Outage Notifications. The Service Provider will communicate planned service outages to affected Customers. Depending on the breadth and impact of the outage, notification may be by phone call or by email. Notification will occur per contact information provided by the Customer.
Appears in 2 contracts
Sources: Service Level Agreement (Sla), Physical Co Location Service Level Agreement
Outage Notifications. The Service Provider will communicate planned service outages to affected Customers. Depending on the breadth and impact of the outage, notification may be by phone call or by email. Notification will occur per contact information provided by the Customer.
Appears in 1 contract
Outage Notifications. The Service Provider will communicate planned service outages to affected CustomersClients. Depending on the breadth and impact of the outage, notification may be by phone call or by email. Notification will occur per contact information provided by the CustomerClient. Communications will be provided via the XNAT email system, IMG / Service Provider Broadcasts and the XNAT homepage banners.
Appears in 1 contract
Sources: Service Level Agreement