Internal Use by Mercury Customer Service and Managed Service Organizations Sample Clauses

Internal Use by Mercury Customer Service and Managed Service Organizations. The license granted to Mercury Interactive and it Affiliates in Section 2.1 shall also include an unlimited use license, along with support and maintenance under Exhibit C, for the Licensor Software by Mercury Interactive’s Customer Service Organizations and Managed Services Organizations for no additional royalties or other fees, for the Initial Term of the Agreement and any Renewal Terms. This license is for reproduction and use by such organizations within any sites and on any systems of Mercury Interactive or its Contractors. Use of this license is restricted to providing support Services for the Combined Products only and shall not include use of Licensor Software to provide hosting services for multiple third parties as referred to in the definition of “Managed Services” in Section 1 of this Agreement. Should such organization request implementation or professional service from Licensor in connection with this license it shall be provided on at an additional charge based on mutually agreeable rates and terms in writing under Exhibit E.
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Related to Internal Use by Mercury Customer Service and Managed Service Organizations

  • The Web Services E-Verify Employer Agent agrees to, consistent with applicable laws, regulations, and policies, commit sufficient personnel and resources to meet the requirements of this MOU.

  • Managed Services HP will provide the services as described in a Statement of Work (“SOW”) attached to this Agreement or incorporating it by reference. Each party will appoint a single point of contact as set forth in the SOW who will serve as their primary representative, have overall responsibility for managing performance, and meet with the other party’s representative to review progress. Change requests are governed by the change management procedures as set forth in the SOW.

  • Customer Cooperation 3.2.1. Customer shall provide and make available all Customer personnel as may be further addressed in an applicable Order Form or that SAP reasonably requires in connection with performance of the Services. 3.2.2. Customer shall appoint a contact person with the authority to make decisions and to supply SAP with any necessary or relevant information expeditiously.

  • CUSTOMER SERVICE FUNCTIONS The Servicer shall handle all Customer inquiries and other Customer service matters according to the same procedures it uses to service Customers with respect to its own charges.

  • DEPENDENT PERSONAL SERVICES 1. Subject to the provisions of Articles 16, 18 and 19, salaries, wages and other similar remuneration derived by a resident of a Contracting State in respect of an employment shall be taxable only in that State unless the employment is exercised in the other Contracting State. If the employment is so exercised, such remuneration as is derived therefrom may be taxed in that other State. 2. Notwithstanding the provisions of paragraph 1, remuneration derived by a resident of a Contracting State in respect of an employment exercised in the other Contracting State shall be taxable only in the first-mentioned State if: a) the recipient is present in the other State for a period or periods not exceeding in the aggregate 183 days in any twelve-month period commencing or ending in the tax year concerned, and b) the remuneration is paid by, or on behalf of, an employer who is not a resident of the other State, and c) the remuneration is not borne by a permanent establishment or a fixed base which the employer has in the other State. 3. Notwithstanding the preceding provisions of this Article, remuneration derived in respect of an employment exercised aboard a ship or aircraft operated in international traffic by a resident of a Contracting State, may be taxed in that State.