Common use of Error Resolution Clause in Contracts

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as possible at ▇▇▇-▇▇▇-▇▇▇▇. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. We will require You to send the question in writing within 10 business days. We will make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. However, We may take up to 45 days to investigate the discrepancy. If We take more than 10 days to investigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: 1. Refund To You: a. You may request a refund of your Gateway Campus Cash account balance when you graduate, withdraw or leave Gateway Technical College. Proof of withdrawal or dismissal is required. b. Faculty and staff may request a refund when they terminated their employment with Gateway Technical College. c. Refunds are processed when: i. The accounts balance is $15.00 or more AND ii. A written refund request is submitted d. A $10.00 refund service fee will be deducted from the refund.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as possible at ▇▇▇-▇▇▇-▇▇▇▇You can using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes an oral request, We will may require You to that the account holder send the question in writing within 10 business days. We will make best efforts to complete tell You the results of Our investigation within 10 business days after We hear from You and will correct any error promptly. HoweverIf We need more time, We may take up to 45 days to investigate the discrepancy. If We take more than 10 days decide to investigate a problemdo this, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to:: ▇▇▇▇▇▇ Card Service Center PO Box 1305 Doylestown, PA 18901-0117 1. Refund To You: a. You may request a refund of your Gateway Campus Cash CashLynx account balance when you graduate, withdraw or leave Gateway Technical Collegeyour member University of ▇▇▇▇▇▇ University. Proof of withdrawal or dismissal is required. b. Faculty and staff may request a refund when they terminated their employment with Gateway Technical College. c. Refunds are processed when: i. The accounts balance is $15.00 25.00 or more AND ii. A written refund request is submitted d. c. A $10.00 refund service fee of $15 will be deducted from the refund. d. No refunds will be issued for balances less than $25.

Error Resolution. If You you think Your your statement or receipt is wrong or if You you need more information about a transaction listed on Your your statement or receipt, please contact us as soon as possible at ▇▇▇-▇▇▇-▇▇▇▇using the information in the Contact section of this agreement. We must hear from You you no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You you must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If you make an oral request, We will may require You you to send the question in writing within 10 business days. We will make best efforts to complete Our investigation within 10 business days after We hear from You you and will correct any error promptly. However, We may take up to 45 days to investigate the discrepancy. If We take more than 10 days to investigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You you a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to:: ▇▇▇▇▇▇ College / Attn: Dining Services ▇▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇▇ Wenham, MA 01985 1. Refund To Youyou: a. You Students may request a refund of your Gateway Campus Cash ▇▇▇▇▇▇ College account balance when you graduate, withdraw or leave Gateway Technical College. Proof of withdrawal or dismissal is requiredsubject to the conditions listed in the student handbook. b. Faculty Refund requests from faculty and staff may request a refund when they terminated their employment with Gateway Technical Collegeare accepted at any time but are only refunded at the same discount rate as used to originally purchase the balance. c. Refunds are processed when: i. The accounts balance is $15.00 15.01 or more AND ii. A written refund request is submitted d. A $10.00 15.00 refund service fee will may be deducted from the refundrefund as a processing fee. e. No refunds will be issued for amounts less than $15 f. Refund Methods: i. Checks: Refund checks will be mailed to your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for your failure to notify Us of a change of address, or for your failure to arrange mail forwarding with the United States Postal Service;

