Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. • Tell us your name and Account number (if any). • Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount of the suspected error. We must hear from you no later than 60 days after we send the FIRST statement on which the problem or error appeared. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. We will correct any error promptly. If we need more time to investigate the complaint, we may take up to 45 days (90 days if the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use of the funds in question during our investigation. If we decide that there was no error, we will send you a written explanation within three business days after we finish our investigation. You may ask for copies of the documents that we used in our investigation.
Appears in 3 contracts
Sources: Disclosures and Deposit Account Agreement, Deposit Account Agreement, Deposit Account Agreement
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number.
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 days if to investigate the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use of the funds in question during our investigationdiscrepancy. If we We take more than 10 days to investigate a problem, We will re-credit the account holder’s account within 10 business days for the amount. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation.
Appears in 3 contracts
Sources: Bennington Card Terms & Conditions, Bennington Card Terms & Conditions, Bennington Card Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell us your name and Account number (if any). • Describe , please contact Us as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis Agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying Us You must:
a. Include the account holder name and account number;
b. Describe the transaction in question and explain as clearly as possible the discrepancy; and
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you account holder’s account within 10 business days for the amount of the discrepancy so that the account holder will have use of the funds in question value during our the time it takes Us to complete Our investigation. If we the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation.. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: SJU Hawk Card Service Center PO Box 1305 Doylestown, PA 18901-0117 Or emailed to:
Appears in 2 contracts
Sources: Hawk Cash Terms & Conditions, Hawk Cash Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account holder’s account within 10 business days for the amount of the funds If the account holder is asked to put the discrepancy in question during our investigationwriting and We do not receive it within 10 business days, We may not re-credit the account. If we We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation.
Appears in 2 contracts
Sources: Rattler Bucks Terms & Conditions, McDaniel Bucks Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transferafter We hear from You, we will respond within 20 days. We and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 days if to investigate the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use of the funds in question during our investigationdiscrepancy. If we We take more than 10 days to investigate a problem, We will re-credit the account holder’s account within 10 business days for the amount. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may choose not re-credit the account. If We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: email ▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇
Appears in 2 contracts
Sources: HCC Campus Card Terms & Conditions, HCC Campus Card Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as You can using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyan account holder makes an oral request, we We may require that you the account holder send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose tell You the results of the Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we We need more time to investigate the complainttime, we We may take up to 45 days (90 to investigate the discrepancy. If We decide to do this, We will re-credit the account holder’s account within 10 business days if for the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. Howeveramount of the discrepancy, you so that the account holder will have use of the funds in question value during our the time it takes us to complete Our investigation. If we the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation.
Appears in 2 contracts
Sources: Falconcard Terms & Conditions, C Cash Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account holder’s account within 10 business days for the amount of the funds If the account holder is asked to put the discrepancy in question during our investigationwriting and We do not receive it within 10 business days, We may not re-credit the account. If we We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation.. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: SUNY ▇▇▇▇▇▇ Community College Department to Approve Contact information
Appears in 2 contracts
Sources: Buzz Bucks Terms & Conditions, Buzz Bucks Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your statement or receipt there is wrong an error with Your account or if you You need more information about a transfer listed transaction on Your account, please contact Student Financial Services as soon as possible using the statement or receipt. • Tell us your name and Account number (if any). • Describe information in the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send the FIRST statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain the discrepancy as clearly as possible.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. .
a. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the attempt to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need .
b. There may be instances that require more time to investigate the complaintresearch. In that case, we We may take up to 45 days (90 to investigate the claim.
c. If We take more than 10 days if to investigate, We will credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account within 10 business days for the amount of the funds in question during our investigationdisputed transaction(s). If we the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not credit the account. If We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our investigation. You may ask for copies of the documents that we used in our the investigation.
Appears in 2 contracts
Sources: Bluejay Bucks Terms & Conditions, Bluejay Bucks Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 sixty (60) days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number.
