Common use of Event Tickets Clause in Contracts

Event Tickets. 6.4.1. Event Ticket Redemption You can redeem Points for event ticket Rewards from ATB Suppliers (ATB Ticket Redemption). The number of Points required for an ATB Ticket Redemption is set out on the Site or available by calling the ATB My Business Rewards Service Center. ATB Ticket Redemption can be paid for in full or in part by redeeming Points or charged to your Card Account. Any balance owing that is not paid in full by redeeming Points will be charged to your Card Account. A handling charge will be assessed for all event ticket Rewards. For ATB Ticket Redemption booked through the Site, any handling charge, and all applicable taxes and fees will be included in the price. The handling charge can be paid in full or in part by redeeming Points in which case the amount of the handling charge paid by points will be converted to Points and added to the total number of Points required for the ATB Ticket Redemption. Any handling charge not paid by redeeming Points will be charged to the Card Account. The handling charge is subject to GST. 6.4.2. Event Ticket Availability All event ticket Rewards found on the Site are subject to availability from ATB Suppliers, and subject to the ATB Suppliers’ terms and conditions. Please note that when redeeming event ticket Rewards on the Site, you are ordering event tickets from a third party. ATB does not own the tickets to the event, nor set event ticket prices, and all event ticket Rewards are being redeemed on an “as is” basis without warranties of any kind, unless expressly stated in the event ticket Reward description. The event ticket Rewards prices may be above, at, or below face value, and are subject to change at any time without notice. Information listed on an event ticket is also subject to change. You are responsible for confirming the date, time and venue of an event by contacting the appropriate box office or venue. Event ticket Rewards prices and availability are subject to change at any time without notice. 6.4.3. Event Ticket Confirmation ATB Ticket Redemptions completed either through the Site or on through the ATB My Business Rewards Service Center will be confirmed with you by email at the email address you provide. Please check your SPAM settings in the event that you do not receive the email confirmation of the ATB Ticket Redemption. If you do not receive confirmation as described above, it is your responsibility to confirm via “My Order History” on the Site whether or not your order has been placed, or call the ATB My Business Rewards Service Center. Only you may be aware of any problems that may occur during the ordering process. ATB will not be responsible for losses (monetary or otherwise) if you assume that an ATB Ticket Redemption was not completed because you failed to receive confirmation.

