Common use of DEPARTMENTAL REVIEW AND ADJUSTMENT OF GRIEVANCES Clause in Contracts

DEPARTMENTAL REVIEW AND ADJUSTMENT OF GRIEVANCES. The following is the procedure to be followed in the resolution of grievances for full-time employees. For less than full-time employees the procedure shall be the same as herein except that the time limits for filing written grievances, appeals and responses shall be ten (10) working days. 1. An employee having a grievance shall first discuss it with his/her immediate supervisor and endeavor to work out a satisfactory solution in an informal manner with such supervisor. 2. If a satisfactory solution is not accomplished by informal discussion, the employee shall have the right to consult with and be assisted by a representative of his/her own choice in this and all succeeding steps of this subsection C. and may thereafter file a grievance in writing with his/her immediate supervisor within seven (7) working days after the date of such informal discussion. Within seven (7) working days after the receipt of any written grievance, the immediate supervisor shall return a copy of the written grievance to the employee with his/her answer thereto in writing. If the grievance is not resolved at this level, the employee shall have seven (7) working days from receipt of the answer within which to file an appeal to the section head. 3. The section head, or corresponding administrative level, shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. If the grievance is not resolved at this level, the employee or his/her representative shall have seven (7) working days from receipt of the answer within which to file an appeal with the division head, or corresponding administrative level. 4. The division head, or corresponding administrative level, shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. Although no hearing is required at this step, the employee and his/her representative may be present at, and participate in, any such hearing as the division head may conduct. If the grievance is not resolved at this level, the employee shall have seven (7) working days from receipt of the answer within which to file an appeal with the Agency/Department Head. 5. The Agency/Department Head shall have twenty-five (25) working days after receipt of the written appeal in which to review, hold hearings, and answer the grievance in writing. Unless waived by the mutual agreement of the employee or his/her representative and the Agency/Department Head, a hearing is required at this step and the employee and his/her representative shall have the right to be present at and participate in such hearing. The time limit at this step may be extended by mutual agreement between the Agency/Department Head and the employee or his/her representative.

DEPARTMENTAL REVIEW AND ADJUSTMENT OF GRIEVANCES. The following is the procedure to be followed in the resolution of grievances for full-time employees. For less than full-full- time employees the procedure shall be the same as herein except that the time limits for filing written grievances, appeals and responses shall be ten (10) working calendar days. 1. An employee having a grievance shall first discuss it with his/her immediate supervisor and endeavor to work out a satisfactory solution in an informal manner with such supervisor. 2. If a satisfactory solution is not accomplished by informal discussion, the employee shall have the right to consult with with, and be assisted by by, a representative of his/her own choice in this and all succeeding steps of this subsection subparagraph C. and may thereafter file a grievance in writing with his/her immediate supervisor within seven (7) working days after the date of such informal discussion. Within seven (7) working days after the receipt of any written grievance, the immediate supervisor shall return a copy of the written grievance to the employee with his/her answer thereto in writing. If the grievance is not resolved at this level, the employee shall have seven (7) working days from receipt of the answer within which to file an appeal to the section head. 3. The section head, or corresponding administrative level, shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. If the grievance is not resolved at this level, the employee or his/her representative shall have seven (7) working days from receipt of the answer within which to file an appeal with the division head, or corresponding administrative level. 4. The division head, or corresponding administrative level, shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. Although no hearing is required at this step, the employee and his/her representative may be present at, and participate in, any such hearing as the division head may conduct. If the grievance is not resolved at this level, the employee shall have seven (7) working days from receipt of the answer within which to file an appeal with the Agency/Department Head. 5. The An Agency/Department Head shall have twenty-five (25) fifteen working days after receipt holding the grievance hearing for a grievance filed by an individual and twenty working days after holding the grievance hearing of the written appeal a Union grievance filed pursuant to Section 20.D., in which to review, hold hearings, and answer the grievance in writing. Unless waived by the mutual agreement of the employee or his/her representative and the Agency/Department Head, a hearing is required at this step step, and the employee and his/her representative shall have the right to be present at at, and participate in in, such hearing. The time limit limits at this step may be extended by mutual agreement between the Agency/Department Head and the employee or his/her representative.