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 ten (10) business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error make best efforts to complete Our investigation within 10 ten (10) business days of your complaint after We hear from You and begin an investigation of the transaction(s). In most cases, we will disclose the results of the investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. We will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 forty-five (45) days to investigate the discrepancy. If We take more than 10 days to investigate a problem, We will re-credit the account holder’s account within ten (90 10) business days if for the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use amount of the funds in question during our investigationdiscrepancy. If we the account holder is asked to put the discrepancy in writing and We do not receive it within ten (10) business days, We may not re-credit the account. If We decide that there was no error, we We will send you You a written explanation within three (3) business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation.
Appears in 1 contract
Sources: Csun Dining Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell us your name and Account number (if any). • Describe , please contact the error or the transfer you are unsure about, and explain cafeteria staff as clearly soon as you can why you believe it is an error or why you need more information. • Tell us the dollar amount of the suspected errorYou can. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying the cafeteria You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyan account holder makes an oral request, we We may require that you the account holder send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose tell You the results of the Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we We need more time to investigate the complainttime, we We may take up to 45 days (90 to investigate the discrepancy. If We decide to do this, We will re-credit the account holder’s account within 10 business days if for the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. Howeveramount of the discrepancy, you so that the account holder will have use of the funds in question value during our the time it takes us to complete Our investigation. If we the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation.
Appears in 1 contract
Sources: MSM Meal Plan Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. Howeveraccountholder’s account within 10 business days for the amount of the discrepancy, you so that the account holder will have use of the funds in question value during our the time it takes us to complete Our investigation. If we the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, we We will send you You a written explanation within three ten business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation.
Appears in 1 contract
Sources: Blue & Gold Card Account Agreement
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account holder’s account within 10 business days for the amount of the funds If the account holder is asked to put the discrepancy in question during our investigationwriting and We do not receive it within 10 business days, We may not re-credit the account. If we We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation.. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Benedictine University Dining Department to Approve Contact information
Appears in 1 contract
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 30 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 days if to investigate the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use of the funds in question during our investigationdiscrepancy. If we We take more than 10 days to investigate a problem, We will re-credit the account holder’s account within 10 business days for the amount. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of email request. Refund requests must be submitted in writing to the Manor Card Service Center by emailing ▇▇▇▇▇▇▇▇▇@▇▇▇▇▇.▇▇▇.
Appears in 1 contract
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as You can using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyan account holder makes an oral request, we We may require that you the account holder send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose tell You the results of the Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we We need more time to investigate the complainttime, we We may take up to 45 days (90 to investigate the discrepancy. If We decide to do this, We will re-credit the account holder’s account within 10 business days if for the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. Howeveramount of the discrepancy, you so that the account holder will have use of the funds in question value during our the time it takes us to complete Our investigation. If we the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of email request. Refund requests must be submitted by email to ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇.
Appears in 1 contract
Sources: Keykard Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as You can using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyan account holder makes an oral request, we We may require that you the account holder send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose tell You the results of the Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we We need more time to investigate the complainttime, we We may take up to 45 days (90 to investigate the discrepancy. If We decide to do this, We will re-credit the account holder’s account within 10 business days if for the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. Howeveramount of the discrepancy, you so that the account holder will have use of the funds in question value during our the time it takes us to complete Our investigation. If we the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of email request. Refund requests must be submitted by emailing ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.
Appears in 1 contract
Sources: Big Red Account Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account holder’s account within 10 business days for the amount of the funds If the account holder is asked to put the discrepancy in question during our investigationwriting and We do not receive it within 10 business days, We may not re-credit the account. If we We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation.. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: ▇▇▇▇▇▇▇ Peace University Department to Approve Contact information
Appears in 1 contract
Sources: Pacer Card Account Agreement
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible thediscrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account holder’s account within 10 business days for the amount of the funds If the account holder is asked to put the discrepancy in question during our investigationwriting and We do not receive it within 10 business days, We may not re-credit the account. If we We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation.
