Network Connection. RETURN MATERIAL AUTHORIZATION (RMA) For Customer equipment that cannot be initially installed for technical reasons, Concentric will package and ship the equipment back to the appropriate equipment vendor or supplier for repair or replacement. Customer shall be responsible for the material and shipping costs associated with the shipment of such equipment. INSTALLATION SERVICE SUMMARY TABLE -------------------------------------------------------------------------- CUSTOM ADVANCED BASIC -------------------------------------------------------------------------- WORK GROUP ASSIGNED Sys Admin. Provisioning Provisioning -------------------------------------------------------------------------- BUILD INSTRUCTIONS No Yes Yes -------------------------------------------------------------------------- SERVICES -------------------------------------------------------------------------- INVENTORY MGMT X X X -------------------------------------------------------------------------- TESTING FOR DOA X X X -------------------------------------------------------------------------- SERVER HARDWARE X X BUILDS -------------------------------------------------------------------------- OS BUILDS X X -------------------------------------------------------------------------- RAS SETUP X X X -------------------------------------------------------------------------- MONITORING SETUP X X X -------------------------------------------------------------------------- RACK INSTALLATION X X X -------------------------------------------------------------------------- NETWORK CONNECTIONS X X X -------------------------------------------------------------------------- CUSTOM CONCENTRIC AIP SERVICES ---------------------------------------------------- ---------------------- SERVICE MONTHLY ---------------------------------------------------- ---------------------- Custom Concentric AIP [*] ---------------------------------------------------- ---------------------- CUSTOM CONCENTRIC AIP SERVICES INCLUDES THE FOLLOWING:
Appears in 3 contracts
Sources: Amendment No. 2 (Corio Inc), Agreement (Corio Inc), Amendment No. 2 (Corio Inc)