On-Call Service Clause Samples

On-Call Service. Contractors shall not be reimbursed while on on-call status away from the work site. The work site is defined as either the contractor's premises or the government site where work is being performed. Contract employees on on-call status shall have a qualified backup in the event they are unable to respond to a call. Requests for on-call services may be made orally by the government to the contractor's management by the OCO, but shall be documented in written form within five working days. When required to report to the work site outside of the employee's normal work hours, the contractor shall be paid, as a minimum, for two hours of service at the fixed hourly rates established in the contract. The two hours minimum includes travel time. Travel expenses will be paid by the government in accordance with the local travel terms and conditions of this contract.

On-Call Service. An employee who is scheduled to remain available to conduct the work of the Employer via the telephone or in person during the on-call period shall be compensated as set out below: a) One hour, at the employee’s straight time hourly rate, will be paid for each on-call period; and b) In the event the employee is required to respond to calls, compensation will be at the rate of one and a one-half (1 ½) times for all hours worked. On Sundays and paid holidays, compensation will be at the rate of double time (2x). In the event an employee spends any time responding to calls for the Employer during the on-call period, the Employee shall be paid a minimum of one-half (½) hour at the applicable rate. The Employer will seek to maintain a roster of qualified staff who volunteer to participate in the on-call service. In the event there are insufficient volunteers, the Employer will schedule employees who have completed their probationary period, on a seniority basis starting at the bottom of the seniority list. The employee shall also be reimbursed for any travel costs at the regular mileage rate.

On-Call Service. On-Call Service includes all parts, labor and travel expense necessary to provide remedial Equipment Maintenance Services on Covered Equipment at Customer location(s) Monday through Friday local site time, 8:00 am to 5:00 pm (excluding Entrust Holidays) (“Coverage Hours”), and includes preventive maintenance performed during the remedial service visit. On-Call Service specifically excludes Software Maintenance support, which is available by separate agreement.

On-Call Service. Physician agrees to participate in the on-call service currently being provided by a Primary Care Physician Group. Physician will respond in a timely manner. The rotation may be altered by the Group in an equitable manner.

On-Call Service. GreenWaste will provide residential service recipients with the opportunity to request and use one (1) cleanup event per calendar year on an on-call basis at no additional cost; provided that GreenWaste has received payment for service to date from residential service recipient. Residential service recipients will be required to call GreenWaste to schedule pick-up. GreenWaste will schedule the pick-up on the next available on-call collection day, not to exceed thirty (30) days. Waste will be limited to normal household debris. The residential service recipient may set out the following: 1. One (1) of the following Bulky Goods: TV, computer monitor, sofa, love seat, mattress, or box spring; and 2. Up to four (4) cubic yards (equivalent to twenty-four (24) x thirty (32)- gallon garbage cans or nineteen (19) x forty (40)-gallon garbage bags). Any single garbage bag or garbage can must not exceed seventy (70) pounds and must be manageable by one (1) person, and household debris must be contained in thirty-two (32)-gallon or smaller garbage cans, forty (40)-gallon or smaller garbage bags, equivalent sized cardboard boxes, or tied in equivalent sized bundles. Dirt, rocks, concrete, appliances , paint or other Household Hazardous Waste or Hazardous Waste will not be collected. On-call cleanups that are not used by the residential service recipient during the calendar year will not be accumulated, and therefore, will be lost if not used during the calendar year. Green Waste will notify residents of program availability through billing inserts or other public education.

On-Call Service. Within three (3) Work Days of receipt of a 18 written request from the City Representative, CONTRACTOR shall collect Civic Yard 19 Trimmings generated by CITY crews at Small Civic Service Units. CONTRACTOR shall 20 collect all such Yard Trimmings separately from all other Yard Trimmings and shall have 21 such Yard Trimmings weighed separately at the Transfer Station or Yard Trimmings 22 Processing Facility. CONTRACTOR shall be compensated for this service at the “Large

On-Call Service. Within three (3) Work Days of receipt of a written request from the City 32 Representative, CONTRACTOR shall collect Civic YT generated by CITY crews 33 at Small Civic Service Units. CONTRACTOR shall collect all such YT separately 34 from all other YT and shall have such YT weighed separately at the Compostable 35 Waste Processing Facility or Composting Facility. CONTRACTOR shall be 36 compensated for this service at the “Large Civic Collection & Pruning” per ton 1 service rate set forth in Exhibit 1 (“Compensation”) as may be adjusted under the 2 terms of this Agreement.

On-Call Service. Within three (3) Work Days of receipt of a 32 written request from the City Representative, CONTRACTOR shall collect Civic Yard 33 Trimmings generated by CITY crews at Large Civic Service Units.

On-Call Service. On-call hourly pricing for service before or after Standard Business Hours, Monday through Saturday, and on-call service on Sunday.