Appears in 1 contract
Sources: Rattler Bucks Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account holder’s account within 10 business days for the amount of the funds If the account holder is asked to put the discrepancy in question during our investigationwriting and We do not receive it within 10 business days, We may not re-credit the account. If we We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation.. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: USA Residential Program Department to Approve Contact information
Appears in 1 contract
Sources: Usa Campus Cash Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account holder’s account within 10 business days for the amount of the funds If the account holder is asked to put the discrepancy in question during our investigationwriting and We do not receive it within 10 business days, We may not re-credit the account. If we We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation.. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Chatham Hall Business Office ▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇ (▇▇▇)▇▇▇-▇▇▇▇
Appears in 1 contract
Sources: Turtle Bucks Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if If you think your statement or receipt is wrong or if you need more information about a transfer transaction listed on the your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you no later than 60 days after we send made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us you must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallymake an oral request, we may require that you to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, after we will respond within 20 days. We hear from you and will correct any error promptly. If we need more time to investigate the complaintHowever, we may take up to 45 days (90 to investigate the discrepancy. If we take more than 10 days if to investigate a problem, we will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account holder’s account within 10 business days for the amount of the funds If the account holder is asked to put the discrepancy in question during our investigationwriting and we do not receive it within 10 business days, we may not re-credit the account. If we decide that there was no error, we will send you a written explanation within three business days after we finish our investigation. You may ask for copies of the documents that we used in our the investigation.. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Franklin & ▇▇▇▇▇▇▇▇ College Department to Approve Contact information
Appears in 1 contract
Sources: Ben’s Bucks Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if If you think your statement or receipt is wrong or if you need more information about a transfer transaction listed on the your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you no later than 60 days after we send made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us you must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account holder’s account within 10 business days for the amount of the funds If the account holder is asked to put the discrepancy in question during our investigationwriting and We do not receive it within 10 business days, We may not re-credit the account. If we We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of email request. Refund requests must be submitted in writing to the FL Poly ID Card Service Center provider by emailing ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.
Appears in 1 contract
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account holder’s account within 10 business days for the amount of the funds If the account holder is asked to put the discrepancy in question during our investigationwriting and We do not receive it within 10 business days, We may not re-credit the account. If we We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation.. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Young ▇▇▇▇▇▇ College Department to Approve Contact information
Appears in 1 contract
Sources: Yhc One Card Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account holder’s account within 10 business days for the amount of the funds If the account holder is asked to put the discrepancy in question during our investigationwriting and We do not receive it within 10 business days, We may not re-credit the account. If we We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation.. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: ▇▇▇▇▇ Student Living Department to Approve Contact information
Appears in 1 contract
Sources: Terms and Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account holder’s account within 10 business days for the amount of the funds If the account holder is asked to put the discrepancy in question during our investigationwriting and We do not receive it within 10 business days, We may not re-credit the account. If we We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation.. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Spalding University Department to Approve Contact information
Appears in 1 contract
Sources: Eagle Card Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account holder’s account within 10 business days for the amount of the funds If the account holder is asked to put the discrepancy in question during our investigation. writing and We do not receive it within 10 business days, We may not re-credit the account. If we We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation.
Appears in 1 contract
Sources: Terms and Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if If you think your statement or receipt is wrong or if you need more information about a transfer transaction listed on the your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe the error or the transfer you are unsure about, and explain as clearly soon as you can why you believe it is an error or why you need more information. • Tell us using the dollar amount information in the Contact section of the suspected errorthis agreement. We must hear from you no later than 60 days after we send made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us you must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyan account holder makes an oral request, we may require that you the account holder send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that tell you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, after we will respond within 20 days. We hear from you and will correct any error promptly. If we need more time to investigate the complainttime, we may take up to 45 days (90 to investigate the discrepancy. If we decide to do this, we will re- credit the account holder’s account within 10 business days if for the transfer involved a point-of-sale transaction or a foreign initiated transfer) amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete our investigation. However, you will have use of If the funds account holder is asked to put the discrepancy in question during our investigation. If writing and we decide that there was no errordo not receive it within 10 business days, we will send you a written explanation within three business days after we finish our investigation. You may ask for copies of not re-credit the documents that we used in our investigationaccount.