Appears in 1 contract

Sources: Cardholder Agreement

Event Tickets. 6.4.1. 4.1 Event Ticket Redemption You can redeem Points points for event ticket Rewards rewards from ATB Suppliers our suppliers (we’ll call this ATB Ticket Redemption). The number of Points points required for an ATB Ticket Redemption is set out on the Site rewards website or is available by calling the ATB My Business Rewards Service Center. ATB Ticket Redemption can be paid for in full or in part by redeeming Points points or can be charged to your Card Account. Any balance owing that is not paid in full by redeeming Points points will be charged to your Card Account. A handling charge Account and will be assessed for all event ticket Rewardssubject to GST. For ATB Ticket Redemption booked through the Siterewards website or through the ATB My Rewards Service Center, any handling charge, and all applicable charges, taxes and fees will be included in the price. The handling charge can be paid in full or in part by redeeming Points in which case the amount of the handling charge paid by points will be converted to Points and added to the total number of Points required for the ATB Ticket Redemption. Any handling charge not paid by redeeming Points will be charged to the Card Account. The handling charge is subject to GST. 6.4.2. 4.2 Event Ticket Availability All event ticket Rewards found on the Site rewards are subject to availability from ATB Suppliersour suppliers, and subject to the ATB Suppliers’ specific terms and conditionsconditions that may be set by the supplier. Please note that when redeeming Event ticket rewards availability may change at any time. When you redeem event ticket Rewards on the Siterewards, you are ordering event tickets from a third partyparty (not from ATB). ATB does not own the tickets to the event, nor event and does not set the event ticket prices, and all . All event ticket Rewards rewards are being redeemed on an “as is” basis without warranties of any kind, unless expressly stated in the event ticket Reward reward description. The event ticket Rewards rewards prices may be above, at, or below face value, and are subject to may change at any time without noticetime. Information listed on an event ticket is may also subject to change. You are responsible for or confirming the date, time and venue of an event by contacting the appropriate box office or venue. Event ticket Rewards prices and availability are subject to change at any time without notice. 6.4.3. 4.3 Event Ticket Confirmation ATB Ticket Redemptions completed either through the Site rewards website or on through the ATB My Business Rewards Service Center will be confirmed with you by email at the email address you provide. Please check your junk and SPAM settings in the event that if you do not receive the email confirmation of the ATB Ticket Redemptionconfirmation. If you do not receive confirmation as described above, it is your responsibility to confirm via “My Order History” on the Site rewards website whether or not your order has been placed, or call the ATB My Business Rewards Service Center. Only you may be aware of any problems that may occur during the ordering process. ATB will not be responsible for losses (monetary financial or otherwise) if you assume that an ATB Ticket Redemption was not completed because you failed to didn’t receive confirmation. 4.4 Event Ticket Delivery Different delivery methods may be available for your event ticket rewards, depending on the venue or country where the event is held, how much time is left before the event starts, whether it is a holiday season and the nature of the demand for the event. Once your ATB Ticket Redemption has been completed, you will receive an email from ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇ detailing the delivery method for your event ticket rewards. When email delivery is available, your event ticket rewards will be sent to you at the email address you provide during the ATB Ticket Redemption process. Event ticket rewards cannot be sent to an email address belonging to someone else. When receiving event ticket rewards by email, it is your responsibility to confirm your email address for the release of an electronic ticket (eTicket). After you have confirmed an email address, any eTicket released to that email address (even if it was wrong or is inactive) will become your sole responsibility to recover and ATB is not responsible for any loss. It is your responsibility to make sure that the ATB My Rewards email ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇ is authorized in your safe sender’s list so eTickets are not deferred to your junk or SPAM folder. Some event providers may require specific redemption steps such as presenting a hard copy printout of the eTicket. It is your responsibility to read and follow any special instructions provided by the event provider along with your eTickets. Event ticket rewards that cannot be delivered by email will be delivered by courier to the address you provide or to the address on record with us for your Card Account. Deliveries cannot be made to a Post Office Box or to addresses outside Canada. Delivery charges may apply. ATB is not responsible if you fail to receive event ticket rewards, or if you refuse to pay any delivery charges. We do everything we can to make sure event ticket rewards are delivered quickly, but ATB cannot guarantee delivery times and is not responsible for delays caused by situations beyond our control. You assume full responsibility to alert ATB by email to ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇ if you have not received your event ticket rewards within the time period emailed to you from ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇. Upon receipt, if there is anything wrong with your order, contact ATB immediately by email at ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇ with a detailed description of any problem. ATB is not responsible for replacing lost, stolen or damaged event ticket rewards. 4.5 Event Ticket Refunds, Exchanges, and Transfers Before redeeming event ticket rewards, carefully review your event and seat selection because event ticket rewards are non- refundable, have no cash value, and no substitutions or rain checks will be provided. No refunds, transaction cancellations, or exchanges will be issued for ATB Ticket Redemptions where the time of the event changes or there is a partial performance. Where an ATB Ticket Redemption event is rescheduled to another date, you will be given the choice of a full refund, OR comparable event ticket for the rescheduled event. When choosing a comparable event ticket, you must clearly tell us your choice, either by email at ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇ or by contacting the ATB My Rewards Service Center before the date indicated on the notice of event change. A full refund will be automatically issued if notice of your choice is not received on or before the date specified on the notice of event change. If an ATB Ticket Redemption event is cancelled and not rescheduled, we will issue you a full refund. Opening acts, as well as festival performers, may be changed or cancelled at any time. No refund will be owed if an opening act or festival performer is changed or cancelled. ATB will not be responsible for any expenses (other than a full refund of your event ticket reward) that you or anyone else incurs in connection with a cancelled event. Event ticket rewards obtained through ATB Ticket Redemptions are not transferable, which means that event tickets may not be transferred, sold, assigned or re- marketed to someone else, or otherwise disposed of.

Appears in 1 contract

Sources: Benefits Guide Cardholder Agreement