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us Us as soon as possible at ▇▇▇-▇▇▇-▇▇▇▇using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us Us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If You make an oral request, We will may require You to send the question in writing within 10 business days. We will make the best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. However, We may take up to 45 days to investigate the discrepancy. If We take more than 10 days to investigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the dispute. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to:: Bloomfield College Office of Student Financial Services Bursar’s Office, ▇▇▇▇ ▇▇▇▇ ▇▇▇ ▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇ Bloomfield, NJ 07003 1. Refund To You: a. You may request a refund of your Gateway Your Campus Cash account balance when you You graduate, withdraw or leave Gateway Technical Bloomfield College. Proof of withdrawal or dismissal is required. b. Faculty and staff may request You cannot owe a debt to Bloomfield College. Debts owed to the College will be satisfied first before a refund when they terminated their employment with Gateway Technical Collegeis processed to You. c. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. d. Refunds are processed when: i. The accounts balance is $15.00 15.01 or more AND ii. A written refund request is submitted d. e. A $10.00 15.00 refund service fee will be deducted from the refund. f. No refunds will be issued for amounts less than $15 g. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student ▇▇▇▇: Refund will be posted as a credit to Your student bill. iv. Credit Card: If a credit card was used to add value to Campus Cash the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as possible at ▇▇▇-▇▇▇-▇▇▇▇using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First first electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If You make an oral request, We will may require You to send the question in writing within 10 business days. We will make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. However, We may take up to 45 days to investigate the discrepancy. If We take more than 10 days to investigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the claim. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: 1. Refund To You:: Directorate of Cadet Activities. a. You may request a refund of your Gateway Campus Corps Cash account balance when you graduate, withdraw withdraw, or leave Gateway Technical CollegeUSMA at West Point. Proof of withdrawal or dismissal is required. b. Faculty Refund requests from faculty and staff may request are accepted at any time but limited to a refund when they terminated their employment with Gateway Technical Collegetotal of 4 refunds per year. c. Refunds are processed when: i. : The accounts balance is $15.00 20.01 or more AND ii. A AND Cadet Activities receives a written refund request is submitted d. A request. • $10.00 20.00 refund service fee will be deducted from the refund. • No refunds will be issued for amounts less than $20. Refund Methods: Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as possible at ▇▇▇-▇▇▇-▇▇▇▇using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If You make an oral request, We will may require You to send the question in writing within 10 business days. We will make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. However, We may take up to 45 days to investigate the discrepancy. If We take more than 10 days to investigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to:: ▇▇▇▇▇ College Student Accounts ▇▇▇ ▇ ▇▇▇▇▇▇▇ ▇▇▇ Hartsville, SC 29550 1. Refund To You: a. You may request a refund of your Gateway Campus ▇▇▇▇▇ College Cobra Cash account balance when you graduate, withdraw or leave Gateway Technical ▇▇▇▇▇ College. Proof of withdrawal or dismissal is required. b. Faculty Refund requests from faculty and staff may request are accepted at any time but limited to a refund when they terminated their employment with Gateway Technical Collegetotal of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $15.00 15.01 or more AND ii. A written refund request is submitted d. A $10.00 15.00 refund service fee will be deducted from the refund. e. No refunds will be issued for amounts less than $15 f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student ▇▇▇▇: Refund will be posted as a credit to Your student ▇▇▇▇. iv. Credit Card: If a credit card was used to add value to ▇▇▇▇▇ College Cobra Cash the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as possible at ▇▇▇-▇▇▇-▇▇▇▇using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If You make an oral request, We will may require You to send the question in writing within 10 business days. We will make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. However, We may take up to 45 days to investigate the discrepancy. If We take more than 10 days to investigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to:: Gourmet Dining Services, ▇▇▇ ▇▇▇▇▇ ▇▇▇, ▇▇▇▇ ▇▇▇▇ ▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇ 1. Refund To You: a. You may request a refund of your Gateway Campus Cash Declining Balance account balance when you graduate, withdraw or leave Gateway Technical CollegeMonmouth University. Proof of withdrawal or dismissal is required. b. Faculty Refund requests from faculty and staff may request are accepted at any time but limited to a refund when they terminated their employment with Gateway Technical Collegetotal of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $15.00 15.01 or more AND ii. A written refund request is submitted d. A $10.00 15.00 refund service fee will be deducted from the refund. e. No refunds will be issued for amounts less than $15 f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service;

