Ordering/Provisioning. 3.1 PACIFIC provides real time access to ordering functions (as measured from the time PACIFIC receives accurate service requests from the interface) to support CLEC provisioning of Resale services via one or more electronic interfaces. To order Resale services, CLEC will format the service request to identify what features, services, or elements it wishes PACIFIC to provision in accordance with PACIFIC ordering requirements. PACIFIC will provide CLEC access to one or more of the following systems or interfaces: 3.2 Resale Services Order Request System Availability: 3.2.1 Pacific Bell Service Manager (PBSM) is available for ordering Centrex and ISDN Resale Services. 3.2.2 When available, Service Order Retrieval and Distribution (SORD) system will support the ordering of all Resale Services. 3.2.3 When available, StarWriter will support the order generation of single line, basic exchange, residential resale services. 3.3 Resale Service Order Request Ordering System Availability: 3.3.1 PACIFIC makes available to CLEC an Electronic Data Interchange (EDI) interface for transmission of PACIFIC ordering requirements via formats provided on the Local Service Request (LSR) as defined by the Ordering and Billing Forum (OBF) and via EDI mapping as defined by TCIF. In ordering and provisioning Resale, CLEC and PACIFIC will utilize industry guidelines developed by OBF and TCIF EDI to transmit data based upon PACIFIC’S Resale ordering requirements. 3.3.2 When available, LSR Exchange (LEX) is a graphical user interface provided by PACIFIC that will provide access to the ordering functions for Resale Services. 3.4 Provisioning for Resale services: PACIFIC will provision Resale Services as detailed in CLEC order requests. Access to status on such orders will be provided via the following electronic interfaces: 3.4.1 When available, Pacific Bell Order Dispatch (PBOD) functions via DataGate will allow CLEC to check status of basic exchange service orders that require field work. 3.4.2 In cases of EDI ordering, PACIFIC will provide CLEC with an EDI interface for transferring and receiving orders, Firm Order Confirmation (FOC), service completion, and, as available, other provisioning data and information. PACIFIC will provide CLEC with a FOC for each Resale service request. The FOC will include: purchase order number, telephone number, Local Service Request number, due date, Service Order number, and completion date. Upon work completion, PACIFIC will provide CLEC with an 855 EDI transaction-based Order Completion that states when that order was completed. CLEC may submit supplement requests via the 860 EDI transaction, and, where available, PACIFIC will provide CLEC an 865 EDI transaction-based Completion notice.
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Sources: Resale Agreement, Resale Agreement
Ordering/Provisioning. 3.1 PACIFIC provides real time SWBT will provide access to ordering functions (as measured from the time PACIFIC receives accurate service requests from the interface) to support CLEC LSP provisioning of Resale services via one or more electronic interfaces. To order Resale servicesUpon request for electronic access to ordering functions, CLEC will format the service request to identify what features, services, or elements it wishes PACIFIC to provision in accordance with PACIFIC ordering requirements. PACIFIC SWBT will provide CLEC LSP access to one or more of the following systems or interfaces:
3.2 Resale Services Order Request System Availability:
3.2.1 Pacific Bell Service Manager (PBSM) 3.1.1 R-EASE is available for the generation of Residential Resale services orders. Ordering Flows will be available via these systems for the following ordering Centrex functions: Conversion ("as is" or "with changes"); Change (Features, Listings, Long Distance); New Connect; Disconnect; From and ISDN Resale ServicesTo (change of premises with same service).
3.2.2 When available3.1.2 B-EASE is available for the generation of Business Resale services orders. Ordering Flows will be available via these systems for the following ordering functions: Conversion ("as is" or "with changes"); Change (Features, Service Order Retrieval Listings, Long Distance); New Connect; Disconnect; From and Distribution To (SORD) system will support the ordering change of all Resale Servicespremises with same service).
3.2.3 When available, StarWriter 3.1.3 SWBT will support the order generation of single line, basic exchange, residential resale services.
3.3 Resale Service Order Request Ordering System Availability:
3.3.1 PACIFIC makes available to CLEC provide LSP with an Electronic Data Interchange Interexchange (EDI) interface Interface for transmission of PACIFIC ordering requirements via industry-standardized Resale service order requests in formats provided on the Local Service Request (LSR) as defined by the Ordering and Billing Forum (OBF) and via EDI mapping as defined by TCIF. In EDI ordering functionality will be made available as negotiated and provisioning Resale, CLEC implemented in timeframes mutually acceptable to SWBT and PACIFIC will utilize industry guidelines developed by OBF and TCIF EDI to transmit data based upon PACIFIC’S Resale ordering requirementsLSP.
3.3.2 When available, LSR Exchange (LEX) is a graphical user interface provided by PACIFIC that will provide access to the ordering functions for Resale Services.
3.4 Provisioning for Resale services: PACIFIC 3.2 SWBT will provision Resale Services as detailed prescribed in CLEC LSP order requests. Access to status on such orders of Resale services will be provided via the following electronic interfaces:
3.4.1 When available, Pacific Bell 3.2.1 Order Dispatch (PBOD) functions via DataGate Status will allow CLEC LSP to check status of basic exchange service orders that require field workorder status.
3.4.2 In cases of 3.2.2 EDI ordering, PACIFIC will provide CLEC with an EDI electronic interface for transferring and receiving orders, Firm Order Confirmation (FOC), service completion, and, as available, other provisioning data and information. PACIFIC SWBT will provide CLEC LSP with a FOC for each Resale service requestorder. The FOC will includeincludes but is not necessarily limited to: purchase order number, telephone number, Local Service Request number, due date, Service Order number, and completion date. Upon work completion, PACIFIC SWBT will provide CLEC LSP with an 855 EDI transaction-transaction based Order Completion that states when that order was completed. CLEC may submit supplement requests via the 860 EDI transaction, and, where When available, PACIFIC SWBT will provide CLEC LSP an 865 EDI transaction-based Completion noticeOrder Completion.
3.2.3 A file transmission may be provided to confirm order completions for R-EASE or B-EASE order processing. This file will provide service order information of all distributed and completed orders for LSP, regardless of order entry mechanism.
3.3 The provisions of section 1.2 shall apply with respect to access to the functions described in this Section 3.
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