Failure of the Service Sample Clauses

Failure of the Service. If BT fails to meet the commitment set out in paragraph 3.6 for clearing a Failure of the Service, then subject to any limitations, for each day or part day BT is late in clearing a Failure of the Service, the Communications Provider shall be entitled to (i) for Service Maintenance Level 1 and 2 an amount equal to 1 month’s line rental charge; (ii) for Service Maintenance Level 3 and 4 an amount equal to 1 month’s line rental charge and 1 month’s rental charge for the applicable service maintenance level for:. • WLR3 Wholesale Access per line; • WLR3 ISDN2 per line; • WLR3 ISDN30 per affected channel affected by the failure.
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Failure of the Service. BT will provide a repair service for WLR3 Wholesale Access, WLR3 ISDN2 and WLR3 ISDN30 in accordance with the Service Maintenance Level ordered by the Communications Provider in accordance with the procedures set out in the SLA SLG Policy Business Rules Overview and the Service Maintenance Level Product Description. If BT fails to do this, the Communications Provider shall be entitled to the compensation set out in paragraph 4.5.
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Failure of the Service. If BT fails to meet the commitment set out in paragraph 3.6 for clearing a Failure of the Service, then subject to any limitations, for each day or part day BT is late in clearing a Failure of the Service, the Communications Provider shall be entitled to an amount equal to 1 month’s line rental charge for:.  WLR3 Wholesale Access per line;  WLR3 ISDN2 per line;  WLR3 ISDN30 per affected channel affected by the failure.
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Failure of the Service. 16.1. Failure by the successful contractor to meet agreed performance indicators regarding contact handling as required will have a direct impact on the ability of NHSBT to provide blood products, organs and tissue to hospitals for patient care. 16.2. The successful contractor is required to advise NHSBT at the earliest indication if there are likely to be delays to contact management for any channel, so that the appropriate action can be taken and alternative arrangements made. 16.3. Rolling updates on investigation into failures are expected along with recovery planning. Suppliers should outline how they would handle communication during service provision issues, both for intermittent and major issues. 16.4. Failure by the successful contractor to provide the required contact handling performance will be considered to be a breach of contract. In such a case NHSBT may consider termination of the contract, and seek remedies against the successful contractor as set out in the NHS Conditions of Contract for the Supply of Services. Any costs recovered from the successful contractor may include the cost of importing blood products, organs or tissue to ensure that the requirements to hospitals are fulfilled. 16.5. The successful contractor will be responsible for providing and maintaining the services to the Contract Standard at all times and will ensure continuity of supply (at no extra cost to NHSBT and any Beneficiary) in accordance with the specification. The successful contractor must have in place contingency plans and arrangements which are approved by NHSBT to ensure continuity of supply within the specified Recovery Time Objective for the services identified by NHSBT - Inbound and Web based services within an hour and Outbound services (including SMS) within 24 hours. The recovery of services must not exceed the Maximum Tolerable Period of Disruption identified by NHSBT - Inbound and Web based services established within an hour and Outbound services within 24 hours of the disruptive challenge to supply. 16.6. The plans and arrangements should be IS022301 compliant, validated through external audit, with the successful contractor either IS023301 accredited/certificated or have a system aligned to the standard. The arrangements must be exercised on at least an annual basis and the outcomes of the exercises shared with NHSBT.
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Related to Failure of the Service