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as possible at ▇▇▇-▇▇▇-▇▇▇▇using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If You make an oral request, We will may require You to send the question in writing within 10 business days. We will make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. However, We may take up to 45 days to investigate the discrepancy. If We take more than 10 days to investigate begin an investigation a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to:: Southeast Technical Institute Business Office ▇▇▇▇ ▇. ▇▇▇▇▇▇ ▇▇▇. Sioux Falls, SD 57107 1. Refund To You: a. You may request a refund of your Gateway Campus Cash Blue Bucks account balance when you graduate, withdraw or leave Gateway Southeast Technical CollegeInstitute. Proof of withdrawal or dismissal is required. b. Faculty Refund requests from faculty and staff may request are accepted at any time but limited to a refund when they terminated their employment with Gateway Technical Collegetotal of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $15.00 15.01 or more AND ii. A written refund request is submitted d. A $10.00 15.00 refund service fee will be deducted from the refund. e. No refunds will be issued for amounts less than $15 f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. Student ▇▇▇▇: Refund will be posted as a credit to Your student account. iii. Credit Card: If a credit card was used to add value to Blue Bucks the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction. 2. Bequest to another Cardholder: a. You may initiate a bequest when you graduate, withdraw or leave Southeast Technical Institute. Proof of withdrawal or dismissal is required. b. Bequests from faculty and staff are accepted at any time. c. A $15.00 bequest fee will be deducted from the transfer. d. Bequests are processed when: i. The account balance is $15.01 or more AND ii. A written refund request is submitted.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as possible at ▇▇▇-▇▇▇-▇▇▇▇You can using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes an oral request, We will may require You to that the account holder send the question in writing within 10 business days. We will make best efforts to complete tell You the results of Our investigation within 10 business days after We hear from You and will correct any error promptly. HoweverIf We need more time, We may take up to 45 days to investigate the discrepancy. If We take more than 10 days decide to investigate a problemdo this, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: 1. Refund To You: a. You may request a refund of your Gateway to Campus Cash account balance when you graduate, withdraw or leave Gateway Technical College. Proof of withdrawal or dismissal is requiredCard Service Center by emailing ▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇. b. Faculty and staff may request a refund when they terminated their employment with Gateway Technical College▇▇▇. c. Refunds are processed when: i. The accounts balance is $15.00 or more AND ii. A written refund request is submitted d. A $10.00 refund service fee will be deducted from the refund.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as possible at ▇▇▇-▇▇▇-▇▇▇▇You can using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes an oral request, We will may require You to that the account holder send the question in writing within 10 business days. We will make best efforts to complete tell You the results of Our investigation within 10 business days after We hear from You and will correct any error promptly. HoweverIf We need more time, We may take up to 45 days to investigate the discrepancy. If We take more than 10 days decide to investigate a problemdo this, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to:: Middlebury College Dining Services ▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇ Middlebury, VT, 05753 1. Refund To You: a. You may request a refund of your Gateway Campus Cash Middlebury College Dining Meal Plan account balance when you graduate, withdraw or leave Gateway Technical Middlebury College. Proof of withdrawal or dismissal is required. b. Faculty Refund requests from faculty and staff may request are accepted at any time but limited to a refund when they terminated their employment with Gateway Technical Collegetotal of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $15.00 15.01 or more AND ii. A written refund request is submitted d. A $10.00 15.00 refund service fee will be deducted from the refund. e. No refunds will be issued for amounts less than $15 f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student ▇▇▇▇: Refund will be posted as a credit to Your student ▇▇▇▇. iv. Credit Card: If a credit card was used to add value to Middlebury College Dining Meal Plan the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction. 2. Bequest to another Cardholder: a. You may initiate a bequest when you graduate, withdraw or leave Middlebury College. Proof of withdrawal or dismissal is required. b. Bequests from faculty and staff are accepted at any time. c. Bequests are processed when: i. The account balance is $15.01 or more AND ii. A written refund request is submitted.