Enterprise Support Services Resources Clause Samples

The 'Enterprise Support Services Resources' clause defines the types and scope of resources that will be made available to an organization as part of enterprise-level support services. Typically, this clause outlines the personnel, tools, documentation, and technical expertise that the service provider will provide to assist the client in managing and resolving issues. For example, it may specify access to dedicated support teams, priority response times, or specialized software utilities. The core function of this clause is to ensure that the client receives a clearly defined and adequate level of support resources, thereby minimizing downtime and enhancing operational reliability.
Enterprise Support Services Resources 

Related to Enterprise Support Services Resources

  • Support Services Rehabilitation, counselling and EAP’s. Support is strictly non- punitive, and can be accessed at anytime (self-identification of the need for help is strongly encouraged).

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Cloud Services Unless otherwise stated in the Agreement or in the Order, Company grants Customer a limited, non-transferable, non-sublicenseable, non-exclusive, worldwide license to access and use the Number of Units of Cloud Services during the Term solely for internal business purposes in accordance with the applicable license restrictions stated in the Business Unit Terms, Order, and Documentation. Additional Cloud Service Terms are stated at ▇▇▇▇▇://▇▇▇▇▇.▇▇▇▇▇.▇▇▇/#cloud-services, which are incorporated by reference.