Network Availability. eLMS will be available to the City of Calabasas through the internet using a unique URL. The City of Burbank’s goal is to make the application available to the City of Calabasas free of network outages 99.9% of the time except during scheduled downtime or emergency maintenance periods. To match the City of Burbank provided 3 Mbps and to achieve optimal performance, the City of Calabasas should have equal network connection speed dedicated to the eLMS application.
Appears in 2 contracts
Sources: Application Hosting and Technology Support Services Agreement, Application Hosting and Technology Support Services Agreement