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as possible at ▇▇▇-▇▇▇-▇▇▇▇using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If You make an oral request, We will may require You to send the question in writing within 10 business days. We will make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. However, We may take up to 45 days to investigate the discrepancy. If We take more than 10 days to investigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to:: General’s Cash Card Service Center PO Box 1305 Doylestown, PA 18901-0117 1. Refund To You: a. You may request a refund of your Gateway Campus Herkimer Cash account Card Account balance when you graduate, withdraw or leave Gateway Technical Herkimer County Community College. Proof of withdrawal or dismissal is required. b. Faculty Refund requests from faculty and staff may request are accepted at any time but limited to a refund when they terminated their employment with Gateway Technical Collegetotal of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $15.00 15.01 or more AND ii. A written refund request is submitted d. A $10.00 15.00 refund service fee will be deducted from the refund. e. No refunds will be issued for amounts less than $15 f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service;

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as possible at ▇▇▇-▇▇▇-▇▇▇▇using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If You make an oral request, We will may require You to send the question in writing within 10 business days. We will make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. However, We may take up to 45 days to investigate the discrepancy. If We take more than 10 days to investigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to: 1. Refund To You: a. You may request a refund of your Gateway Campus Cash Senator Bucks account balance when you graduate, withdraw or leave Gateway Technical ▇▇▇▇▇ & ▇▇▇▇▇▇ College. Proof of withdrawal or dismissal is required. b. Faculty Refund requests from faculty and staff may request are accepted at any time but limited to a refund when they terminated their employment with Gateway Technical Collegetotal of 4 refunds per year. c. Refunds are processed when: i. The accounts balance is $15.00 15.01 or more AND ii. A written refund request is submitted d. A $10.00 15.00 refund service fee will be deducted from the refund. e. No refunds will be issued for amounts less than $15 f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service;

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as possible at ▇▇▇-▇▇▇-▇▇▇▇You can using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If an account holder makes an oral request, We will may require You to that the account holder send the question in writing within 10 business days. We will make best efforts to complete tell You the results of Our investigation within 10 business days after We hear from You and will correct any error promptly. HoweverIf We need more time, We may take up to 45 days to investigate the discrepancy. If We take more than 10 days decide to investigate a problemdo this, We will re-credit the account holder’s account within 10 business days for the amount of the discrepancy, so that the account holder will have use of the value during the time it takes us to complete Our investigation. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to:: Fenway Card Service Center PO Box 1305 Doylestown, PA 18901-0117 1. Refund To You: a. You may request a refund of your Gateway Campus Fenway Cash account balance when you graduate, withdraw or leave Gateway Technical Collegeyour member college of Colleges of the Fenway. Proof of withdrawal or dismissal is required. b. Faculty and staff may request a refund when they terminated their employment with Gateway Technical College. c. Refunds are processed when: i. The accounts balance is $15.00 or more AND ii. A written refund request is submitted d. A $10.00 refund service fee will be deducted from the refund.c. Refund Methods:

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as possible at ▇▇▇-▇▇▇-▇▇▇▇using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy.discrepancy including the date and location of the transaction c. Indicate the dollar amount of the transaction. If You make an oral request, We will may require You to send the question in writing within 10 business days. We will make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. However, We may take up to 45 days to investigate the discrepancy. If We take more than 10 days to investigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the amount. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to:: Southeastern Baptist Theological Seminary Attn: Accounting Services Post Office Box 1889 Wake Forest, NC 27588 1. Refund To You: a. You may request a refund of your Gateway Campus Southeastern 1Card Cash account balance when you graduate, withdraw or leave Gateway Technical CollegeSEBTS. Proof of withdrawal or dismissal is required. b. Faculty Refund requests from faculty and staff may request a refund when they terminated their employment with Gateway Technical Collegeare accepted at any time. c. Refunds are processed when: i. The accounts balance is $15.00 or more AND ii. A written refund request is submitted d. A $10.00 5.00 refund service fee will be deducted from the refund. e. No refunds will be issued for amounts less than $15 f. