Objectives and Goals. The objective of this agreement is to ensure that all the commitments and obligations are in place to ensure consistent delivery of services to buyer by service provider. The goals of this agreement are to:
Appears in 1 contract
Sources: Service Level Agreement
Objectives and Goals. The objective of this agreement is to ensure that all the commitments and obligations are in place to ensure consistent delivery of services to the buyer by the service provider. The goals of this agreement are toto :-
(a) Provide clear reference to service ownership, accountability, roles and responsibility of both parties.
(b) Present a clear concise and measurable description of service offered to the buyer. This agreement will act as a reference document that both the parities have understood the above mentioned terms and conditions and have agreed to comply by the same.
Appears in 1 contract
Sources: Service Level Agreement