Performance Outcome Objectives Clause Samples

Performance Outcome Objectives. 22 a. Objective 1: CONTRACTOR shall provide effective residential substance abuse 23 assessment, treatment, and counseling to Clients with identified alcohol and/or drug problems as 24 measured by Retention and Completion Rates: 25 1) Retention Rates shall be calculated by using the number of Clients currently 26 enrolled in or successfully completing the treatment program divided by the total number of Clients 27 served during the evaluation period. 28 2) Completion Rates shall be calculated by using the number of Clients successfully 29 completing the treatment program divided by the total number of Clients discharged during the 30 evaluation period. Fifty percent (50%) of Clients will complete residential treatment program. 31 b. Objective 2: CEST scores at midpoint and completion will be higher than national 32 norms in perceived social support, peer support, counseling rapport, and treatment participation. CEST 33 scores for treatment readiness and desire for help will exceed national norms and will be equal to or 34 higher than CESI scores at intake; 35 c. Objective 3: Ninety percent (90%) of Clients who complete satisfaction survey will 36 agree or strongly agree that they are “overall satisfied with the services received” and ninety percent 37 (90%) or Clients surveyed will agree or strongly agree that they would recommend the program to 1 someone they know; and

Performance Outcome Objectives. Objective 1: CONTRACTOR shall provide effective residential substance abuse 32 assessment, treatment, and counseling to Participants with identified alcohol and/or drug problems as 33 measured by Retention and Completion Rates.

Performance Outcome Objectives. 30 a. Objective 1: CONTRACTOR shall provide effective residential substance abuse 31 assessment, treatment, and counseling to Clients with identified alcohol and/or drug problems as 32 measured by Retention and Completion Rates. 33 1) Retention Rates shall be calculated by using the number of Clients currently 34 enrolled in or successfully completing the treatment program divided by the total number of Clients 35 served during the evaluation period. 36 // 37 // 1 2) Completion Rates shall be calculated by using the number of Clients successfully 2 completing the treatment program divided by the total number of Clients discharged during the 3 evaluation period. 4 b. Objective 2: CONTRACTOR shall implement a process improvement project as 5 outlined in the NIATx model, targeting at least one of the following four (4) NIATx aims: 6 1) Reduce waiting times 7 2) Reduce no-shows 8 3) Increase admissions 9 4) Increase continuation in treatment

Performance Outcome Objectives. 7 a. Objective 1: CONTRACTOR shall provide effective residential substance abuse 8 assessment, treatment, and counseling to adults with identified alcohol and/or drug problems as 9 measured by Retention and Completion Rates. 10 1) Retention Rates shall be calculated by using the number of Participants currently 11 enrolled in or successfully completing the treatment program divided by the total number of Participants 12 served during the evaluation period. 13 2) Completion Rates shall be calculated by using the number of Participants 14 successfully completing the treatment program divided by the total number of Participants discharged 15 during the evaluation period. 16 b. Objective 2: CONTRACTOR shall have the Participant complete the CESI for eighty 17 percent (80%) of Participants at time of intake. The CEST shall be completed at mid-point and at 18 completion for those Participants receiving, at a minimum, forty-five (45) calendar days of treatment. 19 1) CONTRACTOR shall ensure that surveys are completed timely and accurately by 20 designated Participants. This would include, but is not limited to, ensuring surveys contain provider 21 number, Participant ID number, responses to all psychosocial questions, along with other important 22 Participant and CONTRACTOR information, and fields are filled and/or marked appropriately. 23 2) CONTRACTOR shall photocopy the CESI and CEST surveys and submit the 24 originals to ADMINISTRATOR for the COUNTY, once a month, by the tenth (10th) business day of 25 each month. 26 3) CONTRACTOR shall maintain photocopies of the CESI and CEST documents in 27 Participant files. 28 4) CONTRACTOR shall adhere to all COUNTY CESI and CEST transmission, 29 reporting, sorting, and any other guidelines, as stipulated by ADMINISTRATOR, as they may now exist 30 or as they may be revised and/or amended in the future, for the review, use and analysis of the CESI and

Performance Outcome Objectives. 29 a. Objective 1: CONTRACTOR shall provide effective residential substance abuse 30 assessment, treatment, and counseling to adults with identified alcohol and/or drug problems as 31 measured by Retention and Completion Rates. 32 1) Retention Rates shall be calculated by number of Participants remaining in the 33 treatment program divided by the total number of Participants served during the evaluation period. 34 2) Completion Rates shall be calculated by the number of Participants successfully 35 completing the treatment program divided by the total number of Participants served during the 36 evaluation period. 37 // 1 //

Performance Outcome Objectives. 5 A minimum of eighty percent (80%) of Clients served will be successful in finding 6 permanent housing. 7 A minimum of eighty percent (80%) of Clients successfully placed in permanent 8 housing will remain housed after one (1) year from the date of original intervention.

Performance Outcome Objectives. 20 a. Objective 1: CONTRACTOR shall provide RMS services to at least one hundred fifty 21 (150) unduplicated Participants. 22 b. Objective 2: Eighty percent (80%) of participation satisfaction surveys will indicate 23 that RMS helped them in their recovery. 24

Performance Outcome Objectives. 4 a. Objective 1: Provide effective residential substance abuse assessment, treatment, and 5 counseling to Clients with identified alcohol and/or drug problems as measured by Completion Rate. 6 b. Objective 2: Completion Rates shall be calculated by using the number of Clients who 7 leave with satisfactory progress divided by the total number of Clients discharged during the evaluation 8 period. Seventy percent (70%) of Clients will complete residential treatment program. 9 c. Objective 3: Provide linkage to the next level of care for Clients upon discharge. Thirty 10 percenty (30%) percent of Clients who have discharged will be linked with a lower level of care within 11 thirty (30) calendar days, as measured by charge data entered into the IRIS. Linkage rates for Clients who 12 discharge will include all CalOMS standard discharge dispositions. All CalOMS administrative discharge 13 dispositions will be excluded.

Performance Outcome Objectives. 10 a. Objective 1: CONTRACTOR shall provide effective residential substance abuse 11 assessment, treatment, and counseling to Clients with identified alcohol and/or drug problems as 12 measured by Retention and Completion Rates: 13 1) Retention Rates shall be calculated by using the number of Clients currently 14 enrolled in or successfully completing the treatment program divided by the total number of Clients 15 served during the evaluation period. 16 2) Completion Rates shall be calculated by using the number of Clients successfully 17 completing the treatment program divided by the total number of Clients discharged during the 18 evaluation period. Fifty percent (50%) of Clients will complete residential treatment program. 19 b. Objective 2: CEST scores at midpoint and completion will be higher than national 20 norms in perceived social support, peer support, counseling rapport, and treatment participation. CEST 21 scores for treatment readiness and desire for help will exceed national norms and will be equal to or 22 higher than CESI scores at intake; 23 c. Objective 3: CONTRACTOR shall provide linkage to the next level of care for Clients 24 upon discharge. Twenty percent (20%) of Clients who have discharged will be linked with a lower level 25 of care within seven (7) days, as measured by charge data entered into the IRIS. Linkage rates for 26 Clients who discharge will include all CalOMS standard discharge dispositions. All CalOMS 27 administrative discharge dispositions will be excluded.