Live Phone Support Sample Clauses

The Live Phone Support clause establishes the obligation for a service provider to offer real-time assistance to customers via telephone. Typically, this clause outlines the hours during which phone support is available, the types of issues that can be addressed, and any limitations or response time expectations. Its core function is to ensure customers have immediate access to help for urgent or complex problems, thereby improving user experience and resolving issues efficiently.
Live Phone Support. Support personnel are available to provide Technical Support to Customer, depending on the Support Level (as defined below) purchased by Customer, on the phone, as described at ▇▇▇▇▇://▇▇▇▇▇▇▇.▇▇▇▇▇.▇▇▇/Support/Contact_Us.
Live Phone Support. Fraxion personnel is available to provide Technical Support to Customer, to the Designated Support Contact.
Live Phone Support. Call (▇▇▇) ▇▇▇-▇▇▇▇ for technical support. We maintain an automated phone system for technical support, which queues callers for the next available technical support receptionist. If you choose to exit the queue, you may leave a voice message which automatically creates a case for the support case queue.
Live Phone Support. Coupa personnel are available to provide Technical Support to Customer, depending on the Support Level (as defined below) purchased by Customer. Level 1 Severe error that results in the Hosted Applications experiencing complete unavailability and halting transactions with no workaround. Level 2 Serious error that results in a major function of the Hosted Applications suffering a reproducible problem causing either major inconvenience to Users or consistent failure in a common functionality. Level 7 Error that results in a common functionality experiencing an intermittent problem or a consistent failure in a less common functionality. Level 4 Service requests such as sandbox refreshes, SSO setups, and other how-to type of questions.
Live Phone Support. Zeconomy personnel is available to provide Technical Support to Customer, depending on the Support Level (as defined below) purchased by Customer.

Related to Live Phone Support

  • Telephone Support The Fund Designated Persons may contact State Street’s HORIZONR Help Desk and Fund Assistance Center between the hours of 8 a.m. and 6 p.m. (Eastern time) on all business days for the purpose of obtaining answers to questions about the use of the System, or to report apparent problems with the System. From time to time, the Fund shall provide to State Street a list of persons who shall be permitted to contact State Street for assistance (such persons being referred to as the “Fund Designated Persons”).

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

  • Software Support During the Term, Seller shall use commercially reasonable efforts to provide all Software updates and qualified Software upgrades in accordance with the terms of the Service Contract as such materials become commercially available for distribution. Purchaser’s use of all Software, updates, and upgrades of Software shall be subject to this Agreement, the Original Terms, and the applicable ▇▇▇▇.

  • Customer Support If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.

  • Child Support (Applicable if the Party is a natural person, not a corporation or partnership.) Party states that, as of the date the Agreement is signed, he/she: a. is not under any obligation to pay child support; or b. is under such an obligation and is in good standing with respect to that obligation; or c. has agreed to a payment plan with the Vermont Office of Child Support Services and is in full compliance with that plan. Party makes this statement with regard to support owed to any and all children residing in Vermont. In addition, if the Party is a resident of Vermont, Party makes this statement with regard to support owed to any and all children residing in any other state or territory of the United States.