DEPARTMENTAL REVIEW AND ADJUSTMENT OF GRIEVANCES. The following is the procedure to be followed in the resolution of grievances for full-time employees. For less than full-time employees the procedure shall be the same as herein except that the time limits for filing written grievances, appeals and responses shall be ten (10) working days.: 1. An employee having a grievance shall first discuss it with his/her immediate supervisor and endeavor to work out a satisfactory solution in an informal manner with such supervisor. 2. If a satisfactory solution is not accomplished by informal discussion, the employee shall have the right to consult with and be assisted by a representative of his/her own choice in this and all succeeding steps of this subsection C. paragraph D. and may thereafter file a grievance in writing on the form designated by the Fire Department with his/her the immediate supervisor within seven (7) working days calendar days, excluding Saturdays, Sundays, and holidays, after the date of such informal discussion. Within seven (7) working days calendar days, Saturdays, Sundays, and holidays excluded, after the receipt of any written grievance, the immediate supervisor shall return a copy of the written grievance reply to the employee with his/her answer thereto grievance in writing. If the grievance is not resolved at this level, the employee shall have seven (7) working days calendar days, excluding Saturdays, Sundays, and holidays, from receipt of the answer within which to file an appeal to with the section headnext highest level of supervision. 3. The section head, or corresponding administrative level, supervisor at the next highest level of supervision shall have seven (7) working days after calendar days, from receipt of the written appeal appeal, excluding Saturdays, Sundays and holidays, in which to review and answer the grievance in writing. If the grievance is not resolved at this level, the employee or his/her representative shall have seven (7) working days calendar days, excluding Saturdays, Sundays, and holidays, from receipt of the answer within which to file an appeal with the division head, or corresponding administrative levelnext highest level of supervision as determined under paragraph M. of this section. 4. The division If the administrator at the next highest level of supervision is not the department head, or corresponding administrative level, that administrator shall have seven (7) working days after calendar days, excluding Saturdays, Sundays, and holidays, from receipt of the written appeal appeal, in which to review and answer the grievance in writing. Although no hearing is required at this step, the employee and his/her representative may be present at, and participate in, any such hearing as the division head administrator may conduct. If the grievance is not resolved at this level, the employee shall have seven (7) working days calendar days, excluding Saturdays, Sundays, and holidays, from receipt of the answer within which to file an appeal with the Agency/Department Headdepartment head. 5. The Agency/Department Head department head shall have twenty-five (25) seven working days after from receipt of the written appeal in which to review, hold hearings, and answer the grievance in writing. Unless waived by the mutual agreement of the employee or his/her representative and the Agency/Department Headdepartment head, a hearing is required at this step and the employee employee, and his/her representative shall have the right to be present at at, and participate in in, such hearing. The time limit at this step may be extended by mutual agreement between the Agency/Department Head department head and the employee or his/her representative. The Union may in its own name file a grievance alleging that the County/Department has failed to provide it some organizational right which is established by written Department rules or by this Memorandum of Understanding, provided that such right is not made subject to the discretion of the Chief or County/Department. Such Union grievances shall be filed with the department head on the form designated by the County Fire Department and heard and determined pursuant to the provisions of the fifth step of the grievance procedure.

DEPARTMENTAL REVIEW AND ADJUSTMENT OF GRIEVANCES. The following is the procedure to be followed in the resolution of grievances for full-time employees. For less than full-time employees the procedure shall be the same as herein except that the time limits for filing written grievances, appeals and responses shall be ten (10) working days.: 1. An employee having a grievance shall first discuss it with his/her immediate supervisor and endeavor to work out a satisfactory solution in an informal manner with such supervisor. 2. If a satisfactory solution is not accomplished by informal discussion, the employee shall have the right to consult with and be assisted by a representative of his/her own choice in this and all succeeding steps of this subsection C. and may thereafter file a grievance in writing with his/his or her immediate supervisor within seven (7) working days after the date of such informal discussion. Within seven (7) working days after the receipt of any written grievance, the immediate supervisor shall return a copy of the written grievance to the employee with his/her answer thereto in writing. If the grievance is not resolved at this level, the employee shall have seven (7) working days from receipt of the answer within which to file an appeal to the section division head. 3. The section head, or corresponding administrative level, shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. If the grievance is not resolved at this level, the employee or his/her representative shall have seven (7) working days from receipt of the answer within which to file an appeal with the division head, or corresponding administrative level. 4. The division head, or corresponding administrative level, shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. Although no hearing is required at this step, the employee and his/her representative may be present at, at and participate in, in any such hearing as the division head may conduct. If the grievance is not resolved at this level, the employee shall have seven (7) working days from receipt of the answer within which to file an appeal with to the Agency/Department Head. 54. The Agency/Department Head shall have twenty-five (25) seven working days after receipt of the written appeal in which to review, hold hearings, and answer the grievance in writing. Unless waived by the mutual agreement of the employee or his/her representative and the Agency/Department Head, a hearing is required at this step and the employee and his/her representative shall have the right to be present at and participate in such hearing. The time limit at this step may be extended by mutual agreement between the Agency/Department Head and the employee or his/her representative. The Union may, in its own name, file a grievance alleging that the County has failed to provide it some organizational right which is established by the annual Salary Ordinance, by this Memorandum of Understanding as adopted by ordinance, or by written departmental rules, provided that the enjoyment of such right is not made subject to the discretion of the Agency/Department Head or the County.

DEPARTMENTAL REVIEW AND ADJUSTMENT OF GRIEVANCES. The following is the procedure to be followed in the resolution of grievances for full-time employees. For less than full-time employees the procedure shall be the same as herein except that the time limits for filing written grievances, appeals and responses shall be ten (10) working days.: 1. An employee having a grievance shall first discuss it with his/her immediate supervisor and endeavor to work out a satisfactory solution in an informal manner with such supervisor. 2. If a satisfactory solution is not accomplished by informal discussion, the employee shall have the right to consult with and be assisted by a representative of his/her own choice in this and all succeeding steps of this subsection C. and may thereafter file a grievance in writing with his/his or her immediate supervisor within seven (7) working days after the date of such informal discussion. Within seven (7) working days after the receipt of any written grievance, the immediate supervisor shall return a copy of the written grievance to the employee with his/her answer thereto in writing. If the grievance is not resolved at this level, the employee shall have seven (7) working days from receipt of the answer within which to file an appeal to the section division head. 3. The section head, or corresponding administrative level, shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. If the grievance is not resolved at this level, the employee or his/her representative shall have seven (7) working days from receipt of the answer within which to file an appeal with the division head, or corresponding administrative level. 4. The division head, or corresponding administrative level, shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. Although no hearing is required at this step, the employee and his/her representative may be present at, at and participate in, in any such hearing as the division head may conduct. If the grievance is not resolved at this level, the employee shall have seven (7) working days from receipt of the answer within which to file an appeal with to the Agency/Department Head. 54. The Agency/Department Head shall have twenty-five (25) seven working days after receipt of the written appeal in which to review, hold hearings, and answer the grievance in writing. Unless waived by the mutual agreement of the employee or his/her representative and the Agency/Department Head, a hearing is required at this step and the employee and his/her representative shall have the right to be present at and participate in such hearing. The time limit at this step may be extended by mutual agreement between the Agency/Department Head and the employee or his/her representative. The Union may, in its own name, file a grievance alleging that the County has failed to provide it some organizational right which is established by the Administrative Code Section 3.04.050 or by Sections 3, 4, 5 and 28 of this Memorandum of Understanding provided that the enjoyment of such right is not made subject to the discretion of the Agency/Department Head or the County.

DEPARTMENTAL REVIEW AND ADJUSTMENT OF GRIEVANCES. The following is the procedure to be followed in the resolution of grievances for full-time employees. For less than full-time employees the procedure shall be the same as herein except that the time limits for filing written grievances, appeals and responses shall be ten (10) working days. 1. An employee having a grievance shall first discuss it with his/her immediate supervisor and endeavor to work out a satisfactory solution in an informal manner with such supervisor. 2. If a satisfactory solution is not accomplished by informal discussion, the employee shall have the right to consult with and be assisted by a representative of his/her own choice in this and all succeeding steps of this subsection C. and may thereafter file a grievance in writing with his/her immediate supervisor within seven (7) working days after the date of such informal discussion. Within seven (7) working days after the receipt of any written grievance, the immediate supervisor shall return a copy of the written grievance to the employee with his/her answer thereto in writing. If the grievance is not resolved at this level, the employee shall have seven (7) working days from receipt of the answer within which to file an appeal to the section head. 3. The section head, or corresponding administrative level, shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. If the grievance is not resolved at this level, the employee or his/her representative shall have seven (7) working days from receipt of the answer within which to file an appeal with the division head, or corresponding administrative level. 4. The division head, or corresponding administrative level, shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. Although no hearing is required at this step, the employee and his/her representative may be present at, and participate in, any such hearing as the division head may conduct. If the grievance is not resolved at this level, the employee shall have seven (7) working days from the receipt of the answer within which to file an appeal with the Agency/Department Head. 5. The Agency/Department Head shall have twenty-five (25) working days after receipt of the written appeal in which to review, hold hearings, and answer the grievance in writing. Unless waived by the mutual agreement of the employee or his/her representative and the Agency/Department Head, a hearing is required at this step and the employee and his/her representative shall have the right to be present at and participate in such hearing. The time limit at this step may be extended by mutual agreement between the Agency/Department Head and the employee or his/her representative.

