Performance Improvement Process. B5.1 Where the Authority believes that a Service Failure has occurred, the Authority may at any time (in its absolute discretion) elect to give a Performance Improvement Notice to the Supplier in respect of such Service Failure and thereby initiate the Performance Improvement Process in accordance with this Clause B5. B5.2 If the Authority initiates the Performance Improvement Process in accordance with this Clause B5:
Appears in 1 contract
Sources: Model Services Agreement
Performance Improvement Process. B5.1 Where the Authority believes that a Service Failure has occurred, the Authority may at any time (in its absolute discretion) elect to give a Performance Improvement Notice to the Supplier in respect of such Service Failure and thereby initiate the Performance Improvement Process in accordance with this Clause B5.
B5.2 If the Authority initiates the Performance Improvement Process in accordance with this Clause B5:
Appears in 1 contract
Sources: Commercial Agreement for the Provision of Employment and Health Related Services