Extended Hours. Depending upon local service capabilities, available extended hour plans include 5-, 6-, and 7-day, 8-, 16-, and 24-hour options at additional cost. Alaris will use commercially reasonable efforts to provide Service outside of Agreement Hours as shown below. Any such service performed will be billed at prevailing Alaris Per Call Overtime rates.
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Sources: Standard Maintenance, Software Maintenance, and Software Assurance Services Agreement, Standard Maintenance, Software Maintenance, and Software Assurance Services Agreement, Care Kit Maintenance and Software Assurance Terms and Conditions
Extended Hours. Depending upon on local service capabilities, available extended hour plans include 5-, 6-, and 7-day, 8-, 16-, and 24-hour options at additional cost. Alaris will use commercially reasonable efforts to provide Service for service outside of Agreement Hours as shown below. Any such service performed will be billed at prevailing Alaris Per Per-Call Overtime rates.
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