DEPARTMENTAL REVIEW AND ADJUSTMENT OF GRIEVANCES. The following is the procedure to be followed in the resolution of grievances for full-time employees. For less than full-time employees the procedure shall be the same as herein except that the time limits for filing written grievances, appeals and responses shall be ten (10) working days.: 1. An employee having a grievance shall first discuss it with his/her immediate supervisor supervisor, (Institutional Supervisor I and/or Institutional Supervisor II), and endeavor to work out a satisfactory solution in an informal manner with such supervisor. 2. If a satisfactory solution is not accomplished by informal discussion, the employee shall have the right to consult with and be assisted by a representative of his/her own choice in this and all succeeding steps of this subsection C. and may thereafter file a grievance in writing with his/her immediate supervisor Institutional Supervisor I and/or Institutional Supervisor II within seven (7) working days after the date of such informal discussion. Within seven (7) working days after the receipt of any written grievance, the immediate supervisor shall return a copy of the written grievance to the employee with his/her answer thereto in writing. If the grievance is not resolved at this level, the employee shall have seven (7) working days from receipt of the answer within which to file an appeal to the section headAssistant Superintendent and/or the Superintendent, Juvenile Hall. 3. The section headAssistant Superintendent and/or the Superintendent, Juvenile Hall, or corresponding administrative level, shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. If the grievance is not resolved at this level, the employee or his/her representative shall have seven (7) working days from receipt of the answer within which to file an appeal with to the division head, or corresponding administrative levelDivision Chief. 4. The division headDivision Chief, or corresponding administrative level, shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. Although no hearing is required at this step, the employee and his/her representative may be present at, at and participate in, in any such hearing as the division head may conduct. If the grievance is not resolved at this level, the employee shall have seven (7) working days from receipt of the answer within which to file an appeal with to the Agency/Department Head. 5. The Agency/Department Head shall have twenty-five (25) working days after receipt of the written appeal in which to review, hold hearings, and answer the grievance in writing. Unless waived by the mutual agreement of the employee or his/her representative and the Agency/Department Head, a hearing is required at this step and the employee and his/her representative shall have the right to be present at and participate in such hearing. The time limit at this step may be extended by mutual agreement between the Agency/Department Head and the employee or his/her representative.

DEPARTMENTAL REVIEW AND ADJUSTMENT OF GRIEVANCES. The following is the procedure to be followed in the resolution of grievances for full-time employees. For less than full-time employees the procedure shall be the same as herein except that the time limits for filing written grievances, appeals and responses shall be ten (10) working days.: 1. An employee having a grievance shall first discuss it with his/her immediate supervisor and endeavor to work out a satisfactory solution in an informal manner with such supervisor. 2. If a satisfactory solution is not accomplished by informal discussion, the employee shall have the right to consult with and be assisted by a representative of his/her own choice in this and all succeeding steps of this subsection C. Paragraph C and may thereafter file a grievance in writing with his/her immediate supervisor within seven (7) working days after the date of such informal discussion. Within seven (7) working days after the receipt of any written grievance, the immediate supervisor shall return a copy of the written grievance to the employee with his/her answer thereto in writing. If the grievance is not resolved at this level, the employee shall have seven (7) working days from receipt of the answer within which to file an appeal to the section headappointing authority. 3. The section head, or corresponding administrative level, An appointing authority shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. If the grievance is not resolved at this level, the employee or his/her representative shall have seven (7) working days from receipt of the answer within which to file an appeal with the division head, or corresponding administrative level. 4. The division head, or corresponding administrative level, shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. Although no hearing is required at this step, the employee and his/her representative may be present at, and participate in, any such hearing as the division head may conduct. If the grievance is not resolved at this level, the employee shall have seven (7) working days from receipt of the answer within which to file an appeal with the Agency/Department Head. 5. The Agency/Department Head shall have twenty-five (25) working days after receipt of the written appeal in which to review, hold hearings, and answer the grievance in writing. Unless waived by the mutual agreement of the employee or his/her representative and the Agency/Department Headappointing authority, a hearing is required at this step and the employee and his/her representative representatives shall have the right to be present at and participate in such hearing. The time limit at this step may be extended by mutual agreement between the Agency/Department Head appointing authority and the employee or his/her representative. The Association may, in its own name, file a grievance alleging that the County has failed to provide it some organizational right which is established by a resolution or ordinance of the Board of Supervisors, by the County Charter, or by state law or by this Memorandum of Agreement as adopted by ordinance, provided that the enjoyment of such right is not made subject to the discretion of the department head or the County.

