Common use of Disconnect Clause in Contracts

Disconnect. If you no longer want to use the IO feature, you can permanently remove the linked smart device(s) from your account. We may apply a discount to your electricity bill for enabling the IO feature. To be eligible for a discount off your monthly bill, you must have your smart device(s) linked/enabled for a full billing cycle. The discount value will be seen as a line item on your monthly billing statement if applied. The following actions/inaction by you will prevent any applicable discount: (1) Disabling for 24+ hours; (2) Disconnecting for 24+ hours; (3) Taking more than 5 Override actions within a billing cycle; or (4) Failing to re-authenticate your device(s) within 5 days following a notification from us.

Disconnect. If you no longer want to use the IO feature, you can permanently remove the linked smart device(s) device from your account. We may apply a discount to your electricity bill for enabling the IO feature. To be eligible for a discount off your monthly bill, you must have your smart device(s) linked/enabled for a full billing cycle. The discount value will be seen as a line item on your monthly billing statement if applied. The following actions/inaction by you will prevent any applicable discount: (1) Disabling for 24+ hours; (2) Disconnecting for 24+ hours; (3) Taking more than 5 Override actions Frequent Overrides within billing cycle; (4) Frequent Bump Charges within a billing cycle; or (45) Failing to re-authenticate your device(s) within 5 days following a notification from us.