Management Portal. The Management Portal is provided to all users enabled with Hosted Services at The Supplier, therefore The Client can manage their own account and services. The Client should use discretion when granting administrative privileges to the Management Portal. For liability purposes Services enabled in the Portal, The Supplier is not responsible for downtime related to negligence in the Management Portal. An example is data/content disabled/deleted in error. Please note that in the case of negligence The Supplier may/may not have the ability to restore data as data restoration is reserved for disaster recovery purposes. If data is lost due to negligence and it is determined that the data or a fraction of the data can be restored, professional service fees may be applied as stated in The Supplier Backup and Restoration Policy.
Appears in 1 contract
Sources: Service Level Agreement
Management Portal. The Management Portal is provided to all users enabled with Hosted Services at The Supplier; therefore, therefore The Client can manage their own account and services. The Client should use discretion when granting administrative privileges to the Management Portal. For liability purposes Services enabled in the Portal, The Supplier is not responsible for downtime related to negligence in the Management Portal. An example is a data/content disabled/deleted in error. Please note that in the case of negligence The Supplier may/may not have the ability to restore data as data restoration is reserved for disaster recovery purposes. If data is lost due to negligence and it is determined that the data or a fraction of the data can be restored, professional service fees may be applied as stated in The Supplier Backup and Restoration Policy.
Appears in 1 contract
Sources: Service Level Agreement