DEPARTMENTAL REVIEW AND ADJUSTMENT OF GRIEVANCES. The following is the procedure to be followed in the resolution of grievances for full-time employees. For less than full-time employees the procedure shall be the same as herein except that the time limits for filing written grievances, appeals and responses shall be ten (10) working days.: 1. An employee having a grievance shall first discuss it with his/her immediate supervisor and endeavor to work out a satisfactory solution in an informal manner with such supervisor. 2. If a satisfactory solution is not accomplished by informal discussion, the employee shall have the right to consult with and be assisted by a representative of his/her own choice in this and all succeeding steps of this subsection C. paragraph D. and may thereafter file a grievance in writing on the form designated by the Fire Department with his/her the immediate supervisor within seven (7) working days calendar days, excluding Saturdays, Sundays, and holidays, after the date of such informal discussion. Within seven (7) working days calendar days, Saturdays, Sundays, and holidays excluded, after the receipt of any written grievance, the immediate supervisor shall return a copy of the written grievance reply to the employee with his/her answer thereto grievance in writing. If the grievance is not resolved at this level, the employee shall have seven (7) working days calendar days, excluding Saturdays, Sundays, and holidays, from receipt of the answer within which to file an appeal to with the section headnext highest level of supervision. 3. The section head, or corresponding administrative level, supervisor at the next highest level of supervision shall have seven (7) working days after calendar days, from receipt of the written appeal appeal, excluding Saturdays, Sundays and holidays, in which to review and answer the grievance in writing. If the grievance is not resolved at this level, the employee or his/her representative shall have seven (7) working days calendar days, excluding Saturdays, Sundays, and holidays, from receipt of the answer within which to file an appeal with the division head, or corresponding administrative levelnext highest level of supervision as determined under paragraph M. of this section. 4. The division If the administrator at the next highest level of supervision is not the department head, or corresponding administrative level, that administrator shall have seven (7) working days after calendar days, excluding Saturdays, Sundays, and holidays, from receipt of the written appeal appeal, in which to review and answer the grievance in writing. Although no hearing is required at this step, the employee and his/her representative may be present at, and participate in, any such hearing as the division head administrator may conduct. If the grievance is not resolved at this level, the employee shall have seven (7) working days from receipt of the answer within which to file an appeal with the Agency/Department Head. 5. The Agency/Department Head shall have twenty-five (25) working days after receipt of the written appeal in which to review, hold hearings, and answer the grievance in writing. Unless waived by the mutual agreement of the employee or his/her representative and the Agency/Department Head, a hearing is required at this step and the employee and his/her representative shall have the right to be present at and participate in such hearing. The time limit at this step may be extended by mutual agreement between the Agency/Department Head and the employee or his/her representative.the

DEPARTMENTAL REVIEW AND ADJUSTMENT OF GRIEVANCES. The following is the procedure to be followed in the resolution of grievances for full-time employees. For less than full-time employees the procedure shall be the same as herein except that the time limits for filing written grievances, appeals and responses shall be ten (10) working days.: 1. An employee having a grievance shall first discuss it with his/her immediate supervisor and endeavor to work out a satisfactory solution in an informal manner with such supervisor. 2. If a satisfactory solution is not accomplished by informal discussion, the employee shall have the right to consult with and be assisted by a representative of his/her own choice in this and all succeeding steps of this subsection C. 18.C. (Departmental Review and Adjustment of Grievances) and may thereafter file a grievance in writing on the form designated by the Department with his/her the immediate supervisor within seven (7) working days calendar days, excluding Saturdays, Sundays, and holidays, after the date of such informal discussion. Within seven (7) working days calendar days, Saturdays, Sundays, and holidays excluded, after the receipt of any written grievance, the immediate supervisor shall return a copy of the written grievance reply to the employee with his/her answer thereto grievance in writing. If the grievance is not resolved at this level, the employee shall have seven (7) working days calendar days, excluding Saturdays, Sundays, and holidays, from receipt of the answer within which to file an appeal to with the section headnext highest level of supervision. 3. The section head, or corresponding administrative level, supervisor at the next highest level of supervision shall have seven (7) working days after calendar days, from receipt of the written appeal appeal, excluding Saturdays, Sundays and holidays, in which to review and answer the grievance in writing. If the grievance is not resolved at this level, the employee or his/her representative shall have seven (7) working days calendar days, excluding Saturdays, Sundays, and holidays, from receipt of the answer within which to file an appeal with the division head, or corresponding administrative levelnext highest level of supervision as determined under subsection 18.M. (Designation of Appeal Levels) of this Section. 4. The division headIf the administrator at the next highest level of supervision is not the Fire Chief, or corresponding administrative level, that administrator shall have seven (7) working days after calendar days, excluding Saturdays, Sundays, and holidays, from receipt of the written appeal appeal, in which to review and answer the grievance in writing. Although no hearing is required at this step, the employee and his/her representative may be present at, and participate in, any such hearing as the division head administrator may conduct. If the grievance is not resolved at this level, the employee shall have seven (7) working days calendar days, excluding Saturdays, Sundays, and holidays, from receipt of the answer within which to file an appeal with the Agency/Department HeadFire Chief. 5. The Agency/Department Head Fire Chief shall have twenty-five seven (257) working days after from receipt of the written appeal in which to review, hold hearings, and answer the grievance in writing. Unless waived by the mutual agreement of the employee or his/her representative and the Agency/Department HeadFire Chief, a hearing is required at this step and the employee employee, and his/her representative shall have the right to be present at at, and participate in in, such hearing. The time limit at this step may be extended by mutual agreement between the Agency/Department Head Fire Chief and the employee or his/her representative. The Union may in its own name file a grievance alleging that the County/Department has failed to provide it some organizational right which is established by written Department rules or by this MOU, provided that such right is not made subject to the discretion of the Fire Chief or County/Department. Such Union grievances shall be filed with the Fire Chief on the form designated by the County/Department and heard and determined pursuant to the provisions of the fifth (5th) step of the grievance procedure.