Appears in 1 contract
Sources: Campus Cash Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if If you think there is an error with your statement or receipt is wrong account or if you need more information about a transfer listed transaction on your account, please contact Student Accounts as soon as possible using the statement or receipt. • Tell us your name and Account number (if any). • Describe information in the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you no later than 60 days after we send the FIRST statement on which the problem or error appeared. When calling or notifying us you must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain the discrepancy as clearly as possible.
c. Indicate the dollar amount of the transaction. If you tell us orallymake an oral request, we may require that you to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. .
a. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the attempt to complete our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, after we will respond within 20 days. We hear from you and will correct any error promptly. If we need .
b. There may be instances that require more time to investigate the complaintresearch. In that case, we may take up to 45 days (90 to investigate the claim.
c. If we take more than 10 days if to investigate, We will credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account within 10 business days for the amount of the funds disputed transaction(s). If the account holder is asked to put the discrepancy in question during our investigationwriting and We do not receive it within 10 business days, We may not credit the account. If we decide that there was no error, we will send you a written explanation within three business days after we finish our investigation. You may ask for copies of the documents that we used in our the investigation.
Appears in 1 contract
Sources: Cardinal Cash Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy including the date and location of the transaction
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 days if to investigate the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use of the funds in question during our investigationdiscrepancy. If we We take more than 10 days to investigate a problem, We will re-credit the account holder’s account within 10 business days for the amount. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.
Appears in 1 contract
Sources: Briton Bucks Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if If you think your statement or receipt is wrong or if you need more information about a transfer transaction listed on the your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe the error or the transfer you are unsure about, and explain as clearly soon as you can why you believe it is an error or why you need more information. • Tell us using the dollar amount information in the Contact section of the suspected errorthis agreement. We must hear from you no later than 60 days after we send made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us you must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyan account holder makes an oral request, we may require that you the account holder send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that tell you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, after we will respond within 20 days. We hear from you and will correct any error promptly. If we need more time to investigate the complainttime, we may take up to 45 days (90 to investigate the discrepancy. If we decide to do this, we will re- credit the account holder’s account within 10 business days if for the transfer involved a point-of-sale transaction or a foreign initiated transfer) amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete our investigation. HoweverIf the account holder is asked to put the discrepancy in writing and we do not receive it within 10 business days, you will have use of we may not re-credit the funds in question during our investigationaccount. If we decide that there was no error, we will send you a written explanation within three business days after we finish our investigation. You may ask for copies of the documents that we used in our the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be emailed to ▇▇▇▇▇▇▇@▇▇▇▇▇.▇▇▇.
Appears in 1 contract
Sources: Campus Cash Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as You can using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyan account holder makes an oral request, we We may require that you the account holder send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose tell You the results of the Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we We need more time to investigate the complainttime, we We may take up to 45 days (90 to investigate the discrepancy. If We decide to do this, We will re-credit the account holder’s account within 10 business days if for the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. Howeveramount of the discrepancy, you so that the account holder will have use of the funds in question value during our the time it takes us to complete Our investigation. If we the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be emailed to u- ▇▇▇▇@▇▇▇▇▇.▇▇▇.
Appears in 1 contract
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account holder’s account within 10 business days for the amount of the funds in question during our investigationquestioned item. If we the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be emailed to the TNU Campus Card Service Center at ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇.
Appears in 1 contract
Sources: Boone Bucks Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account holder’s account within 10 business days for the amount of the funds If the account holder is asked to put the discrepancy in question during our investigationwriting and We do not receive it within 10 business days, We may not re-credit the account. If we We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of email request. Refund requests must be submitted in writing to the Lion Card Service Center by emailing ▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.
Appears in 1 contract
Sources: Lion Cash Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account holder’s account within 10 business days for the amount of the funds If the account holder is asked to put the discrepancy in question during our investigationwriting and We do not receive it within 10 business days, We may not re-credit the account. If we We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation. Funds posted to your Dining Account are not refundable.
