Common use of Event Tickets Clause in Contracts

Event Tickets. If an event is cancelled or postponed for any reason, there are no refunds, exchanges or credits unless a refund is provided by the organiser, secondary/intermediate supplier or venue. In this instance, you must retain your event ticket and only the face value of the ticket, less any applicable fees, will be refunded. It is at the discretion of the organiser or venues as to whether refunds will be offered for a cancelled or postponed event. Refunds for a cancelled or postponed event will only be processed if the ticket is provided to us intact and the barcode is legible, as this will be returned to the event or venue in exchange for a refund, less administration fees. This refund process can take an amount of time. We cannot be held liable for any losses or expenses incurred by an event cancellation or postponement. For this reason, we recommend purchasing a travel insurance policy when booking and can issue a policy for you or provide other recommendations. In the case of a cancelled event which is out of our control, where the face value of a ticket is refundable (this may not always occur), and we are able to obtain a refund or credit on any other services the Events Travel Booking fee structure listed in Section 4 will apply in addition to any funds we are unable to obtain a refund for. This fee is to cover our costs of operating our business well in advance of the particular event and the loss of revenue for the cancelled event.