SERVICE QUALITY REVIEW PROCESS Clause Samples

CUSTOMER SERVICE QUALITY REVIEW PROCESS. The Corporation shall develop and implement a formal process for responding to complaints and issues raised by the public or by stakeholders regarding quality of service. This process shall be consistent with the quality service initiative of the Government.
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CUSTOMER SERVICE QUALITY REVIEW PROCESS. The Commission will develop and implement a formal process for responding to complaints and issues raised by the public or by stakeholders regarding quality of service. This process will be consistent with the quality service initiative of the Government.
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CUSTOMER SERVICE QUALITY REVIEW PROCESS. 17.1 Complaints Process. The ONTC will develop and implement a process for responding to complaints from ONTC customers about quality of service. This process shall be consistent with the Ministry’s and the Province’s service quality standards. 17.2 OPS Service Directive. The Chair will ensure that the ONTC delivers its services at a quality standard that reflects the principles and requirements of the OPS Service Directive.
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CUSTOMER SERVICE QUALITY REVIEW PROCESS 
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Related to CUSTOMER SERVICE QUALITY REVIEW PROCESS

  • Quality Assurance/Quality Control Contractor shall establish and maintain a quality assurance/quality control program which shall include procedures for continuous control of all construction and comprehensive inspection and testing of all items of Work, including any Work performed by Subcontractors, so as to ensure complete conformance to the Contract with respect to materials, workmanship, construction, finish, functional performance, and identification. The program established by Contractor shall comply with any quality assurance/quality control requirements incorporated in the Contract.

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended.

  • Review Process A/E's Work Product will be reviewed by County under its applicable technical requirements and procedures, as follows: