Maintenance of Service/Trouble Isolation. work performed by CenturyLink when Customer reports trouble to CenturyLink and no trouble is found in CenturyLink's facilities. Customer is responsible for payment of charges when the trouble is in equipment or systems provided by a party(ies) other than CenturyLink. Additionally, when Customer reports trouble within a quantity of services and circuits but fails to identify the specific service and circuit experiencing trouble, charges apply for the time spent by CenturyLink to isolate the trouble. A call- out of CenturyLink technician at a time not consecutive with that technician's scheduled work period is subject to a minimum charge of four
Appears in 2 contracts
Sources: Master Services Agreement, Forbearance Master Services Agreement