Common use of Error Resolution Clause in Contracts

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes an oral request, We may require that the account holder send the question in writing within 10 business days. We will tell You the results of Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more time, We may take up to 45 days to investigate the discrepancy. If We decide to do this, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation.

Appears in 2 contracts

Sources: Falconcard Terms & Conditions, C Cash Terms & Conditions

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancythediscrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation.

Appears in 1 contract

Sources: Rattler Bucks Terms & Conditions

Error Resolution. If You you think Your your statement or receipt is wrong or if You you need more information about a transaction listed on Your your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You you no later than 60 days after We we made available the First electronic statement on which the problem or error appeared. When calling or notifying us You you must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of email request. Refund requests must be submitted in writing to the FL Poly ID Card Service Center provider by emailing ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.

Appears in 1 contract

Sources: Fl Poly Bucks Account Terms and Conditions

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number. b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the reported discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigationdiscrepancy in question. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation.

Appears in 1 contract

Sources: Matador Money Terms & Conditions

Error Resolution. If You you think Your your statement or receipt is wrong or if You you need more information about a transaction listed on Your your statement or receipt, please contact us as soon as You you can using the information in the Contact section of this agreement. We must hear from You you no later than 60 days after We we made available the First electronic statement on which the problem or error appeared. When calling or notifying us You you must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes an oral request, We we may require that the account holder send the question in writing within 10 business days. We will tell You you the results of Our our investigation within 10 business days after We we hear from You you and will correct any error promptly. If We we need more time, We we may take up to 45 days to investigate the discrepancy. If We we decide to do this, We we will re-re- credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our our investigation. If the account holder is asked to put the discrepancy in writing and We we do not receive it within 10 business days, We we may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation.

Appears in 1 contract

Sources: Campus Cash Terms & Conditions

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of email request. Refund requests must be submitted in writing to the TABORBUCKS Service Center by emailing ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.

Appears in 1 contract

Sources: Taborbucks Terms & Conditions

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can using the information in the Contact section of this agreement. We must hear from You you no later than 60 days after We we made available the First electronic statement on which the problem or error appeared. When calling or notifying us You you must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes an oral request, We we may require that the account holder send the question in writing within 10 business days. We will tell You you the results of Our our investigation within 10 business days after We we hear from You you and will correct any error promptly. If We we need more time, We we may take up to 45 days to investigate the discrepancy. If We we decide to do this, We we will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our our investigation. If the account holder is asked to put the discrepancy in writing and We we do not receive it within 10 business days, We we may not re-credit the account. If We we decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation.

Appears in 1 contract

Sources: Dining Terms & Conditions

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation.. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: ▇▇▇▇▇▇▇ University, Inc. Department to Approve Contact information

Appears in 1 contract

Sources: Dining Dollars Terms & Conditions

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes an oral request, We may require that the account holder send the question in writing within 10 business days. We will tell You the results of Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more time, We may take up to 45 days to investigate the discrepancy. If We decide to do this, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to Campus Card Service Center by emailing ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇.▇▇▇.

Appears in 1 contract

Sources: Fenway Cash Terms & Conditions

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy.discrepancy including the date and location of the transaction c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigationamount. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.

Appears in 1 contract

Sources: Briton Bucks Terms & Conditions

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation.. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: USA Residential Program Department to Approve Contact information

Appears in 1 contract

Sources: Usa Campus Cash Terms & Conditions

Error Resolution. If You you think Your your statement or receipt is wrong or if You you need more information about a transaction listed on Your your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You you no later than 60 days after We we made available the First electronic statement on which the problem or error appeared. When calling or notifying us You you must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes you make an oral request, We we may require that the account holder you to send the question in writing within 10 business days. We will tell You the results of Our make best efforts to complete our investigation within 10 business days after We we hear from You you and will correct any error promptly. If We need more timeHowever, We we may take up to 45 days to investigate the discrepancy. If We decide we take more than 10 days to do thisinvestigate a problem, We we will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We we do not receive it within 10 business days, We we may not re-credit the account. If We we decide that there was no error, We we will send You you a written explanation within three business days after We we finish Our our investigation. You may ask for copies of the documents used in the investigation.. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Franklin & ▇▇▇▇▇▇▇▇ College Department to Approve Contact information

Appears in 1 contract

Sources: Ben’s Bucks Terms & Conditions

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Funds posted to your Dining Account are not refundable.

Appears in 1 contract

Sources: Online Dining Account Terms & Conditions

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation.. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: ▇▇▇▇▇ Student Living Department to Approve Contact information

Appears in 1 contract

Sources: Terms and Conditions

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes an oral request, We may require that the account holder send the question in writing within 10 business days. We will tell You the results of Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more time, We may take up to 45 days to investigate the discrepancy. If We decide to do this, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be emailed to ▇▇▇▇▇▇▇▇▇@▇▇▇▇▇.▇▇▇ or submitted in writing to: Auxiliary Services ▇ ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇, ▇▇ ▇▇▇▇▇ Please include in your request: your name, GSU ID number, reason for your request.