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student ▇▇▇▇: Refund will be posted as a credit to Your student ▇▇▇▇. iv. Credit Card: If a credit card was used to add value to Southeastern 1Card Cash the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction. 2. Bequest to another Cardholder: a. You may initiate a bequest when you graduate, withdraw or leave SEBTS. Proof of withdrawal or dismissal is required. b. Bequests from faculty and staff are accepted at any time. c. Bequests are processed when: i. The account balance is $15.00 or more AND ii. A written refund request is submitted.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as possible at ▇▇▇-▇▇▇-▇▇▇▇using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If You make an oral request, We will require You to send the question in writing within 10 business daysdays via email. We will make best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. However, We may take up to 45 days to investigate the discrepancy. If We take more than 10 days to investigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to:: UCF Dining Services to Approve ▇▇▇▇▇▇▇▇▇@▇▇▇.▇▇▇ 1. Refund To You: a. You may request a refund of your Gateway Campus Cash account balance when you graduate, withdraw or leave Gateway Technical College. Proof of withdrawal or dismissal is required. b. Faculty and staff may request a refund when they terminated their employment with Gateway Technical College. c. Refunds are processed when: i. The accounts balance is $15.00 15.01 or more AND ii. A written refund request is submitted d. b. A $10.00 15.00 refund service fee will be deducted from the refund. c. No refunds will be issued for amounts less than $15.00.

Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us Us as soon as possible at ▇▇▇-▇▇▇-▇▇▇▇using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us Us You must: a. Include the account holder name and account number b. Describe the transaction in question and explain as clearly as possible the discrepancy. c. Indicate the dollar amount of the transaction. If You make an oral request, We will may require You to send the question in writing within 10 business days. We will make the best efforts to complete Our investigation within 10 business days after We hear from You and will correct any error promptly. However, We may take up to 45 days to investigate the discrepancy. If We take more than 10 days to investigate a problem, We will re-credit the account holder’s account within 10 business days for the amount of the dispute. If the account holder is asked to put the discrepancy in writing and We do not receive it within 10 business days, We may not re-credit the account. If We decide that there was no error, We will send You a written explanation within three business days after We finish Our investigation. You may ask for copies of the documents used in the investigation. Eligible refunds are processed upon request and will be completed within 4-6 weeks of a written request. Refund requests must be submitted in writing to:: Bloomfield College Office of Student Financial Services Bursar’s Office, ▇▇▇▇ ▇▇▇▇ ▇▇▇ ▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇ Bloomfield, NJ 07003 1. Refund To You: a. You may request a refund of your Gateway Your Campus Cash account balance when you You graduate, withdraw or leave Gateway Technical Bloomfield College. Proof of withdrawal or dismissal is required. b. Faculty and staff may request You cannot owe a debt to Bloomfield College. Debts owed to the College will be satisfied first before a refund when they terminated their employment with Gateway Technical Collegeis processed to You. c. Refund requests from faculty and staff are accepted at any time but limited to a total of 4 refunds per year. d. Refunds are processed when: i. The accounts balance is $15.00 15.01 or more AND ii. A written refund request is submitted d. e. A $10.00 15.00 refund service fee will be deducted from the refund. f. No refunds will be issued for amounts less than $15 g. Refund Methods: i. Checks: Refund checks will be mailed to Your mailing address on file unless a specific address is provided with the refund request. We are not responsible for lost or misdirected mail, or for Your failure to notify Us of a change of address, or for Your failure to arrange mail forwarding with the United States Postal Service; ii. ACH: Refund will be posted to the bank account provided. A valid routing and account number will be required. iii. Student ▇▇▇▇: Refund will be posted as a credit to Your student ▇▇▇▇. iv. Credit Card: If a credit card was used to add value to Campus Cash the refund can be posted to the same credit card if: 1. the add value was performed within the last 6 months and 2. refund amount is less than last add value transaction.