FIELD ASSISTANCE Sample Clauses

FIELD ASSISTANCE. The Seller shall provide [***] to the Buyer the services described in this Clause 15, at the Buyer’s main base or at other locations to be mutually agreed.

FIELD ASSISTANCE. The Company shall provide, in its discretion, appropriate field technical assistance to Distributor and Distributor's customers.

FIELD ASSISTANCE. 15.1.1 The Seller will provide or cause to be provided at no charge to the Buyer the following services at the Buyer's main base or at locations to be designated by the Buyer. 15.1.2 The Seller will provide Resident Customer Support Representatives acting in an advisory capacity at the Buyer's main base ***. The actual number of Resident Customer Support Representatives allocated to the Buyer will be mutually agreed. 15.1.3 If requested by the Buyer, the Seller will arrange for similar services to be procured by competent representatives of the Propulsion Systems manufacturer and, by representatives of Vendors (other than Vendors of Buyer Furnished Equipment).

FIELD ASSISTANCE. In the event that field assistance from the factory should be required, it is requested that the customer advise ▇▇▇▇▇▇ Industries two weeks prior to the expected arrival date. A Process Engineer and/or Service Engineer can be made available (see ▇▇▇▇▇▇’▇ Field Service Rates sheet for details). A purchase order will be required prior to the departure of the Field Service Engineer.

FIELD ASSISTANCE. Field services will be provided to Northwest pursuant to Clause 3 of the A319 Product Support Agreement.

FIELD ASSISTANCE. If applicable, Subcontractor shall provide the technical field service representatives (“field service representatives or field service representative”) identified in Attachment C as part of the Work. Any field assistance days are based on ten (10) working hours per day, fifty (50) hours per week. Overtime must be approved by Contractor, in writing. Any unused days remaining at the Project’s final completion shall be credited to Contractor at the rates listed in Attachment C. If additional days are needed, Contractor shall be billed at the rates listed in Attachment C and in accordance with Section 4. When, in Contractor’s judgment, a field service representative's time is required to direct corrective action under a Warranty or guarantee, this will not be considered a field assistance day. Work performed for directing any corrective action, or providing services required as a condition to providing the Warranties and guarantees, is within the Agreement Price. Subcontractor's field service representatives shall follow Contractor's prescribed procedures on keeping records of service time and activities of service personnel while at the Project Site and shall provide Contractor a written timesheet and daily report of the Work performed each day. Contractor’s superintendent for the Work must sign and approve all time expended to validate for reimbursement. Unsigned timesheets will not be paid. Further, field service representatives must obtain written approval from Contractor’s superintendent (or an authorized representative senior to superintendent) for any period spent away from the Project Site (other than normal off-time) and advise Contractor’s superintendent how field service representatives can be reached in the event of an emergency. Prior to the start of any operations in the field, Subcontractor’s field service representatives must attend safety orientation sessions with Contractor's Project Site representative. Subcontractor’s field service representatives shall be: (i) competent, English speaking individuals satisfactory to Contractor; and (ii) Subcontractor’s authorized representatives shall have the authority and responsibility to accept Work installed at each step of the installation process (i.e., co-signing with Contractor any quality assurance and verification documentation). Subcontractor's field service representatives shall have the authority and responsibility to authorize remedial or extra work Contractor performs on Subcontractor’s beh...

FIELD ASSISTANCE. 15.1 Seller's Service Unless set forth to the contrary in Letter Agreement No. 2 to the Agreement or in any other agreement between the Buyer and the Seller dated the date hereof, the Seller shall provide or cause to be provided at no charge to the Buyer the following services at the Buyer's main base or at other locations to be mutually agreed. 15.1.1 The Seller shall provide Customer Support Representatives acting in an advisory capacity at the Buyer's main base for the period to be agreed commencing at or about delivery of the first Aircraft up to a total of [***]. The actual number of Customer Support Representatives allocated to the Buyer shall be mutually agreed. At no time, however, will that number exceed three (3) persons. 15.1.2 If requested by the Buyer, the Seller shall use reasonable efforts to arrange for similar services to be procured by competent representatives of the Propulsion Systems manufacturer(s) and, when necessary and applicable, by representatives of Vendors (other than Vendors of Buyer Furnished Equipment). 15.1.3 The Seller shall provide one (1) Customer Support Director based in Herndon, VA, to liaise between the Manufacturer and the Buyer on product support matters after execution of this Agreement for as long as any of the Aircraft is operated by the Buyer.

FIELD ASSISTANCE. 12.1 CytoSorbents shall provide, in its discretion, appropriate field technical assistance to Biocon and Purchasers.

FIELD ASSISTANCE. Due to the researcher’s lack of Spanish fluency, she utilized, at different times, two different assistants, both of whom spoke Spanish fluently. The researcher administered the survey herself in Spanish and her assistant helped to interpret questions for the participant and responses for the researcher. The primary field assistant was hired in Campeche and conducted and transcribed the in-depth interviews for each of the ten sites. LWW facilitated the search for a field assistant by contacting past interpreters they had used in the Yucatán. The field assistant that was hired had never been an interpreter for LWW, but was familiar with LWW and had spent a summer working as an operator in one of the plants. It is possible that this connection could have biased the data collection. However, the researcher was present at the first several interviews and reviewed the transcripts of the first two early in the data collection process to determine whether that bias may be influencing the interviews. No evidence of that was found, and the benefit of his experience in a plant outweighed the concern for a risk of bias related to it. Also, the site he had worked at had not been selected as a site for an interview prior to selecting him as a field assistant, so he was not involved in any data collection at that site. Before beginning data collection, the researcher trained the primary field assistant for the data collection on qualitative methods, the goals of the study, and ethical research of human subjects. Materials from Family Health International were used for the training of ethical research of human subjects (Family Health International, 2009). The secondary field assistant was one of the other researchers doing research simultaneously in the region and assisted only with surveys.