FORMAL CONFLICT OR DISPUTE RESOLUTION PROCESS Sample Clauses

FORMAL CONFLICT OR DISPUTE RESOLUTION PROCESS i. Where the dispute or grievance requires formal intervention with the involvement of the People and Culture team, the complaint or grievance must be providing in writing, to include details of the conflict situation or complaint and be provided to their leaders or directly to People and Culture to enable them to investigate. It is agreed by parties, that this process will commence within seven (7) days of receiving the formal complaint if not prior. ii. The process may include (depending on details of the complaint); 1. Meeting with involved employee to obtain further information or details 2. Meeting with other employees or residents / families involved to seek responses to allegations, complaint or the dispute for further information 3. Obtaining any related documents (as required) including emails, resident notes, communication book etc 4. Reviewing any electronic or physical records as required. iii. The employee is provided the opportunity to have an independent support person or a representative of HACSU or a representative of their choice present at any stage or all stages of the dispute and/or grievance process iv. People and Culture will compile findings and prepare a report with an outcome and any associated recommendations, which will be reviewed by the relevant executive. If required, this will also be reviewed by the CEO (where required). v. The employee will be kept informed throughout the process as much as possible, whilst maintaining appropriate confidentiality for impacted parties. vi. If the dispute and/or grievance still exists, and all agreed steps for resolving the dispute and/or grievance have been taken, the matter may be referred to internal mediation or conciliation as deemed necessary. vii. If the dispute or grievance remains, the matter may be referred for external support as a final course of action.
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Related to FORMAL CONFLICT OR DISPUTE RESOLUTION PROCESS

  • Dispute Resolution Process Any claim, dispute or other matter in question not resolved by the process identified in Paragraph

  • Third Party Dispute Resolution The Consulting Firm shall (i) consider only the items that are then disputed by the parties, (ii) shall be bound by the terms of the Agreement and (iii) shall only make a determination of such disputed matters in favor of the proposal made by the Purchasers or the Sellers (as may be presented by each party to the Consulting Firm in writing, which shall be shared with the other party) and shall not make an independent proposal. The Consulting Firm shall prepare a written determination of any disputed matters and deliver the determination to the Purchasers and the Sellers within fifteen (15) Business Days after the date the Consulting Firm is engaged. Each party shall cooperate fully with the Consulting Firm, including by using reasonable best efforts to provide the information, data and work papers to the extent permitted by applicable Law, so as to enable the Consulting Firm to make a determination of the disputed items as quickly as practicable. The Corrective Action Plan shall be finalized in accordance with the Consulting Firm’s determination of the disputed matters.

  • Informal Dispute Resolution Process 1. In the event there is a dispute under this Centralized Contract, the Contractor, OGS and Authorized User agree to exercise their best efforts to resolve the dispute as soon as possible. The Contractor, OGS and Authorized User shall, without delay, continue to perform their respective obligations under this Centralized Contract which are not affected by the dispute. Primary responsibility for resolving any dispute arising under this Centralized Contract shall rest with the Authorized User’s Contractor Coordinators and the Contractor’s Account Executive and the State & Local Government Regional General Manager. 2. In the event the Authorized User is dissatisfied with the Contractor’s Products provided under this Centralized Contract, the Authorized User shall notify the Contractor in writing pursuant to the terms of the Contract. In the event the Contractor has any disputes with the Authorized User, the Contractor shall so notify the Authorized User in writing. If either party notifies the other of such dispute, the other party shall then make good faith efforts to solve the problem or settle the dispute amicably, including meeting with the party’s representatives to attempt diligently to reach a satisfactory result through negotiation. 3. If negotiation between the Contractor and Authorized User fails to resolve any such dispute to the satisfaction of the parties within fourteen (14) business days or as otherwise agreed to by the Contractor and Authorized User, of such notice, then the matter shall be submitted to the State's Contract Administrator and the Contractor’s senior executive officer representative. Such representatives shall meet in person and shall attempt in good faith to resolve the dispute within the next fourteen (14) business days or as otherwise agreed to by the parties. This meeting must be held before either party may seek any other method of dispute resolution, including judicial or governmental resolutions. Notwithstanding the foregoing, this section shall not be construed to prevent either party from seeking and obtaining temporary equitable remedies, including injunctive relief. 4. The Contractor shall extend the informal dispute resolution period for so long as the Authorized User continues to make reasonable efforts to cure the breach, except with respect to disputes about the breach of payment of fees or infringement of its or its licensors’ intellectual property rights.

  • CENTRAL DISPUTE RESOLUTION PROCESS The following process pertains exclusively to disputes and grievances on central matters that have been referred to the central process. In accordance with the School Board Collective Bargaining Act, 2014 central matters may also be grieved locally, in which case local grievance processes will apply. In the event that central language is being grieved locally, the local parties shall provide the grievance to their respective central agents.

  • Dispute Resolution Procedure Any disputes regarding this clause or any matter relating to the use of an electronic access control system shall be dealt with under clause 11 - Disputes Resolution Procedure.