GRIEVANCE PROCEDURE FOR MERIT PROMOTION. ▇. ▇▇▇▇ non-selection for promotion cannot serve as the basis for a grievance. However, other procedural matters relating to merit promotion and under the cognizance of the DHRS Office (e.g. qualification determinations, rating for the position) may be addressed by using the following procedure after selection(s) have been announced: 1. Step 1: A written grievance will be provided to the appropriate Customer Account Manager (CAM) within 10 work days of becoming aware of the action being challenged citing the nature of the concern and the requested relief. Within 5 work days of receipt of the grievance, the employee, Union representative and CAM will meet (telephonically or in person, if possible) to discuss the problem and attempt resolution. Within 10 work days of the meeting, the CAM will provide a written decision to the employee and the Union of the outcome of the meeting. Rationale for grievance decisions will be provided commensurate with the issues framed in the grievance. Any grievance mistakenly submitted to the local level in accordance with the negotiated grievance procedure article will be considered timely and immediately forwarded to the appropriate CAM. 2. Step 2: If the answer provided at Step 1 is unacceptable, the employee may advance the written grievance within 10 work days to the Director of the DLA Human Resources Services Office. Within 5 work days of receipt of the grievance, the Director of the DLA Human Resources Services Office or designee will meet (telephonically or in person) with the employee and Union representative to discuss the allegation and requested relief. A final written decision will be provided within 10 work days of the meeting. Rationale for grievance decisions will be provided commensurate with the issues framed in the grievance. 3. Step 3: If the answer provided at Step 2 is unacceptable, the employee/Union may advance the written grievance within 10 workdays to the Administrator, DLA Human Resources Services, who will issue a written decision within 10 work days to the employee/Union. The written decision will be the final Agency decision.
Appears in 4 contracts
Sources: Master Labor Agreement, Collective Bargaining Agreement, Collective Bargaining Agreement