Appears in 1 contract
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account holder’s account within 10 business days for the amount of the funds If the account holder is asked to put the discrepancy in question during our investigationwriting and We do not receive it within 10 business days, We may not re-credit the account. If we We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of email request. Refund requests must be submitted in writing to the TABORBUCKS Service Center by emailing ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.
Appears in 1 contract
Sources: Taborbucks Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as You can using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you no later than 60 days after we send made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us you must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyan account holder makes an oral request, we may require that you the account holder send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that tell you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, after we will respond within 20 days. We hear from you and will correct any error promptly. If we need more time to investigate the complainttime, we may take up to 45 days (90 to investigate the discrepancy. If we decide to do this, we will re-credit the account holder’s account within 10 business days if for the transfer involved a point-of-sale transaction or a foreign initiated transfer) amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete our investigation. HoweverIf the account holder is asked to put the discrepancy in writing and we do not receive it within 10 business days, you will have use of we may not re-credit the funds in question during our investigationaccount. If we decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation.
Appears in 1 contract
Sources: Dining Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account holder’s account within 10 business days for the amount of the funds If the account holder is asked to put the discrepancy in question during our investigationwriting and We do not receive it within 10 business days, We may not re-credit the account. If we We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation.
Appears in 1 contract
Sources: Market Money Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account holder’s account within 10 business days for the amount of the funds If the account holder is asked to put the discrepancy in question during our investigationwriting and We do not receive it within 10 business days, We may not re-credit the account. If we We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇.▇▇▇
Appears in 1 contract
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account holder’s account within 10 business days for the amount of the funds in question during our investigationdiscrepancy. If we the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇.
Appears in 1 contract
Sources: Rhino Bucks Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number.
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the reported discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account holder’s account within 10 business days for the amount of the funds discrepancy in question during our investigationquestion. If we the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation.
Appears in 1 contract
Sources: Matador Money Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number.
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account holder’s account within 10 business days for the amount of the funds in question during our investigationtransaction. If we the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: New England Conservatory Business Office; ▇▇▇ ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇; ▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇; Phone: ▇▇▇-▇▇▇-▇▇▇▇.
Appears in 1 contract
Sources: Cold Cash Terms & Conditions
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed at the end of this disclosure, as soon as you can, if you If You think your Your statement or receipt is wrong or if you You need more information about a transfer transaction listed on the Your statement or receipt. • Tell , please contact us your name and Account number (if any). • Describe as soon as possible using the error or information in the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount Contact section of the suspected errorthis agreement. We must hear from you You no later than 60 days after we send We made available the FIRST First electronic statement on which the problem or error appeared. When calling or notifying us You must:
a. Include the account holder name and account number
b. Describe the transaction in question and explain as clearly as possible the discrepancy.
c. Indicate the dollar amount of the transaction. If you tell us orallyYou make an oral request, we We may require that you You to send us your complaint or the question in writing within 10 business days. Failure to provide your complaint in writing may result in a delay in provisional credit and/or our investigation. We will provide provisional credit for the amount that you think is in error within 10 business days of your complaint and begin an investigation of the transaction(s). In most cases, we will disclose the results of the make best efforts to complete Our investigation within 10 business days of your complaint. If the transfer involved a point-of-sale transaction or a foreign initiated transfer, we will respond within 20 days. after We hear from You and will correct any error promptly. If we need more time to investigate the complaintHowever, we We may take up to 45 days (90 to investigate the discrepancy. If We take more than 10 days if to investigate a problem, We will re-credit the transfer involved a point-of-sale transaction or a foreign initiated transfer) to complete our investigation. However, you will have use account holder’s account within 10 business days for the amount of the funds If the account holder is asked to put the discrepancy in question during our investigationwriting and We do not receive it within 10 business days, We may not re-credit the account. If we We decide that there was no error, we We will send you You a written explanation within three business days after we We finish our Our investigation. You may ask for copies of the documents that we used in our the investigation.. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: ▇▇▇▇▇▇▇ University, Inc. Department to Approve Contact information
Appears in 1 contract
Sources: Dining Dollars Terms & Conditions