FAXStation User Portal Document Retention. The FAXStation service includes a user portal where incoming fax documents may be viewed, and outgoing fax documents may be sent and viewed. The fax portal allows the retention period to be set on a per trunk and per DID basis for up to a year by any admin user, after which the documents will be deleted. Sangoma will make reasonable efforts to honor these settings but there is no guarantee that the documents will be retained, and you agree that Sangoma will have no liability if the documents are deleted prior or after the retention period that has been set on your trunks or DIDs. It is the responsibility of Customer to download or make copies of faxes and retain those within their own system if document retention is deemed important to Customer. The default retention period is set at 6 months by ▇▇▇▇▇▇▇ on account creation. Sangoma may change the default retention period upon prior written notice to Customer. The Customer may change the default retention period to 1 day, 1 week, 1 month, 2 months, 3 months, 6 months, or 1 year. Switchvox Cloud and Sangoma SIP Trunking Specific Terms (“Switchvox Cloud Terms”)
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Sources: Cloud Terms of Service, Cloud Terms of Service