Installation and Operation. Pegasus shall provide (i) documentation relating to the operation of the Software; and (ii) four (4) hours (including all telephone and non-telephone time) of customer service support to answer questions concerning the Software. Except as set forth in the preceding sentence and the UltraDirect Services Schedule, Pegasus shall have no obligation to provide services or support to Licensee relating to the Software, including without limitation any upgrades or enhancements to, or bug fixes for, the Software. Licensee and Pegasus agree that any action of Pegasus in providing upgrades, enhancements or bug fixes to Licensee shall not constitute a course of dealing, course of conduct or amendment to this XML Software License Agreement creating a future obligation to provide the same.
Appears in 2 contracts
Sources: Master Services Agreement (Orbitz Worldwide, Inc.), Master Services Agreement (Orbitz Worldwide, Inc.)