Common use of Dispute Escalation Process Clause in Contracts

Dispute Escalation Process. If either party believes that the other party has failed to perform its obligations under a Project, it will notify the other party of the perceived deficiency. Upon receipt of notice the Project Managers will promptly discuss a corrective action plan in person or by telephone and will attempt in good faith to agree to a mutually acceptable corrective action plan. If the Project Managers cannot agree upon a corrective action plan within ten (10) days of receipt of notice, the issue will be escalated to senior management at the respective parties. The respective management representatives will immediately discuss the issue in person or by telephone and the parties will attempt in good faith to resolve the issue for a period of ten (10) days. If the issue is not resolved by mutual agreement within the second ten (10) day period, the parties may resort to remedies available in this Agreement or at law.

Appears in 2 contracts

Sources: CDP Agreement (Intermolecular Inc), CDP Agreement (Intermolecular Inc)

Dispute Escalation Process. If either party believes that the other party has failed to perform its obligations under a ProjectTask Order, it will notify the other party of the perceived deficiency. Upon receipt of notice notice, the Project Managers will promptly discuss a corrective action plan in person or by telephone and will attempt in good faith to agree to a mutually acceptable corrective action plan. If the Project Managers cannot agree upon a corrective action plan within ten (10) days of receipt of noticethe original notice date, the issue will be escalated to senior management at the respective parties. The respective management representatives will immediately discuss the issue in person or by telephone and the parties will attempt in good faith to resolve the issue for a period of ten (10) days. If the issue is not resolved by mutual agreement within the second ten (10) day period, the parties may resort to remedies available in this Agreement or at law.

Appears in 1 contract

Sources: Research Agreement (Intermolecular Inc)