  • Use of the Service 11.1 When using the Service you must comply with: (a) our CRA, including clause 4 of the General Terms, and this clause 11; and (b) any rules, including any acceptable use conditions, imposed by any third party whose content or services you access using the Service or whose Network on which your data transmits. 11.2 Any use of the Service at the Premises is your responsibility. The terms of our CRA apply to you and also to anyone else who uses the Service (regardless of whether you give them permission to do so or not). 11.3 You must ensure that any software you use in relation to the Service is properly licensed. 11.4 The use of a Local Area Network (LAN) for personal use is permitted, however the set-up and configuration of a LAN connected to the modem is not supported by customer service. 11.5 All IP addresses provided by us for your use remain our property. Most Services include a dynamic IP address. A new IP address is usually allocated whenever the computer and modem are rebooted. The IP address remains until the next time the computer and modem are switched off. Where provided, you may configure your computer or modem to connect using a static IP address. 11.6 We may at any time adjust aspects of the Service for security or Network management reasons, including, without limitation: (a) deleting transitory data that has been stored on our servers for longer than 90 days; (b) deleting stored email messages that are older than 90 days; (c) rejecting any incoming email messages and attachments that exceed 30 Megabytes (including encapsulation); (d) delivering access and content via proxy servers; (e) limiting the number of addresses to whom an outgoing email can be sent; (f) refusing to accept incoming email messages to mailboxes that have exceeded the email storage limit; (g) managing the Network to prioritise certain types of Internet traffic over others; and (h) blocking or filtering specific Internet ports. 11.7 You are responsible for providing any security or privacy measures for your computer networks and any data stored on those networks or accessed through the Service. We will not be liable to you in respect of any loss, damage, costs or expenses incurred by you in connection with your failure to provide that security. 11.8 You may request additional users on the Service in accordance with the Pricing Schedule. 11.9 You must take reasonable steps to ensure that others do not gain unauthorised access to the Service through your account. We recommend that you do not disclose your password to others and that you change your password regularly. 11.10 We may monitor use of the Service to investigate a breach (or suspected breach) of the Acceptable Use Policy or upon the request of an authorised authority. 11.11 Where you provide your own wireless computer connection device, you are responsible for any loss caused by an unauthorised interception of the Service.

  • Suspension of the Services The Services may be suspended (meaning the Child is temporarily not able to attend the nursery) in the circumstances set out in our Critical Incident Policy or in the circumstances set out in clause 19. If the Services are suspended for a period of more than one month, either of us may terminate the contract by giving the other one month’s written notice.

  • Use of the Services 1.1 We will make the Oracle services listed in Your order (the “Services”) available to You pursuant to this Agreement and Your order. Except as otherwise stated in this Agreement or Your order, You have the non- exclusive, worldwide, limited right to use the Services during the period defined in Your order, unless earlier terminated in accordance with this Agreement or Your order (the “Services Period”), solely for Your internal business operations. You may allow Your Users (as defined below) to use the Services for this purpose, and You are responsible for their compliance with this Agreement and Your order. 1.2 The Service Specifications describe and govern the Services. During the Services Period, we may update the Services and Service Specifications (with the exception of the Data Processing Agreement as described below) to reflect changes in, among other things, laws, regulations, rules, technology, industry practices, patterns of system use, and availability of Third Party Content (as defined below). Oracle updates to the Services or Service Specifications will not materially reduce the level of performance, functionality, security or availability of the Services during the Services Period of Your order. 1.3 You may not, and may not cause or permit others to: (a) use the Services to harass any person; cause damage or injury to any person or property; publish any material that is false, defamatory, harassing or obscene; violate privacy rights; promote bigotry, racism, hatred or harm; send unsolicited bulk e-mail, junk mail, spam or chain letters; infringe property rights; or otherwise violate applicable laws, ordinances or regulations; (b) perform or disclose any benchmarking or availability testing of the Services; (c) perform or disclose any performance or vulnerability testing of the Services without Oracle’s prior written approval, or perform or disclose network discovery, port and service identification, vulnerability scanning, password cracking or remote access testing of the Services; or (d) use the Services to perform cyber currency or crypto currency mining ((a) through (d) collectively, the “Acceptable Use Policy”). In addition to other rights that we have in this Agreement and Your order, we have the right to take remedial action if the Acceptable Use Policy is violated, and such remedial action may include removing or disabling access to material that violates the policy.

  • Performance of the Services In addition to the Common Articles, it is specified that:

  • Scope of the Services UNOPS intends to retain the Contractor for the implementation of the Services, and the Contractor intends to provide the Services. The Contractor has represented to UNOPS that it has the appropriate experience, expertise, licences, and resources to undertake the Services and has agreed to undertake the Services in accordance with the Contract. In reliance on the Contractor’s representations UNOPS has entered into the Contract. The Contract sets out the terms and conditions upon which the Contractor will undertake the Services.