Common use of MANAGING THE SERVICE Clause in Contracts

MANAGING THE SERVICE. 10.1 If the Customer reports a fault in the Service, the Supplier will respond in line with the level of repair service the Customer has chosen pursuant to the maintenance agreement that the Customer has in place with the Supplier. 10.2 If the Customer reports a fault and the Supplier finds that there is none, or that the Customer has caused the fault, the Supplier may charge the Customer for any work undertaken to discern the reported fault.

MANAGING THE SERVICE. 10.1 5.1 If the Customer reports a fault in the Service, the Supplier will respond in line with the level of repair service the Customer has chosen pursuant to the maintenance agreement that the Customer has in place with the Supplier. 10.2 5.2 If the Supplier agrees to work outside the hours covered by the repair service the Customer has chosen, the Customer must pay the Supplier’s additional charges for doing so. 5.3 If the Customer reports a fault and the Supplier finds that there is none, or that the Customer has caused the fault, the Supplier may charge the Customer for any work undertaken to discern the reported fault.

MANAGING THE SERVICE. 10.1 If the Customer reports a fault in the Service, the Supplier will respond in line with the level of repair service the Customer has chosen pursuant to the maintenance agreement that the Customer has in place with the Supplier. 10.2 If the Customer reports a fault and the Supplier finds finds that there is none, or that the Customer has caused the fault, the Supplier may charge the Customer for any ay work undertaken to discern the reported fault.

MANAGING THE SERVICE. 10.1 4.1 If the Customer reports a fault in the Service, the Supplier will respond in line with the level of repair service the Customer has chosen pursuant chosen. 4.2 If the Supplier agrees to work outside the maintenance agreement that hours covered by the repair service the Customer has in place with chosen, the Customer must pay the Supplier’s additional charges for doing so. 10.2 4.3 If the Customer reports a fault and the Supplier finds that there is none, or that the Customer has caused the fault, the Supplier may charge the Customer for any work undertaken to discern the reported fault.