ERROR RESOLUTION, CANCELLATIONS AND REFUNDS Clause Samples
The ERROR RESOLUTION, CANCELLATIONS AND REFUNDS clause outlines the procedures for addressing mistakes, handling order cancellations, and processing refunds within an agreement. It typically specifies the steps a party must take to report an error, the timeframe for requesting a cancellation, and the conditions under which a refund will be issued, such as returning goods or providing proof of error. This clause ensures that both parties have a clear process for resolving disputes related to errors or dissatisfaction, thereby minimizing confusion and protecting the interests of both sides.
ERROR RESOLUTION, CANCELLATIONS AND REFUNDS. 9.1 Error Resolution. Please let us know at any time if you have any problems with the Service. If you think there has been an error or a problem with your money transfer, you must contact us within 180 days of the date we promised to you that funds would be made available to your Recipient. We will not seek to hold you liable for any unauthorised use of your Profile by any person provided that we are satisfied that you have not acted fraudulently. Please notify us without undue delay of any unauthorised or incorrectly executed Transactions and/or any other loss, theft or misappropriation related to the use of our Services. You must contact us in any event no later than 13 months after the date your Transaction was executed. If you do not promptly notify us within this timeframe, we may not be able to assist you, nor issue of refund. You can contact us using the contact information in section 16.1 or via the email address ▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇.
9.2 Refund before your Transaction is completed. You can cancel a valid Transaction at any time prior to its completion. Completion means that your Recipient claimed the money you sent (such as through cash pick-up, home delivery, or if the funds had been credited to the Recipient’s bank account or mobile wallet). Upon receiving your request to cancel a Transaction we may confirm with our Service Providers to determine if the Transaction was cancelled prior to issuing you with a refund. The Transaction Amount will not be refunded after completion. There are also other terms governing how we may make a refund to you which are set out in section 4.
ERROR RESOLUTION, CANCELLATIONS AND REFUNDS. 9.1 Error Resolution. Please let us know at any time if you have any problems with the Service. We will not seek to hold you liable for any unauthorised use of your Profile by any person provided that we are satisfied that you have not acted fraudulently. Please notify us without undue delay of any unauthorised or incorrectly executed Transactions
9.2 Refund before your Transaction is completed. You can cancel a valid Transaction at any time prior to its completion, by calling us at +▇▇ ▇▇▇ ▇▇▇ ▇▇▇; sending us an email to ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇ writing us at Remitly Europe Limited, attn.: Error Resolution WeWork, Charlemont Exchange, Charlemont Street, Dublin 2, ▇▇▇▇ ▇▇▇, ▇▇▇▇▇▇▇. Completion means that your Recipient claimed the money you sent (such as through cash pick-up, home delivery, or if the funds had been credited to the Recipient’s bank account or mobile wallet). We will communicate with you in English to comply with this provision. Completion means that your Recipient claimed the money you sent (such as through cash pick-up or if the funds had been credited to the Recipient's bank account). The Transaction Amount will not be refunded after completion.
ERROR RESOLUTION, CANCELLATIONS AND REFUNDS. 9.1 Error Resolution. Please let us know at any time if you have any problems with the Service. We will not seek to hold you liable for any unauthorised use of your Profile by any person provided that we are satisfied that you have not acted fraudulently. Please notify us without undue delay of any unauthorised or incorrectly executed Transactions
9.2 Refund before your Transaction is completed. You can cancel a valid Transaction at any time prior to its completion. Completion means that your Recipient claimed the money you sent (such as through cash pick-up, delivery or if the funds had been credited to the Recipient’s bank account). Upon receiving your request to cancel a Transaction we may confirm with our Service Providers to determine if the Transaction was cancelled prior to issuing you with a refund. The Transaction Amount will not be refunded after completion.
ERROR RESOLUTION, CANCELLATIONS AND REFUNDS. 9.1 Error Resolution. Please let us know at any time if you have any problems with the Service. If you think there has been an error or a problem with your money transfer, you must contact us within 180 days of the date we promised to you that funds would be made available to your Recipient. We will not seek to hold you liable for any unauthorised use of your Profile by any person provided that we are satisfied that you have not acted fraudulently. Please notify us without undue delay of any unauthorised
9.2 Refund before your Transaction is completed. You can cancel a valid Transaction at any time prior to its completion, by calling us at [PHONE NUMBER]; sending us an email to ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇ writing us at Remitly Europe Limited, attn.: Error Resolution WeWork, Charlemont Exchange, Charlemont Street, Dublin 2, D02V ▇▇▇, ▇▇▇▇▇▇▇. Completion means that your Recipient claimed the money you sent (such as through cash pick-up, home delivery, or if the funds had been credited to the Recipient’s bank account or mobile wallet). We will communicate with you in English to comply with this provision. Completion means that your Recipient claimed the money you sent (such as through cash pick-up or if the funds had been credited to the Recipient's bank account). The Transaction Amount will not be refunded after completion.