DEPARTMENTAL REVIEW AND ADJUSTMENT OF GRIEVANCES. The following is the procedure to be followed in the resolution of grievances for full-time employees. For less than full-time employees the procedure shall be the same as herein except that the time limits for filing written grievances, appeals and responses shall be ten (10) working days.: 1. An employee having a grievance shall first discuss it with his/her immediate supervisor and endeavor to work out a satisfactory solution in an informal manner with such supervisor. 2. If a satisfactory solution is not accomplished by informal discussion, the employee shall have the right to consult with and be assisted by a representative of his/her own choice in this and all succeeding steps of this subsection C. and may thereafter file a grievance in writing with his/her immediate supervisor within seven (7) working days after the date of such informal discussion. Within seven (7) working days after the receipt of any written grievance, the immediate supervisor shall return a copy of the written grievance to the employee with his/her answer thereto in writing. If the grievance is not resolved at this level, the employee shall have seven (7) working days from receipt of the answer within which to file an appeal to the section division head. If the employee chooses a representative other than the union representative, it shall be the responsibility of the employee to pay for the costs of such choice. 3. The section head, or corresponding administrative level, shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. If the grievance is not resolved at this level, the employee or his/her representative shall have seven (7) working days from receipt of the answer within which to file an appeal with the division head, or corresponding administrative level. 4. The division head, or corresponding administrative level, shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. Although no hearing is required at this step, the employee and his/her representative may be present at, at and participate in, in any such hearing as the division head may conduct. If the grievance is not resolved at this level, the employee shall have seven (7) working days from receipt of the answer within which to file an appeal with to the Agency/Department Head. 5. The Agency/Department Head shall have twenty-five (25) working days after receipt of the written appeal in which to review, hold hearings, and answer the grievance in writing. Unless waived by the mutual agreement of the employee or his/her representative and the Agency/Department Head, a hearing is required at this step and the employee and his/her representative shall have the right to be present at and participate in such hearing. The time limit at this step may be extended by mutual agreement between the Agency/Department Head and the employee or his/her representative.

DEPARTMENTAL REVIEW AND ADJUSTMENT OF GRIEVANCES. The following is the procedure to be followed in the resolution of grievances for full-time employees. For less than full-time employees the procedure shall be the same as herein except that the time limits for filing written grievances, appeals and responses shall be ten (10) working days.days.‌ 1. An employee having a grievance shall first discuss it with his/her their immediate supervisor and endeavor to work out a satisfactory solution in an informal manner with such supervisor. 2. If a satisfactory solution is not accomplished by informal discussion, the employee shall have the right to consult with and be assisted by a representative of his/her their own choice in this and all succeeding steps of this subsection C. 19.C. (Departmental Review and Adjustment of Grievances) and may thereafter file a grievance in writing with his/her their immediate supervisor within seven (7) working days after the date of such informal discussion. Within seven (7) working days after the receipt of any written grievance, the immediate supervisor shall return a copy of the written grievance to the employee with his/her their answer thereto in writing. If the grievance is not resolved at this level, the employee shall have seven (7) working days from receipt of the answer within which to file an appeal to the section head. 3. The section head, or corresponding administrative level, shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. If the grievance is not resolved at this level, the employee or his/her their representative shall have seven (7) working days from receipt of the answer within which to file an appeal with the division head, or corresponding administrative level. 4. The division head, or corresponding administrative level, shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. Although no hearing is required at this step, the employee and his/her their representative may be present at, and participate in, any such hearing as the division head may conduct. If the grievance is not resolved at this level, the employee shall have seven (7) working days from the receipt of the answer within which to file an appeal with the Agency/Department Head. 5. The Agency/Department Head shall have twenty-five (25) working days after receipt of the written appeal in which to review, hold hearings, and answer the grievance in writing. Unless waived by the mutual agreement of the employee or his/her their representative and the Agency/Department Head, a hearing is required at this step and the employee and his/her their representative shall have the right to be present at and participate in such hearing. The time limit at this step may be extended by mutual agreement between the Agency/Department Head and the employee or his/her their representative.