Appears in 1 contract

Sources: Myonecard Terms & Conditions

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us the cafeteria staff as soon as You can using the information in the Contact section of this agreementcan. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us the cafeteria You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes an oral request, We may require that the account holder send the question in writing within 10 business days. We will tell You the results of Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more time, We may take up to 45 days to investigate the discrepancy. If We decide to do this, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation.

Appears in 1 contract

Sources: MSM Meal Plan Terms & Conditions

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes an oral request, We may require that the account holder send the question in writing within 10 business days. We will tell You the results of Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more time, We may take up to 45 days to investigate the discrepancy. If We decide to do this, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of email request. Refund requests must be submitted by emailing ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.

Appears in 1 contract

Sources: Big Red Account Terms & Conditions

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation.. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: ▇▇▇▇▇▇▇ Peace University Department to Approve Contact information

Appears in 1 contract

Sources: Pacer Card Account Agreement

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 sixty (60) days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number. b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 ten (10) business days. We will tell You the results of make best efforts to complete Our investigation within 10 ten (10) business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 forty-five (45) days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 ten (10) business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 ten (10) business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three (3) business days after We finish Our investigation. You may ask for copies of the documents used in the investigation.

Appears in 1 contract

Sources: Csun Dining Terms & Conditions

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes an oral request, We may require that the account holder send the question in writing within 10 business days. We will tell You the results of Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more time, We may take up to 45 days to investigate the discrepancy. If We decide to do this, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be emailed to u- ▇▇▇▇@▇▇▇▇▇.▇▇▇.

Appears in 1 contract

Sources: Unity College U Card Terms & Conditions

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation.

Appears in 1 contract

Sources: Market Money Terms & Conditions

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇.▇▇▇

Appears in 1 contract

Sources: Wells College Express Card Terms & Conditions

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation.. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Benedictine University Dining Department to Approve Contact information

Appears in 1 contract

Sources: Benedictine University Dining Services Agreement

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 30 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigationamount. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of email request. Refund requests must be submitted in writing to the Manor Card Service Center by emailing ▇▇▇▇▇▇▇▇▇@▇▇▇▇▇.▇▇▇.

Appears in 1 contract

Sources: Blue Jay Bucks Account Terms and Conditions

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation.. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Young ▇▇▇▇▇▇ College Department to Approve Contact information

Appears in 1 contract

Sources: Yhc One Card Terms & Conditions

Error Resolution. If You you think Your your statement or receipt is wrong or if You you need more information about a transaction listed on Your your statement or receipt, please contact us as soon as You you can using the information in the Contact section of this agreement. We must hear from You you no later than 60 days after We we made available the First electronic statement on which the problem or error appeared. When calling or notifying us You you must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes an oral request, We we may require that the account holder send the question in writing within 10 business days. We will tell You you the results of Our our investigation within 10 business days after We we hear from You you and will correct any error promptly. If We we need more time, We we may take up to 45 days to investigate the discrepancy. If We we decide to do this, We we will re-re- credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our our investigation. If the account holder is asked to put the discrepancy in writing and We we do not receive it within 10 business days, We we may not re-credit the account. If We we decide that there was no error, We we will send You you a written explanation within three business days after We we finish Our our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be emailed to ▇▇▇▇▇▇▇@▇▇▇▇▇.▇▇▇.

Appears in 1 contract

Sources: Campus Cash Terms & Conditions

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes an oral request, We may require that the account holder send the question in writing within 10 business days. We will tell You the results of Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more time, We may take up to 45 days to investigate the discrepancy. If We decide to do this, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of email request. Refund requests must be submitted by email to ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇.

Appears in 1 contract

Sources: Keykard Terms & Conditions

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holderaccountholder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three ten business days after We finish Our investigation. You may ask for copies of the documents used in the investigation.

Appears in 1 contract

Sources: Blue & Gold Card Account Agreement

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of email request. Refund requests must be submitted in writing to the Lion Card Service Center by emailing ▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.

Appears in 1 contract

Sources: Lion Cash Terms & Conditions

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as You can possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes You make an oral request, We may require that the account holder You to send the question in writing within 10 business days. We will tell You the results of make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. If We need more timeHowever, We may take up to 45 days to investigate the discrepancy. If We decide take more than 10 days to do thisinvestigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation.. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: Spalding University Department to Approve Contact information

Appears in 1 contract

Sources: Eagle Card Terms & Conditions