ERROR RESOLUTION, CANCELLATIONS AND REFUNDS. 9.1 Error Resolution. Please let us know at any time if you have any problems with the Service If you think there has been an error or a problem with your money transfer, you must contact us within 180 days of the date we promised to you that funds would be made available to your Recipient. We will not seek to hold you liable for any unauthorised use of your Profile by any person provided that we are satisfied that you have not acted fraudulently. Please notify us without undue delay of any unauthorised or incorrectly executed Transactions and/or any other loss, theft or misappropriation related to the use of our Services. You must contact us in any event no later than 13 months after the date your Transaction was executed. If you do not promptly notify us within this timeframe, we are not required to assist you, nor issue a refund, and, even if we did so voluntarily,
9.2 Refund before your Transaction is completed. You can cancel a valid Transaction at any time prior to its completion. Completion means that your Recipient claimed the money you sent (such as through cash pick-up, home delivery, or if the funds had been credited to the Recipient’s bank account or
ERROR RESOLUTION, CANCELLATIONS AND REFUNDS. 9.1 Error Resolution. Let us know at any time if you have any problems with the Service. In particular, please notify us as soon as possible of any unauthorised or incorrectly executed Transactions. You must contact us within 180 days of the date we notified you that funds would be made available to the Recipient. If you do not promptly notify us, we may not be able to assist you, nor issue a refund. You can contact us using the contact information in section 16.1. For more information about error resolution [click here](▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇.▇▇▇/home/errors)
9.2 Refund before your Transaction is completed. You can cancel a valid Transaction at any time prior to its completion. Completion means that your Recipient claimed the money you sent (such as through cash pick-up, home delivery, or if the funds had been credited to the Recipient's bank account). Upon receiving your request to cancel a Transaction, we may confirm with our Service Providers to determine if the Transaction was cancelled prior to issuing you with a refund. The Transaction Amount will not be refunded after completion. There are also other terms governing how we may make a refund to you which are set out in section 4.
ERROR RESOLUTION, CANCELLATIONS AND REFUNDS. 9.1 Error Resolution. Please let us know at any time if you have any problems with the Service. We will not seek to hold you liable for any unauthorised use of your Profile by any person provided that we are satisfied that you have not acted fraudulently. Please notify us without undue delay of any unauthorised or incorrectly executed Transactions and/or any other loss, theft or misappropriation related to the use of our Services. You must contact us in any event no later than 13 months after the date your Transaction was executed. If you do not promptly notify us within this timeframe, we may not be able to assist you, nor issue of refund. You can contact us using the contact information in section 16.1 or via the email address [▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇] (mailto:▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇).
9.2 Refund before your Transaction is completed. You can cancel a valid Transaction at any time prior to its completion, by calling us at +▇▇▇▇▇▇▇▇▇▇; contacting us [online] (▇▇▇▇://▇▇▇▇.▇▇▇▇▇▇▇.▇▇▇/s/contact), or writing us at Remitly Europe Limited, attn.: Error Resolution Ground Floor, ▇ ▇▇▇▇▇▇ ▇▇▇▇, Ballintemple, Cork, ▇▇▇ ▇▇▇▇, Ireland. Completion means that your Recipient claimed the money you sent (such as through cash pick-up, home delivery, or if the funds had been credited to the Recipient’s bank account or mobile wallet). We will communicate with you in English to comply with this provision. Completion means that your Recipient claimed the money you sent (such as through cash pick-up or if the funds had been credited to the Recipient's bank account). The Transaction Amount will not be refunded after completion.
ERROR RESOLUTION, CANCELLATIONS AND REFUNDS. 9.1 Error Resolution
9.2 Refund before Transaction completion
ERROR RESOLUTION, CANCELLATIONS AND REFUNDS t.1 Error Resolution. Please let us know at any time if you have any problems with the Service. If you think there has been an error or a problem with your money transfer, you must contact us within 180 days of the date we promised to you that funds would be made available to your Recipient. We will not seek to hold you liable for any unauthorised use of your Profile by any person provided that we are reasonably satisfied that you have not acted fraudulently. Please notify us without
t.2 Refund before your Transaction is completed. You can cancel a valid Transaction at any time prior to its completion. Completion means that your Recipient claimed the money you sent (such as through cash pick-up, home delivery, or if the funds had been credited to the Recipient’s bank account or mobile wallet). Upon receiving your request to cancel a Transaction we may confirm with our Service Providers to determine if the Transaction was cancelled prior to issuing you with a refund. The Transaction Amount will not be refunded after completion. There are also other terms governing how we may make a refund to you which are set out in section 4.
ERROR RESOLUTION, CANCELLATIONS AND REFUNDS. 9.1 Error Resolution. Please let us know at any time if you have any problems with the Service. If you think there has been an error or a problem with your money transfer, you must contact us within 180 days of the date we promised to you that funds would be made available to your Recipient. We will not seek to hold you liable for any unauthorised use of your Profile by any person provided that we are satisfied that you have not acted fraudulently. Please notify us without undue delay of any unauthorised
9.2 Refund before your Transaction is completed. You can cancel a valid Transaction at any time prior to its completion, by calling us at [PHONE NUMBER]; sending us an email to ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇ writing us at Remitly Europe Limited, attn.: Error Resolution WeWork, Charlemont Exchange, ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇, ▇▇▇▇ ▇▇▇, ▇▇▇▇▇▇▇. Completion means that your Recipient claimed the money you sent (such as through cash pick-up, home delivery, or if the funds had been credited to the Recipient’s bank account or mobile wallet). We will communicate with you in English to comply with this provision. Completion means that your Recipient claimed the money you sent (such as through cash pick-up or if the funds had been credited to the Recipient's bank account). The Transaction Amount will not be refunded after completion.