DEPARTMENTAL REVIEW AND ADJUSTMENT OF GRIEVANCES. The following is the procedure to be followed in the resolution of grievances for full-time employees. For less than full-time employees the procedure shall be the same as herein except that the time limits for filing written grievances, appeals and responses shall be ten (10) working calendar days. 1. An employee having a grievance shall first discuss it with his/her immediate supervisor and endeavor to work out a satisfactory solution in an informal manner with such supervisor. 2. If a satisfactory solution is not accomplished by informal discussion, the employee shall have the right to consult with with, and be assisted by by, a representative of his/her own choice in this and all succeeding steps of this subsection subparagraph C. and may thereafter file a grievance in writing with his/her immediate supervisor within seven (7) working days after the date of such informal discussion. Within seven (7) working days after the receipt of any written grievance, the immediate supervisor shall return a copy of the written grievance to the employee with his/her answer thereto in writing. If the grievance is not resolved at this level, the employee shall have seven (7) working days from receipt of the answer within which to file an appeal to the section head. 3. The section head, or corresponding administrative level, shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. If the grievance is not resolved at this level, the employee or his/her representative shall have seven (7) working days from receipt of the answer within which to file an appeal with the division head, or corresponding administrative level. 4. The division head, or corresponding administrative level, shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. Although no hearing is required at this step, the employee and his/her representative may be present at, and participate in, any such hearing as the division head may conduct. If the grievance is not resolved at this level, the employee shall have seven (7) working days from receipt of the answer within which to file an appeal with the Agency/Department Head. 5. The An Agency/Department Head shall have twenty-five (25) seven working days after receipt of the written appeal in which to review, hold hearings, and answer the grievance in writing. Unless waived by the mutual agreement of the employee or his/her representative and the Agency/Department Head, a hearing is required at this step step, and the employee and his/her representative shall have the right to be present at at, and participate in in, such hearing. The time limit limits at this step may be extended by mutual agreement between the Agency/Department Head and the employee or his/her representative.

DEPARTMENTAL REVIEW AND ADJUSTMENT OF GRIEVANCES. The following is the procedure to be followed in the resolution of grievances for full-time employees. For less than full-time employees the procedure shall be the same as herein except that the time limits for filing written grievances, appeals and responses shall be ten (10) working days.: 1. An employee having a grievance shall first discuss it with his/her immediate supervisor and endeavor to work out a satisfactory solution in an informal manner with such supervisor. 2. If a satisfactory solution is not accomplished by informal discussion, the employee shall have the right to consult with and be assisted by a representative of his/her own choice in this and all succeeding steps of this subsection C. paragraph D. and may thereafter file a grievance in writing on the form designated by the Fire Department with his/her the immediate supervisor within seven (7) working days calendar days, excluding Saturdays, Sundays, and holidays, after the date of such informal discussion. Within seven (7) working days calendar days, Saturdays, Sundays, and holidays excluded, after the receipt of any written grievance, the immediate supervisor shall return a copy of the written grievance reply to the employee with his/her answer thereto grievance in writing. If the grievance is not resolved at this level, the employee shall have seven (7) working days calendar days, excluding Saturdays, Sundays, and holidays, from receipt of the answer within which to file an appeal to with the section headnext highest level of supervision. 3. The section head, or corresponding administrative level, supervisor at the next highest level of supervision shall have seven (7) working days after calendar days, from receipt of the written appeal appeal, excluding Saturdays, Sundays and holidays, in which to review and answer the grievance in writing. If the grievance is not resolved at this level, the employee or his/her representative shall have seven (7) working days calendar days, excluding Saturdays, Sundays, and holidays, from receipt of the answer within which to file an appeal with the division head, or corresponding administrative levelnext highest level of supervision as determined under paragraph M. of this section. 4. The division If the administrator at the next highest level of supervision is not the department head, or corresponding administrative level, that administrator shall have seven (7) working days after calendar days, excluding Saturdays, Sundays, and holidays, from receipt of the written appeal appeal, in which to review and answer the grievance in writing. Although no hearing is required at this step, the employee and his/her representative may be present at, and participate in, any such hearing as the division head administrator may conduct. If the grievance is not resolved at this level, the employee shall have seven (7) working days calendar days, excluding Saturdays, Sundays, and holidays, from receipt of the answer within which to file an appeal with the Agency/Department Headdepartment head. 5. The Agency/Department Head department head shall have twenty-five (25) seven working days after from receipt of the written appeal in which to review, hold hearings, and answer the grievance in writing. Unless waived by the mutual agreement of the employee or his/her representative and the Agency/Department Headdepartment head, a hearing is required at this step and the employee employee, and his/her representative shall have the right to be present at at, and participate in in, such hearing. The time limit at this step may be extended by mutual agreement between the Agency/Department Head department head and the employee or his/her representative.. The Union may in its own name file a grievance alleging that the County/Department has failed to provide it some organizational right which is established by written Department rules or by this Memorandum of

