Common use of Database Administration Clause in Contracts

Database Administration. WizCom shall be responsible for database administration, including database design, application support, tuning, backup and recovery, and standards and support for databases run by WizCom for the Systems and Avis Software. Such functions shall include: a. Provide a test, acceptance testing, and production database subsystems as reasonably required by Avis. b. Support and control the data dictionary for the Systems. c. Perform logical and physical database control functions to support current systems and approved new systems (test, acceptance test and production). d. Perform database tuning and reorganization functions as reasonably required to maintain system performance requirements and in accordance with Scheduled Uptime (as defined in Schedule B) and the change control procedures described in the Procedures Manual. e. Plan for changes in the size of databases due to business growth and project implementation based on information provided by Avis, and review plans on a regular basis with Avis. f. Implement physical database design, create indices and make recommendations on methods to optimize application performance. g. Maintain and upgrade the automated monitoring tools as reasonably required to monitor database performance. h. Monitor database performance and database space utilization. Review, comment on, assess potential impacts from, and implement reasonable modifications requested by Avis subject to equal treatment of the customers. i. Maintain database definitions for the Systems and make such definitions available to Avis upon request. j. Implement database backup procedures as necessary to recover from a database outage or a corrupt database. k. Develop, test, document and maintain database standards as necessary to meet Avis's reasonable business requirements. l. Identify and suggest product and enhancement opportunities for improved performance or functionality. Implement such solutions at Avis's reasonable request. These opportunities will utilize WizCom's standard change control methodology for investigation and implementation.