Common use of Management Strategies and Process Clause in Contracts

Management Strategies and Process. The ATS re-platform project will follow the Vendor’s iterative process. This approach allows various the Vendor and County subject matter experts to work together in a highly collaborative manner. The project begins with the Assessment phase. The Vendor will follow its Advise–Transform–Manage Framework. A key part of Vendor’s Advise component is the three-step Assessment Process shown in Figure 9. This up-front activity will deliver important insights and decisions about the go-forward plan. From a Governance perspective, Vendor strongly recommends that Vendor progress through this Assessment work and solidify our joint approach to CA-IDEAL to Java programming, database migration, and all the other ATS re-platform modernization requirements.  Modernized, agile-like environment where IT and the functional areas work together  Total cost of ownership (TCO) is lowered to enable the County to accomplish the mission with ATS more efficiently based on discovered insights. The Vendor’s Assessment phase will deliver the following benefits to the County:  Realize the scope, scale, and all Critical Success Factors  Align mission objectives with IT services  Identify quick wins  Identify potential roadblocks  Gain joint perspective on strategic and tactical priorities  Attain stakeholder buy-in  Leverage best practices  Build preliminary ATS re-platform road map The most valued outcomes of the Assessment phase are the activities and procedures for IT Governance of the ATS re-platform project. These outcomes will include the following:  Memorandums of Understanding for Vendor’s services including roles and responsibilities of the Vendor and County Project Managers.  The requirement to capture actual work time as well as comparison of this information with the baseline project plan including related forecast activity and assigned resource work-hour estimates to complete, target dates, and individual and overall deliverable progress.  A single evaluation criterion for the overall ATS re-platform success, and an objective way to evaluate progress, issues, proposed resolutions, and changes to the original baseline objectives.  Standardized, effective, and efficient root cause analysis work session technique to share information about a particular problem along with a transparent way to resolve each issue via a high-performance project team that is thoroughly trained in this IT Governance activity to keep the ATS re-platform project on track.  An active way to use contingency in the work plan for situations where unplanned activities and estimates are trending unfavorably to accomplish the revised forecast of actual work hours by task, person, target date, and deliverable as needed.  A disciplined way to understand and evaluate any perceived changes to scope. This standard methodology will use the risk, relative benefit, and concept of opportunity cost to select the best approach where there may be a deviation from scope.  A deliverable walkthrough schedule to show the major checkpoints for reviews and approvals. Vendor will use the RACI chart to guide these discussions. A RACI chart shows specifically the persons who are Responsible, Accountable, Consulted, and Informed relative to artifact signoffs. Before Vendor completes the Assessment phase, Vendor will create a detailed work plan and related resource view that will show not only individual responsibilities for a task but also assigned personnel including how each person’s job relates to the others on the team to accomplish the ATS re-platform project. Vendor will need to clearly understand all activities related to the operations and enhancement of the current ATS. It makes sense to evaluate these production system support activities and compare them to the ATS re-platform project work. Another sound Governance technique is to apply efficiency in project reporting and briefings. During the Assessment, the County and Vendor will agree on the best IT Governance structure for the ATS re- platform project. This collaboration will help the project team minimize the number of data calls, meetings, and ad hoc status requests for all stakeholders.

Management Strategies and Process. The ATS re-platform project will follow the Vendor’s iterative process. This approach allows various the Vendor and County subject matter experts to work together in a highly collaborative manner. The project begins with the Assessment phase. The Vendor will follow its Advise–Transform–Manage Framework. A key part of Vendor’s Advise component is the three-step Assessment Process shown in Figure 9. This up-front activity will deliver important insights and decisions about the go-forward plan. From a Governance perspective, Vendor strongly recommends that Vendor progress through this Assessment work and solidify our joint approach to CA-IDEAL to Java programming, database migration, and all the other ATS re-platform modernization requirements.  • Modernized, agile-like environment where IT and the functional areas work together  –• Total cost of ownership (TCO) is lowered to enable the County to accomplish the mission with ATS more efficiently based on discovered insights. The Vendor’s Assessment phase will deliver the following benefits to the County:  • Realize the scope, scale, and all Critical Success Factors  • Align mission objectives with IT services  • Identify quick wins  • Identify potential roadblocks  • Gain joint perspective on strategic and tactical priorities  • Attain stakeholder buy-in  • Leverage best practices  –• Build preliminary ATS re-platform road map The most valued outcomes of the Assessment phase are the activities and procedures for IT Governance of the ATS re-platform project. These outcomes will include the following:  –• Memorandums of Understanding for Vendor’s services including roles and responsibilities of the Vendor and County Project Managers.  –• The requirement to capture actual work time as well as comparison of this information with the baseline project plan including related forecast activity and assigned resource work-hour estimates to complete, target dates, and individual and overall deliverable progress.  –• A single evaluation criterion for the overall ATS re-platform success, and an objective way to evaluate progress, issues, proposed resolutions, and changes to the original baseline objectives.  –• Standardized, effective, and efficient root cause analysis work session technique to share information about a particular problem along with a transparent way to resolve each issue via a high-performance project team that is thoroughly trained in this IT Governance activity to keep the ATS re-platform project on track.  –• An active way to use contingency in the work plan for situations where unplanned activities and estimates are trending unfavorably to accomplish the revised forecast of actual work hours by task, person, target date, and deliverable as needed.  –• A disciplined way to understand and evaluate any perceived changes to scope. This standard methodology will use the risk, relative benefit, and concept of opportunity cost to select the best approach where there may be a deviation from scope.  –• A deliverable walkthrough schedule to show the major checkpoints for reviews and approvals. Vendor will use the RACI chart to guide these discussions. A RACI chart shows specifically the persons who are Responsible, Accountable, Consulted, and Informed relative to artifact signoffs. Before Vendor completes the Assessment phase, Vendor will create a detailed work plan and related resource view that will show not only individual responsibilities for a task but also assigned personnel including how each person’s job relates to the others on the team to accomplish the ATS re-platform project. Vendor will need to clearly understand all activities related to the operations and enhancement of the current ATS. It makes sense to evaluate these production system support activities and compare them to the ATS re-platform project work. Another sound Governance technique is to apply efficiency in project reporting and briefings. During the Assessment, the County and Vendor will agree on the best IT Governance structure for the ATS re- re-platform project. This collaboration will help the project team minimize the number of data calls, meetings, and ad hoc status requests for all stakeholders.