DEPARTMENTAL REVIEW AND ADJUSTMENT OF GRIEVANCES. The following is the procedure to be followed in the resolution of grievances for full-time employees. For less than full-time employees the procedure shall be the same as herein except that the time limits for filing written grievances, appeals and responses shall be ten (10) working days.: 1. An employee having a grievance shall first discuss it with his/her immediate supervisor and endeavor to work out a satisfactory solution in an informal manner with such supervisor. 2. If a satisfactory solution is not accomplished by informal discussion, the employee shall have the right to consult with and be assisted by a representative of his/her own choice in this and all succeeding steps of this subsection C. and may thereafter file a grievance in writing with his/his or her immediate supervisor within seven (7) working days after the date of such informal discussion. Within seven (7) working days after the receipt of any written grievance, the immediate supervisor shall return a copy of the written grievance to the employee with his/her answer thereto in writing. If the grievance is not resolved at this level, the employee shall have seven (7) working days from receipt of the answer within which to file an appeal to the section division head. 3. The section head, or corresponding administrative level, shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. If the grievance is not resolved at this level, the employee or his/her representative shall have seven (7) working days from receipt of the answer within which to file an appeal with the division head, or corresponding administrative level. 4. The division head, or corresponding administrative level, shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. Although no hearing is required at this step, the employee and his/her representative may be present at, at and participate in, in any such hearing as the division head may conduct. If the grievance is not resolved at this level, the employee shall have seven (7) working days from receipt of the answer within which to file an appeal with to the Agency/Department Head. 54. The Agency/Department Head shall have twenty-five (25) seven working days after receipt of the written appeal in which to review, hold hearings, and answer the grievance in writing. Unless waived by the mutual agreement of the employee or his/her representative and the Agency/Department Head, a hearing is required at this step and the employee and his/her representative shall have the right to be present at and participate in such hearing. The time limit at this step may be extended by mutual agreement between the Agency/Department Head and the employee or his/her representative. The Union may, in its own name, file a grievance alleging that the County has failed to provide it some organizational right which is established by the Administrative Code Section 3.04.050, or by Sections 3, 4, 5 and 28 of this Memorandum of Understanding provided that the enjoyment of such right is not made subject to the discretion of the Agency/Department Head or the County.

DEPARTMENTAL REVIEW AND ADJUSTMENT OF GRIEVANCES. The following is the procedure to be followed in the resolution of grievances for full-time employees. For less than full-time employees the procedure shall be the same as herein except that the time limits for filing written grievances, appeals and responses shall be ten (10) working days.: 1. An employee having a grievance shall first discuss it with his/her immediate supervisor and endeavor to work out a satisfactory solution in an informal manner with such supervisor. 2. If a satisfactory solution is not accomplished by informal discussion, the employee shall have the right to consult with and be assisted by a representative of his/her own choice in this and all succeeding steps of this subsection C. and may thereafter file a grievance in writing with his/her immediate supervisor within seven (7) working days after the date of such informal discussion. Within seven (7) working days after the receipt of any written grievance, the immediate supervisor shall return a copy of the written grievance to the employee with his/her answer thereto in writing. If the grievance is not resolved at this level, the employee shall have seven (7) working days from receipt of the answer within which to file an appeal to the section division head. 3. The section head, or corresponding administrative level, shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. If the grievance is not resolved at this level, the employee or his/her representative shall have seven (7) working days from receipt of the answer within which to file an appeal with the division head, or corresponding administrative level. 4. The division head, or corresponding administrative level, shall have seven (7) working days after receipt of the written appeal in which to review and answer the grievance in writing. Although no hearing is required at this step, the employee and his/her representative may be present at, at and participate in, in any such hearing as the division head may conduct. If the grievance is not resolved at this level, the employee shall have seven (7) working days from receipt of the answer within which to file an appeal with to the Agency/Department Head. 5. The Agency/Department Head shall have twenty-five (25) working days after receipt of the written appeal in which to review, hold hearings, and answer the grievance in writing. Unless waived by the mutual agreement of the employee or his/her representative and the Agency/Department Head, a hearing is required at this step and the employee and his/her representative shall have the right to be present at and participate in such hearing. The time limit at this step may be extended by mutual agreement between the Agency/Department Head and the employee or his/her representative.