Per Unit Model Sample Clauses

Per Unit Model. For Service(s) not designated on the face of the Certificate as “Enterprise Wide”, (such Service(s), the “Per Unit Model”), Symantec will provide Service(s) to Customer commensurate with the quantity of Service(s) entitlement purchased as identified on the initial page(s) of the Certificate. Customer Obligations / Responsibilities: Customer acknowledges and agrees that Symantec’s ability to perform the Service(s) during the Term may be subject to Customer meeting all of its obligations and Customer responsibilities as described in the Agreement (including without limitation the Customer responsibilities in Clause 2.1 below) during the Term. Customer acknowledges and agrees that Symantec will have no liability whatsoever for any failure to perform the Services(s) if such failure arises out of Customer’s act or omission inconsistent with Customer’s obligations described in the Agreement (including, without limitation the Customer responsibilities described in Clause 2.1 below) which impede Symantec’s ability to perform the Service(s). Without prejudice to the foregoing, any such failure to perform the Service(s) by Symantec due to the foregoing shall not postpone or delay the Term nor be deemed a breach of the Agreement 2.1 The following list of Customer responsibilities is the minimum required to ensure Symantec’s ability to perform the Service(s). At a minimum, Customer is responsible for the following: Providing reasonable assistance to Symantec, including, but not limited to, providing all technical and license information related to the Service(s) reasonably requested by Symantec, and to enable Symantec to perform the Service(s). Providing all required hardware, virtual machines, or software necessary for the Symantec log collection platform (to be located at Customer site), and enabling access to such hardware, virtual machines, or software by Symantec (as specified in the Ops Manual). Providing a permanent, dedicated analog telephone line to support the Out-of-Band Management Solution if Symantec provides an Out-of-Band Management Solution to Customer. Customer is responsible for maintaining the functionality of this dedicated line. Details on the Out-of-Band Management Solution are contained in the Services Description section of this MSS Service Attributes and in the Ops Manual. Providing Symantec with accurate and up-to-date information, including, the name, email, landline, mobile, and pager numbers for all designated, authorized POC(s) who will b...