Common use of Data Collection and Privacy Clause in Contracts

Data Collection and Privacy. End User acknowledges that Sangoma may, from time to time, collect and process information about End User’s use of Applications in accordance with its Privacy Policy available on the Policy Page in order (a) to understand the product and/or software performance; (b) to ensure that End User is using the Application in accordance with the terms of these Terms of Use (c) to enable Sangoma to comply with the terms of any agreements it has with any third parties regarding products and/or software; (d) to enable Sangoma to comply with all applicable laws and/or regulations or the requirements of any regulatory authority or government agency; or (e) for any other lawful purpose. Such information may include names, dates, times, how the Applications are used, other software in use, OS version, hardware information, and similar confidential data. End User consents to Sangoma collecting, holding, using, communicating, and/or disclosing such information as needed for the functioning and upgrading of the Applications. For the avoidance of doubt Sangoma Connect for Business Voice may uses Google Analytics to collect a variety of information including but not limited to which features End Users use, behavior flow, and city. This information is reported to the Google Analytics Account for the purpose of improving the performance of Sangoma Connect. The following information is excluded from being collected pursuant to the foregoing: call logs, recording details, login and logout activity, extension details such as name, address, and password, SIP provider details such as username and password, phonebook entries for names and phone numbers, administrative-user information, and audio files. For more information on how Google Analytics collects and processes this data please visit this link ▇▇▇▇://▇▇▇.▇▇▇▇▇▇.▇▇▇/policies/privacy/partners/. In the event of a crash, Sangoma Connect uses Xamarin Insights to perform internal analytics and assess the issue, and to report details about the crash. In order to do this Xamarin Insights collects information such as device type, operating system and version, crash date, crash log, and device information (network connectivity, cellular carrier, charger, Bluetooth, etc.) In the instances of both Google Analytics and Xamarin Insights the information may be stored perpetually.