Common use of Hardware Support Services Clause in Contracts

Hardware Support Services. 2.1 Contractor agrees to provide the Hardware Support Services ordered by County in Section 1 of this Contract as described in this Section 2 of Appendix C (“Hardware Support Services”). 2.2 HASC will provide Hardware Support Services for the Hardware identified in Section I of Appendix C-1. The specifications for the Hardware shall be the documentation for the Hardware provided by Contractor to County (the “Hardware Specifications”). Contractor will use commercially reasonable efforts to correct all failures of the Hardware to operate substantially in accordance with the Hardware Specifications (“Hardware Errors”). 2.3 County must obtain and maintain the minimum Hardware configuration which is described in Section II of Appendix C-1 in order to operate the ReddiNet Software. Contractor may change this minimum Hardware configuration from time-to-time. County must purchase and maintain in accordance with the manufacturers’ specifications any additional hardware and third- party software which Contractor deems required, in its reasonable technical and business judgment, to continue the basic functionality of the Hardware. Contractor will provide at least thirty